Jul 2022 – Dec 2025 · 3 yrs 5 mos

• My team manages prioritization and delivery of technical programs for Shipping Tech. We work across 16 different transportation tech capabilities with engineers in US and India.
• We are responsible for: (1) understanding Amazon’s shipping/transportation priorities across worldwide businesses, (2) translating these business priorities to technical requirements, (3) conducting annual planning exercises to arrive at capacity requirements and headcount across the 16 tech capabilities, (4) aligning quarterly roadmaps across worldwide stakeholders (planning additional hiring or moving headcount across teams or reprioritizing projects to fit the headcount budget), (5) monthly sprint planning across projects and communication with stakeholders globally, (6) process improvement so that we are able to reduce our time to market to launch new capabilities for our customers globally.
• Bar Raiser at Amazon

May 2021 – Jul 2022 · 1 yr 2 mos

• In this role, I acted as the: (1) Program Manager for Amazon AIR launch in India; (2) Head of the central planning function for Airhaul operations, where the team managed short-term to long-term capacity planning.
• Amazon Transcend Alumni - Graduated the 10-month leadership development program for selected Amazonians (Aug'21)

Jul 2019 – May 2021 · 1 yr 10 mos

• Regional Operations Leader for North Region of Air Operations network
• Responsibilities included:
• (1) Managing day to day execution, planning, network expansion and carrier management for North India. Building relationships with air carriers, forwarding agents, airports and terminal authorities,
• (2) Creation and management of air haul schedule on a weekly/monthly basis,
• (3) Planning and scale up of capacities for peak sale events by working with central team and carriers,
• (4) Leading and supporting initiatives on network speed, reliability and expansion by collaborating with central stakeholders,
• (5) Managing continuous improvement projects related to cost and efficiency.
• (6) Managed the middle mile leg for delivery into Leh and Srinagar areas.

Feb 2019 – Jun 2019 · 4 mos

• Led cross-functional programs and products to improve cross-border delivery experience, reduce shipping costs and grow Amazon's Exports business.

Oct 2017 – Jan 2019 · 1 yr 3 mos

• Performance Management for MEU Region

Oct 2016 – Sep 2017 · 11 mos

• MEU - Operations and Performance Management

Apr 2015 – Oct 2016 · 1 yr 6 mos

Apr 2014 – Mar 2015 · 11 mos

• Responsible for handling real time exceptions in the vendor inbound transportation of North American Operations.

Oct 2012 – Mar 2014 · 1 yr 5 mos

• Responsible for handling the warehouse transfers as well as outbound logistics of North American operations. The job responsibilities include providing support (in issues related to trailers, EDIs, packages, etc.) to all the entities of transportation network, such as, vendors, fulfillment centers (FCs), carriers and hubs to ensure smooth logistics.

Apr 2012 – Sep 2012 · 5 mos · Noida Area, India

• Job portfolio included formulating research reports through primary as well as secondary research working with clients across industries, such as, automotive, electronics, engineering, hospitality, etc. Secondary research demanded the usage of various research tools and databases such as Lexis Nexis, Thomson One, Dialog Pro, Onesource, Bloomberg and Profound.
• Worked on ~8 projects related to aiding clients in their strategic decision making process through various types of studies such as supplier identification, portal framework designing, market study in a particular country, market entry strategy, distribution channel study and competition analysis

Apr 2011 – Jun 2011 · 2 mos · Pune, Maharashtra

• This internship included 2-weeks on-floor operations to get detailed understanding of Operational Operations followed by mini-projects around the theme of "Systems Management". Developed an understanding about production processes by working on all production lines. Learned about important processes at the restaurant such as scheduling, people practices, inventory management, training & suggested measures for improvements. Suggested innovative solutions which were appreciated & implemented in the restaurant.
• Projects included: (1) Reduction of 'Stat and Variance Loss', which was the difference between actual usage and computed usage of raw materials at the restaurant, (2) Improvement of effective utilization of condiments (straws, sauce sachets, etc.), (3) Develop processes to reduce the raw waste at this specific restaurant, (4) Design a HACCP for receiving deliveries at the restaurant and come up with action plans around the same.

Jun 2008 – Aug 2008 · 2 mos · Lucknow Area, India

• Developed and implemented a full-fledged Online Banking System on 'ASP.NET using C#' platform and SQL server 2000.