Jan 2024 – Sep 2024 · 8 mos · Wellington, New Zealand · Hybrid

• Project Name: Accreditation Standards and Guidance Policy Project Role: Project Manager
• Objective: To establish a hybrid (Waterfall/Agile) delivery framework and deliver the Accreditation Standards and Guidance project in alignment with strategic goals.
• Outcome: Successfully implemented a hybrid delivery model, establishing control over scope, schedule, and budget. Delivered early-stage planning documentation and governance tools aligned with stakeholder expectations.

Mar 2023 – Sep 2023 · 6 mos · Wellington, New Zealand · Hybrid

• Project Name: Health and Safety Risk Management Framework Project
• Objective: To implement a comprehensive H&S risk framework across multiple sites including prisons and treatment centres.
• Outcome: The framework was successfully adopted and transitioned into some operational areas, with strong support from change management.
• Industrial Action Response Planning lead (DOC)
• Date: June 2023 – Sept 2023 (Contract)
• Project Name: Response planning to mitigate Industrial Action
• Objective: To ensure operational resilience during industrial action through the development of business continuity and emergency response plans.
• Outcome: Delivered validated business continuity plans and inter-agency emergency response frameworks through collaboration with NZDF, FENZ, Police, and MPI. Outputs included BCP documentation, response protocols, and executive-level briefings, ensuring operational readiness across government agencies.

Sep 2022 – Feb 2023 · 5 mos · Wellington, New Zealand · Hybrid

• Project Name: Finance Resource Forecasting Project
• Objective: To rebuild resource forecasting models aligned with government appropriation requirements.
• Outcome: Delivered accurate forecasting models aligned with stakeholder requirements, supported by financial dashboards and scenario analysis tools, enabling improved decision-making and which aligned with government and industry funding.

Feb 2022 – Aug 2022 · 6 mos · Wellington, New Zealand · Remote

• Programme Name: Telco Network refresh - Global SD WAN deployment
• Objective: To lead a refresh a global SD-WAN network for MFAT across 81 sites in 56 countries with minimal BAU disruption.
• Outcome: Successfully planned a global SD-WAN deployment to enhance connectivity and operational continuity. Deliverables included deployment plans, site readiness documentation, risk registers, and post-deployment support guides.

Sep 2021 – Feb 2022 · 5 mos · Wellington, New Zealand · Hybrid

• Programme Name: St John’s Ambulance Radio Network Upgrade
• Objective: To complete the nationwide radio network upgrade for St John’s Ambulance.
• Outcome: Completed the nationwide radio network upgrade for St John’s Ambulance on time, delivering improved infrastructure across all regions. Key deliverables included installation tracking, testing protocols, as-built documentation, and operational support materials.

May 2021 – Sep 2021 · 4 mos · Wellington, New Zealand · Hybrid

• Programme Name: Campylobacter Risk Management Strategy project,
• Objective: To enhance food safety in poultry supply through strategic risk management.
• Outcome: Delivered a national food safety strategy for the poultry supply chain, aligned with regulatory and scientific standards. Key deliverables included the risk management strategy, stakeholder engagement plans, scientific consultation reports, and an implementation roadmap.

Nov 2019 – Mar 2021 · 1 yr 4 mos · Wellington, New Zealand · Hybrid

• Project Name: Hardware Refresh for Spark
• Objective: To upgrade and migrate Spark’s Advanced Intelligent Network (AIN) servers with minimal service disruption.
• Outcome: Successfully completed a seamless server migration with no service disruption. Key deliverables included the migration plan, cutover strategy, completed acceptance test schedule, rollback procedures, technical build, and supporting documentation.
• Project Name: IRD FRAAS 24/7 Support Service Implementation
• Objective: To implement a 24/7 service management model for IRD’s facial recognition platform.
• Outcome: Delivered an operational service model aligned with ITIL best practices. Key deliverables included support process design, service desk procedures, performance KPIs, and SLA agreements to ensure consistent and measurable service delivery.
• Project Name: COVID-19 BCP & Crisis Management Readiness
• Objective: To develop business continuity and crisis management plans in response to the COVID-19 pandemic.
• Outcome: Successfully developed and implemented crisis management plans that were adopted during the COVID-19 pandemic, mitigating operational risk throughout lockdown periods. Key deliverables included BCP playbooks, crisis response documentation, and communication protocols.
• Project Name: Establish a Project Delivery Framework and Governance Reporting
• Objective: To establish a defined project lifecycle, governance structures, and reporting processes to improve project oversight and control.
• Outcome: Established delivery processes, clear status reporting (using RAG indicators), and governance practices across the project portfolio. Key deliverables included governance frameworks, risk registers, visual status reports, and steering committee packs to support effective oversight and informed decision-making.

