Ujwal Khaitan

Business Development Executive

Bengaluru, Karnataka, India4 yrs 5 mos experience

Key Highlights

Achieved significant sales growth in e-commerce.
Led successful product launches in fitness industry.
Diverse experience across consulting and operations.

Stackforce AI infers this person is a versatile professional with expertise in e-commerce and business operations.

Contact

Skills

Core Skills

Business OperationsStrategic PlanningBusiness Development

Other Skills

Category ManagementProcess OptimizationSales GrowthCustomer ExperienceEvent ManagementMarketing StrategyProgram ManagementP&L ManagementMember Experience ImprovementLeadershipFinancial ManagementCustomer SatisfactionProperty ManagementStakeholder EngagementData Analysis

About

I'm a curious learner and computer science engineer from VIT Vellore, with a fire to innovate/build something. My journey has taken me from the world of consulting and designing business operational solutions at ZS Associates to the dynamic world of real estate and managing IOCL petrol pump . This diverse experience, coupled with the valuable lessons learned as a former UPSC aspirant , has fueled my entrepreneurial spirit. Did my MBA in Startup Leadership from a new age B-school ‘Mesa’ to further gain insights about startups & enhance my entrepreneurship skills. I am a generalist, who likes to work across the breadth of things encompassing growth & program management. I am hungry to try new things, fail , iterate and grow. Not afraid of looking stupid in public, nor shy away from giving constructive feedback. I'm a curious hustler, constantly seeking opportunities to learn and collaborate with like-minded growth oriented individuals. 🙂 Enthusiastic about startups , consumer brands & manufacturing. I am also a big time sports lover and sportsman myself - loves playing & watching Cricket, Badminton, long-distance running, Trekking & staying fit. Learner for life.

Experience

4 yrs 5 mos

Total Experience

1 yr 10 mos

Average Tenure

9 mos

Current Experience

Apna mart

Category Manager

Aug 2025 – Present · 9 mos · Bengaluru · On-site

1. 25% ARPU growth YoY | +40% MoM sales (Feb, Staples - Rice): Solved key customer & ops gaps (e.g., 26kg delivery use-case, online rice experience optimization)
2. +20% GMV/store (Holi Event): Ensured 90–95%+ availability 15 days prior; improved event execution vs past benchmarks
3. +180% growth (Baby Care - Non-Food): Drove category scale via high-impact online event + offline merchandising
4. Process optimization: Managed events, WSH & BAU; streamlined processes for execution efficiency

Category ManagementProcess OptimizationSales GrowthCustomer ExperienceBusiness OperationsStrategic Planning

Cult fit

Program Manager - Intern

Mar 2025 – May 2025 · 2 mos · Bengaluru, Karnataka, India · On-site

Building Cult Neo gyms : an entirely new vertical within CureFit.
Responsible for expansion of new neo centers with the aim of zero defect flawless product launches.
Accountable for ensuring PnL : revenue, cost & EBITDA (unit economics) is on track for all neo centers post launch.
Problem solve if anything is breaking and suggest thematic design improvements periodically to improve member experience.
Proactive solutioning to improve NPS & member experience of neo gyms.

Program ManagementP&L ManagementMember Experience ImprovementBusiness Operations

Garg agency

Manager

Jul 2022 – Jun 2024 · 1 yr 11 mos · Hazaribagh, Jharkhand, India

Indian Oil Petrol Pump.
Key roles & responsibilities are -
1.Leadership & oversight : setting direction for the pump to ensure smooth day-to-day operations, handle customer complaints beyond staff capabilities, and manage employee relations.
2.Financial Management: Keeping the pump profitable is crucial. This involves ordering inventory (fuel), managing staff payroll, and maintaining financial records. Meeting sales targets and adhering to pricing set by oil marketing companies (OMCs) are also important.
3.Compliance and Safety: Safety is paramount. We ensure adherence to strict safety regulations for fuel storage and handling as per government norms.
4.Liaison and Representation: I act as a bridge between the OMC and the pump's staff. I maintain communication with the OMC for supplies, technical support, and marketing initiatives.
5. Ensuring Customer satisfaction and come up with new strategies to improve quality of service .

LeadershipFinancial ManagementCustomer SatisfactionBusiness Operations

Morning vanijya private limited (mvpl)

Manager

Jan 2022 – Jun 2024 · 2 yrs 5 mos · Hazaribagh, Jharkhand, India · On-site

Morning Vanijya is a Family managed business dealing in real estate , we build commercial and residential buildings and lease spaces for - offices to private and public sector undertakings , corporates , retail shops , Restaurants, Marts , Saloons , educations centers , service centers, warehouses etc.
Some of our clients are - National insurance company Ltd. , Jana small finance bank , Vmart , Reliance Nippon Insurance, Reliance JIO, Canara bank, L&T services Ltd., Jubilant foodworks(Dominoes) etc.

Marketing StrategyProperty ManagementStakeholder EngagementBusiness Development

Zs

Business Operations Associate

May 2019 – Aug 2020 · 1 yr 3 mos · Pune · On-site

1.Strategized and delivered business sales & operational solutions to a leading US Pharma client as per the project requirements.
2. Prepared & projected the results of sales rep and their Incentive compensations in the form of visual reports like dashboards, scorecards, leaderboards, circle of excellence etc.
3. Assured quality of the above reports by doing manual quality checks and through excel tools .
4. Derived business insights through data analysis.

Data AnalysisSales StrategyReport PreparationBusiness Operations