Johannes Robier IAPUX — CEO
Transformation is not a project. It’s a system. I work at the intersection of human experience, business strategy and systemic transformation. Over the past decades, I’ve seen why most transformations fail: organizations redesign processes, tools and structures but not the human systems that make them work. That’s why I created Magic Moments: a systemic approach to human-centered transformation that aligns people, technology, culture and economic impact. My work focuses on: – Designing transformation systems that scale – Turning human-centered thinking into business infrastructure – Helping organizations move from intention to real impact I am the creator of the World Usability Congress, co-author of Magic Moments, and President of IAXUP and UXQCC, global platforms shaping the future of experience, quality and transformation. Today, I advise organizations, leaders and institutions on how to design human transformation that actually works. REAL Magic doesn’t happen in moments. It happens in systems. As President of the International UX Accreditation Board, I bring over 2 decades of expertise in user experience and service design to promote global standards in UX excellence. Our mission is to empower practitioners to deliver impactful, human-centered solutions by fostering accountability, professionalism, and quality in research and design. This role underscores a steadfast dedication to advancing UX accreditation and elevating the field's impact across industries. Chairing the World Usability Congress, I help facilitate a global platform for dialogue on service design and usability. With a focus on UX strategy and customer experience, our efforts enable professionals to create intuitive, user-focused solutions that resonate with audiences worldwide. Through collaboration and innovation, we contribute to shaping a digital landscape that prioritizes simplicity, emotion, and meaningful experiences.
Stackforce AI infers this person is a leader in UX and human-centered design across multiple industries.
Location: Graz, Austria
Experience: 22 yrs 2 mos
Skills
- Leadership
- User Experience
Career Highlights
- Over 20 years of expertise in user experience and service design.
- Creator of systemic approach to human-centered transformation.
- President of global platforms shaping UX standards.
Work Experience
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Founder (1 yr 3 mos)
International Accreditation Program for UX Professionals
President (2 yrs 9 mos)
Member of the Board (3 yrs 6 mos)
Institut eHealth - FH JOANNEUM
Lecturer for UX in eHealth (3 yrs)
FH JOANNEUM
Lecturer for UX in Industrial Design (5 yrs 7 mos)
Development Team - MBA Strategic Experience Design (4 yrs 5 mos)
Lecturer for Design Strategy (8 yrs 8 mos)
Masterlehrgang Technische Dokumentation
Lecturer (8 yrs 3 mos)
biju beauty
business owner (8 yrs)
WIFI Steiermark
Course Leader for DESIGN MANAGEMENT (8 yrs 2 mos)
Trivas GmbH
Gesellschafter (2 yrs 2 mos)
UXQCC - User Experience Quality Certification Center
President (10 yrs 2 mos)
UXPA Austria
Vice President (10 yrs 8 mos)
LabX
President (10 yrs 11 mos)
Fachhochschule Technikum Wien
Lecturer for UX Innovation & Design Management (11 yrs)
AULA GmbH
Netzwerkpartner (2 yrs 7 mos)
FH CAMPUS 02
Lecturer (4 yrs 6 mos)
World Usability Congress
Platform for global discussion & transformation - Chair and Organiser at WUC & World UX Tour (19 yrs 3 mos)
youspi Consulting GmbH
CEO (19 yrs 3 mos)
Evolaris Research Lab
Usability and Customer Experience Consultant (1 yr 10 mos)
Datenkraft
Online Usability Expert (0 mo)
Siemens User Interface Design
Usability (1 yr 1 mo)
Education
Master's degree at FH Joanneum
