Jun 2019 – Mar 2023 · 3 yrs 9 mos

• Led product strategy, resources, and execution for three teams, with total >70 engineers. Recruited, hired, managed, and mentored PM team across three continents. Thought leader for language handling across Google Search, focusing on innovative uses of ML to enhance user growth, engagement, and retention; advised teams across Google on scaling to many languages, cultures, and countries
• Revenue Growth/Ads: Grew annual revenue from <$50M to >$1B by identifying opportunities, securing buy-in from Ads stakeholders and executives, and executing business & engineering strategy with partners across Display Ads, Video/YouTube Ads, and Search Ads.
• User Growth/Personalization: Led team to work with YouTube and Discover Feed to use ML/AI to personalize their content recommendation & ranking systems, leading to +5-20% user growth & engagement metrics.
• Created Android international strategy and got buy-in from VP-level executives. As first step in the strategy, worked with a cross-functional, cross-org team spanning 5 timezones to launch Android 13’s Per-app Language Preferences.
• Worked across 4 orgs (whose only common manager was the CEO) to successfully launch Fuchsia OS on thousands of live Google Home Hub devices across hundreds of countries and dozens of languages.
• Launched ICU4X 1.0 (a lightweight, portable, secure i18n library), working with multiple infrastructure teams (Flutter, Dart, Wear OS, Skia), to accomplish goals like reducing binary size 20 MB → 100 KB
• Product inclusion: Convinced SVP that Google’s emoji handling needed improvement, then rallied product & eng teams across the company to fix the problem
• Led a small team of pro bono volunteers to build a data warehouse and dashboard for the City of San Francisco to better understand its housing pipeline and how projects get “stuck”; involved detailed ethnographic UX research, coordinating dozens of diverse stakeholders, and iterating using user-centered design with key government executives

Jun 2014 – Jun 2019 · 5 yrs

• Led product for >40 engineers working to scale features across Google Search, Assistant, and other products
• 0 → 1 & Personalization/Content Recommendation: Led a cross-functional team to develop an ML system using data from 5 product areas to improve content recommendation across multiple products while respecting user privacy (drove key engagement metrics >10%); shepherded from ideation to execution
• Scale & Productionizing Research: Worked with researchers, linguists, and engineers to develop data, ops, and tooling to scale Google Assistant’s Natural Language Understanding and Generation (NLU / NLG) to 12 languages
• Growth & Engagement: Launched multiple improvements to Google Search, including scaling brittle spreadsheet-based systems with limited scope to fully operationalized and productionized features, scaled up to dozens of countries and languages, experimenting to drive user growth & engagement

Nov 2012 – Jun 2014 · 1 yr 7 mos

• Responsible for automatic and trust-related ad formats on Google Search Ads, leading >30 engineers.
• Revenue: Grew three ad formats by >$500M annual revenue by defining the roadmap and collaborating with sales, marketing, PR, UX design, and engineering to improve user-facing and advertiser-facing experience and metrics
• Innovation: Worked with small teams of engineers and designers to create and iterate on cutting-edge ad formats that leveraged data to meet business & user goals

Nov 2010 – Nov 2012 · 2 yrs

• Unified language settings across Google products, getting buy-in from execs, working with dozens of teams to coordinate product and technical requirements, including a complete rewrite of Google Search language handling
• Launched Android support for Right-to-Left (RTL) languages (Arabic, Hebrew, Persian, Urdu), ~4 years before iOS
• Piloted a 0 → 1 system to localize Search Ads in multiple languages, which eventually led to >$1B annual revenue
• Together with a cross-functional team, launched Google+ in 40 languages and >100 countries on day 1

Jun 2008 – Aug 2010 · 2 yrs 2 mos · Naples, Italy

• Managed special operations projects for submarines in Europe and Africa, and strategic communications for these projects to military executive leadership
• Coordinated operational logistics for dozens of NATO submarines in the North Atlantic and Mediterranean
• Won "Junior Officer of the Year" award

Jun 2003 – Jun 2005 · 2 yrs · Various · On-site

• Dive/SCUBA, Nuclear Power, and Submarine School

Jun 2005 – Jun 2008 · 3 yrs · Bangor, WA

• Managed teams of 5-30 over 3 years on a nuclear-powered submarine (USS Ohio), including responsibility for reactor plant mechanical systems, missile launch/strike systems, and Special Operating Forces / diving systems
• Won "Junior Officer of the Year" award
• Certified Nuclear Engineer by Naval Reactors