Aug 2018 – Jun 2022 · 3 yrs 10 mos · Wellington, New Zealand · Remote

• Established a Charitable trust focused on empowering people affected by homelessness and poverty
• Objective: To support people experiencing homelessness by providing a sense of purpose, connection, creative expression, and a legitimate source of income.
• Outcome: Regenerate Magazine became a registered charitable trust, publishing 40 issues and distributing over 20,000 magazines. The initiative supported more than 50 individuals, gained

Apr 2018 – Sep 2019 · 1 yr 5 mos · Wellington, New Zealand · On-site

• Project Name: IT Security & Systems Enhancements
• Objective: To deliver IT security updates and system enhancements across client environments, including the establishment of user profiles and improvements for the Service Max platform.
• Outcome: Improved overall system security reduced operational costs, and increased end-user satisfaction through targeted enhancements. Key deliverables included system security upgraded.

Feb 2018 – Aug 2018 · 6 mos · Wellington, New Zealand · On-site

• Project Name: Red Cross Business Transformation
• Objective: To initiate and plan a business transformation for Red Cross, including the introduction of a new CRM and telephony system, and enhancements to the organisation’s website.
• Outcome: Secured approval through a comprehensive business case and established project disciplines in a previously unstructured environment. Delivered a detailed project plan (MSP), introduced governance frameworks, facilitated stakeholder engagement through workshops, and supported process mapping for the transition to the future-state operating model.

Feb 2016 – Aug 2017 · 1 yr 6 mos · Wellington, New Zealand · On-site

• Project Name: National Site Assessment Survey
• Objective: To facilitate the National Site Assessment Survey by collaborating with site contacts to gather information and complete local site assessments.
• Outcome: Delivered a national infrastructure survey and reporting framework, supported by site audit reports, and established a communication forum to enable knowledge sharing and lessons learned across sites.

Apr 2015 – Oct 2016 · 1 yr 6 mos · Wellington, New Zealand · On-site

• Programme Name: IRD Business Transformation
• Objective: To support IRD’s Business Transformation Programme with scheduling and resource coordination.
• Outcome: Maintained accurate, up-to-date schedules and resourcing insights across multiple programme streams. Key deliverables included Gantt charts, resource forecasts, and regular status updates to support informed decision-making.

Mar 2014 – Mar 2015 · 1 yr · Wellington, New Zealand · On-site

• Project Name: DOC Online Booking System (E-chargeables)
• Objective: To upgrade the Department of Conservation (DOC) website by adding a booking system, enabling online reservations for sites and attractions. dates.
• Outcome: Delivered a clear, easy-to-follow project plan with defined milestones and accurately forecasted activity for delivery.

Feb 2013 – Feb 2014 · 1 yr · Wellington, New Zealand · On-site

• Programme Name: Data Centre Relocation Programme
• Objective: To manage relocation of one of NZ’s largest data centres.
• Outcome: Successfully completed the data centre migration with no unplanned downtime. Key deliverables included a detailed relocation schedule, technical cutover plan, and risk logs to support a smooth and controlled transition.

Feb 2010 – Oct 2012 · 2 yrs 8 mos

• Projects / Programmes: Various Assignments
• Objective: To support critical IT infrastructure and disaster recovery initiatives.
• Outcome: Delivered multiple projects across IRD, Contact Energy, and Meridian Energy, including disaster recovery and business continuity initiatives, desktop migrations, and organisational change support. Key deliverables included DR/BCM plans, migration schedules, stakeholder presentations, and HR transition plans.