William Choppa — CEO

I am an enterprise SaaS operating executive with deep experience building and scaling global B2B software platforms across regulated and complex environments. My career path has been shaped by a technical foundation in aerospace engineering and early work supporting Space Shuttle missions at NASA’s Johnson Space Center, which continues to influence how I lead with rigor, precision, and a bias toward execution. Most recently, I served as CEO of Eracent, an enterprise SaaS platform supporting commercial and government organizations in IT asset management, data intelligence, and cybersecurity compliance. During that time, I led significant product and operational evolution, including pragmatic AI adoption to improve customer insight, automation, and decision-making, while ensuring security, governance, and customer trust in regulated environments and scaling distributed teams across multiple regions. Across my career, I have focused on value creation through operational discipline, leadership development, and platform scalability. This includes establishing operating cadence, improving revenue quality and predictability, professionalizing go-to-market execution, and helping boards and leadership teams align around clear priorities during periods of growth, transition, or transformation. Earlier in my career, I founded Managing Customer Support, Inc. (MCSI), a consulting firm that grew to eight staff and a $1M annual run rate within its first year, serving enterprise customers such as PepsiCo, Baker Hughes, and Delta Airlines. I enjoy working in environments that reward hands-on leadership, disciplined growth, and clear thinking in the face of complexity. I value thoughtful conversations with operators, investors, and leadership teams focused on building durable enterprise software businesses.

Stackforce AI infers this person is a SaaS executive with extensive experience in B2B software and operational leadership.

Location: Houston, Texas, United States

Experience: 33 yrs 5 mos

Skills

Board Advisory Services
Strategic Planning
Software As A Service (saas)
Product Strategy
Board Relations

Career Highlights

Led significant product evolution at Eracent.
Founded a consulting firm achieving $1M run rate in year one.
Expertise in scaling B2B SaaS platforms globally.

Work Experience

Eracent

Advisor to the Board on Special Projects (2 mos)

Chief Executive Officer (5 yrs 3 mos)

President (4 yrs 6 mos)

Senior Vice President, Product Management and Pre-Sales Engineering (4 mos)

Vice President of Sales Architecture and Engineering Solutions (1 yr 5 mos)

Director, IT Asset Discovery and Usage Solutions (9 yrs 8 mos)

Scalable Software

Software Engineer (2 yrs)

NEON Systems

Director, North America, iWave Division (1 yr)

Managing Customer Support, Inc. (MCSI)

President/Founder (2 yrs)

Tivoli Systems

Integration Analyst/Implementation/Sales Consultant (2 yrs)

XLConnect, Inc.

Helpdesk/Network Systems Management Administrator (1 yr)

Rockwell International

Mission Operations Flight Engineer (2 yrs)

NASA Johnson Space Center

Cooperative Education Student (2 yrs)

Education

BS at Embry-Riddle Aeronautical University

at Glens Falls High School

William Choppa

CEO

Houston, Texas, United States33 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led significant product evolution at Eracent.
Founded a consulting firm achieving $1M run rate in year one.
Expertise in scaling B2B SaaS platforms globally.

Stackforce AI infers this person is a SaaS executive with extensive experience in B2B software and operational leadership.

Contact

Skills

Core Skills

Board Advisory ServicesStrategic PlanningSoftware As A Service (saas)Product StrategyBoard Relations

Other Skills

Contract NegotiationBusiness DevelopmentMergers & Acquisitions (M&A)B2B SaaSEnterprise SaaSOperating LeadershipCorporate GovernanceOperational TransformationChange ManagementSaaS OperationsP&L ManagementCEOsChief Executive OfficerGrowth StrategiesPlatform Strategy

About

Experience

33 yrs 5 mos

Total Experience

4 yrs 2 mos

Average Tenure

21 yrs 5 mos

Current Experience

Eracent

6 roles

Advisor to the Board on Special Projects

Feb 2026 – Present · 2 mos

Serving as Advisor to the Board on Special Projects, providing senior-level guidance on strategic initiatives and select matters in partnership with the Board and executive leadership.

Board Advisory ServicesStrategic PlanningContract NegotiationBusiness DevelopmentMergers & Acquisitions (M&A)

Chief Executive Officer

Promoted

Nov 2020 – Feb 2026 · 5 yrs 3 mos

Served as Chief Executive Officer of an enterprise SaaS platform supporting global commercial and government customers. Accountable for product strategy, go-to-market execution, organizational leadership, and operational scale across distributed teams. Partnered closely with board and ownership on strategy, capital allocation, and long-term platform positioning, including evaluation of acquisition, partnership, and expansion opportunities.

