Mr.BIBEK CHATTERJEE

Operations Associate

Greater Delhi, Delhi, India2 yrs 11 mos experience

Key Highlights

Expertise in English Literature and Academic Coordination
Strong background in Customer Service and Client Management
Proven skills in Agile Project Management and Team Leadership

Stackforce AI infers this person is a versatile professional in Education and Financial Services with strong communication and management skills.

Contact

bibekchatterjee2001@gmail.com LinkedIn

Skills

Core Skills

Team LeadershipCommunicationCustomer ServiceAgile Project ManagementEnglish LiteratureClassroom ManagementContent Creation

Other Skills

Analytical SkillsRoot Cause Problem SolvingAcademic AdvisingPresentation SkillsWealth Management ServicesEnglishClient Follow-UpUs insuranceInsurance ClaimsCapital Marketsinsurance specialistMedical Claims ProcessingMicrosoft ExcelTeamworkBanking Operations

About

To utilize skills in achieving success in a dynamic work environment with a focus on delivering positive client experience.

Experience

Silverzone foundation

Academic Coordinator

Feb 2026 – Present · 2 mos · New Delhi · On-site

ACADEMIC COORDINATOR AT SILVERZONE FOUNDATION

Team LeadershipCommunicationAnalytical SkillsEnglish LiteratureRoot Cause Problem SolvingAcademic Advising+1

Capgemini

Process Associate

Dec 2025 – Jan 2026 · 1 mo · Kolkata

Senior Process Associate

Tata consultancy services

2 roles

Associate

May 2023 – Present · 2 yrs 11 mos

Wealth Management ServicesCustomer ServiceTeam LeadershipCommunicationEnglishAgile Project Management+9

Process Associate

May 2023 – Dec 2025 · 2 yrs 7 mos

Wealth Management ServicesCustomer ServiceCommunicationEnglishAnalytical SkillsAgile Project Management+9

Tcs :-bpo

Information Process Enabler

May 2023 – Present · 2 yrs 11 mos

One of the best Multi National Companies

Https://www.facebook.com/share/1clm7v8h26/

Content Specialist

Feb 2022 – Feb 2023 · 1 yr · Purulia · On-site

As a content writer for UGC NET/SET @English Literature

CommunicationEnglishEnglish LiteraturePresentation SkillsContent Creation

Https://www.youtube.com/@englishpediamadeeasy4406

English Teacher

Feb 2016 – May 2023 · 7 yrs 3 mos · Purulia

Experienced English Tutor for English Literature

English LiteratureSpoken EnglishEnglish GrammarClassroom ManagementPresentation Skills

Education

Sidho-Kanho-Birsha University, Purulia

Graduation — English

Jan 2018 – Jan 2021

West Bengal Council of Higher Secondary Education

Higher Secondary

Jan 2016 – Jan 2018

West Bengal Board of Secondary Education

Secondary

Jan 2015 – Jan 2016

Anudip Foundation

Certificate in customer service excecutive — Customer Service Management

Sidho Kanho Birsha University (SKBU), Purulia

M.A IN ENGLISH — ENGLISH LANGUAGE AND LITERATURE/LETTERS

Jun 2022 – Jun 2024

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