Manish Thakur — Associate Partner
As a leader in Conversational AI and Intelligent Automation, with over 12 years of experience in driving Digital Transformation for global enterprises, I specialize in building high-performance delivery teams that translate complex AI into seamless customer experiences. My focus is on scaling operations and bridging the gap between technical potential and measurable ROI for the clients. Core Expertise: • Strategic Leadership: Scaling Enterprise Delivery & Operations • Technologies: Conversational AI, Voicebots, & Intelligent Automation (IA) • Digital Transformation: End-to-end Project Life Cycle & ROI Realization • Client Success: High-Stakes Stakeholder Management & Value Delivery
Stackforce AI infers this person is a leader in Conversational AI and Intelligent Automation for enterprise digital transformation.
Location: Noida, Uttar Pradesh, India
Experience: 12 yrs 4 mos
Skills
- Client Success
- Business Analysis
- Digital Transformation
- Project Management
Career Highlights
- Over 12 years in Conversational AI and Intelligent Automation.
- Expert in scaling AI-driven digital transformation.
- Proven track record in client success and stakeholder management.
Work Experience
EXL
Assistant Vice President - CX Delivery (5 mos)
Oriserve
Head of Enterprise Delivery (1 yr 6 mos)
Accenture
Management Consultant (2 yrs 5 mos)
Capgemini
Senior Consultant (2 yrs 10 mos)
Newgen Software
Lead Business Analyst (6 mos)
Senior Business Analyst (2 yrs 9 mos)
Business Analyst (1 yr 11 mos)
Education
MBA at Lal Bahadur Shastri Institute of Management
Bachelor of Technology (B.Tech.) at Krishna Institute of Engineering & Technology
at City Montessori School