Software as a Service (SaaS)Product StrategyB2B SaaSEnterprise SaaSOperating LeadershipCorporate Governance+13

President

Promoted

May 2016 – Nov 2020 · 4 yrs 6 mos

Served as President of Eracent, leading organizational execution, product direction, and go-to-market coordination across enterprise customers while supporting global growth initiatives.

Senior Vice President, Product Management and Pre-Sales Engineering

Jan 2016 – May 2016 · 4 mos

In my role as Senior Vice President, Product Management and Pre-Sales Engineering, I partner with Sales, Professional Services, Development, and Marketing executives to ensure the Eracent solution is scalable, easy to use and provides the maximum value organizations require in today’s constantly changing IT environment.

Vice President of Sales Architecture and Engineering Solutions

Promoted

Aug 2014 – Jan 2016 · 1 yr 5 mos

In my role as Vice President of Sales Architecture and Engineering Solutions, I partner with Sales, Professional Services, Engineering, and Marketing executives to ensure that the pre/post-sales initiatives across all Eracent technologies are scalable, easy to use and provide the maximum value organizations require in today’s constantly changing IT environment.

Director, IT Asset Discovery and Usage Solutions

Dec 2004 – Aug 2014 · 9 yrs 8 mos

Scalable software

Software Engineer

Jan 2002 – Jan 2004 · 2 yrs

Worked as a software engineer supporting the development and implementation of enterprise systems management and operations software.

Neon systems

Director, North America, iWave Division

Jan 2001 – Jan 2002 · 1 yr

Directed North American activities for the iWave division, overseeing customer engagements, partner relationships, and regional operational execution.

Managing customer support, inc. (mcsi)

President/Founder

Jan 1999 – Jan 2001 · 2 yrs

Founded Managing Customer Support Incorporated (MCSI) as a consulting firm for Tivoli Service Desk customers. MCSI provided implementation, customization, and best practice consulting for over 100 Tivoli companies throughout the US and Canada.
Customers included PepsiCo, Baker Hughes, Delta Airlines, SYSCO Foods, Oppenheimer Funds, Gart Sports and HEB Pantry.
Within one year of operation:
Grew staff to five consultants and three administrative personnel
Achieved a run rate of $1 million per year
Developed key channel relationships with Tivoli/IBM as well as other providers.

Tivoli systems

Integration Analyst/Implementation/Sales Consultant

Jan 1997 – Jan 1999 · 2 yrs

Responsible for installing, implementing and troubleshooting Tivoli Service Desk suite of software. This included Problem, Asset and Change Management software as well as integration solutions among various Network System Management software sets (TME, OpenView, NetView, CA Unicenter, MVS and others).
Responsible for pre-sales support
Responsible for complete implementation from cradle to grave alone or managing a team. Customers included USAA, Enterprise Rent a Car, US NAVY, Hudson Bay Company
Received 100% club for achieving annual services revenue quota for 1998.

Board RelationsStrategic PlanningGo-to-Market Strategy

Xlconnect, inc.

Helpdesk/Network Systems Management Administrator

Jan 1996 – Jan 1997 · 1 yr

Responsible for the design, implementation, customization and management of the complete help desk deployment in support of the Continental Airlines network monitoring contract.
Responsible for administering the network management operations for supported customers.

Rockwell international

Mission Operations Flight Engineer

Jan 1994 – Jan 1996 · 2 yrs

Lead Message and Timeline Support Engineer (MATS) during Space Shuttle missions. Responsibilities included uploading flight plan updates to space shuttle crew during missions, downloading shuttle information and disseminating it to the other flight control positions in mission control as needed.
Responsible for building and executing the training for new MATS personnel (MATS Dad).
Assisted the Flight Crew and Flight Activities Officers (FAO) in creating and managing the flight plan for assigned Shuttle flights.
Letters of Commendation from the Chief of the Flight Planning Branch for Space Shuttle missions STS-70 and STS-73.

Nasa johnson space center

Cooperative Education Student

Jan 1992 – Jan 1994 · 2 yrs

US Government civil servant at the National Aeronautics and Space Administration (NASA) in many different engineering roles. These tours as a cooperative education student lasted four months each and occurred between semesters at college.
Computational Fluid Dynamicist – responsibilities included creating a pressure transducer animation of the Space Shuttle with the assistance of a Convex Super Computer.
Flight Design Engineer - responsibilities included the creation of a three-degree-of- freedom model of the shuttle during descent through the atmosphere.
Inertial Measuring Unit Engineer - assisted the senior lab engineer in maintaining a Computer Model of the IMU, using FORTRAN computer language.