Valencio VAZ

Sales Executive

Dubai, Dubai, United Arab Emirates13 yrs 11 mos experience

Key Highlights

Over a decade of global recruitment experience
Expert in end-to-end recruitment processes
Proven track record in real estate consulting

Stackforce AI infers this person is a Real Estate and Recruitment Specialist with extensive customer service experience.

Contact

Skills

Core Skills

Real Estate ConsultingClient Relationship Management

Other Skills

Customer ServiceTechnical SupportCommunicationCustomer SatisfactionNegotiationMarket ResearchReal EstateMarketingRecruitingVacanciesExecutive SearchCorporate RecruitingTalent SourcingNiche Talent AcquisitionTechnical Recruiting

About

With over a decade of experience across global recruitment, real estate, and customer service, I bring a unique blend of people-first hiring expertise and commercial insight to every role I take on. Currently working as a Global Talent Acquisition Specialist at Conviction Global, I lead international hiring strategies across the UAE, US, UK, India, and beyond—sourcing top talent in real estate, IT, banking, and insurance. I specialize in end-to-end recruitment, stakeholder engagement, talent branding, and building high-performing, diverse teams. My journey began in customer service and evolved through real estate consulting—where I advised clients on multi-million-dirham investments—into strategic talent acquisition. From recruiting front-line staff in Mumbai to filling niche and leadership roles in Dubai, I’ve consistently delivered value by aligning talent with business needs. 🔹 Sectors Covered: Real Estate | Technology | BFSI | Customer Support 🔹 Regions Covered: UAE | UK | US | India 🔹 Core Strengths: Full-cycle hiring | Global sourcing | Employer branding | Market mapping I’m always open to connecting with forward-thinking professionals, hiring teams, or recruiters across industries who value purpose-driven recruitment and results. Let’s connect!

Experience

Lynkit it consultancy

Customer Service Representative

Jan 2024 – Present · 2 yrs 3 mos · Dubai

Supported users with account creation, verification, and platform navigation.
Handled customer inquiries and resolved issues related to transactions, app functionality, and user access..
Guided users on platform features, tools, and best practices to improve their overall experience.
Collaborated with the technical team to report system bugs, track issues, and ensure timely resolutions

Customer ServiceTechnical SupportCommunication

Trpe the real property experts

Property Consultant

Feb 2023 – Nov 2023 · 9 mos · Dubai, United Arab Emirates · On-site

Advised clients on property investments, rental yields, and capital growth opportunities.
Conducted in-depth market research to identify trends and potential opportunities.
Negotiated contracts and deals, ensuring favorable outcomes for clients.
Implemented process improvements to enhance client experience and operational efficiency.
Built lasting client relationships through trust, transparency, and exceptional service.

Customer SatisfactionNegotiationMarket ResearchReal EstateReal Estate ConsultingClient Relationship Management

Goldcoast real estate

2 roles

Senior Property Consultant

Aug 2021 – Jan 2023 · 1 yr 5 mos · On-site

Property Consultant

Jul 2020 – Aug 2021 · 1 yr 1 mo · On-site

Provided professional advice on rental yields, capital growth and investment opportunities.
Gained excellent understanding of building surveying techniques and processes.
Responded promptly to all enquiries from customers via telephone, email, letter.
Negotiated contracts on behalf of clients to secure favourable terms.
Managed client portfolios, ensuring all requirements were met in a timely manner.
Resolved any disputes between landlords and tenants efficiently and effectively.
Utilised various marketing channels to promote properties for sale or let.
Developed strong knowledge of local property market, trends and regulations.

Customer ServiceNegotiationMarketingReal Estate Consulting

Ken management limited

Customer Service Representative

Sep 2018 – Dec 2019 · 1 yr 3 mos · India · On-site

Assisted customers with inquiries and complaints.
Implemented process improvements to enhance efficiency.
Directed training for team members to improve performance

RecruitingCustomer Service

Tech mahindra business process services

Customer Service Representative

Feb 2016 – Aug 2018 · 2 yrs 6 mos · India · On-site

Maintained a high level of professionalism when dealing with customers.
Remained open to feedback from supervisor and peers to build and improve skills set.
Adhered to company policies and procedures while providing superior service.
Demonstrated excellent communication skills, both verbal and written, in order to effectively

Customer ServiceCommunication

Convergys intelligent contact

Customer Service Representative

May 2011 – Jan 2016 · 4 yrs 8 mos · India · On-site

Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
Implemented innovative methods for streamlining the customer service process.
Provided exceptional customer service to ensure customer satisfaction.
Maintained logs and documentation to detail key information regarding incoming and outgoing calls.

Customer ServiceCommunication