Kyle Muir

Operations Associate

Auckland, Auckland, New Zealand15 yrs 2 mos experience
Highly Stable

Key Highlights

  • Expert in building client relationships and tailored solutions.
  • Proven track record in leading high-performing technical teams.
  • Strong background in cloud architecture and software development.
Stackforce AI infers this person is a SaaS expert with strong leadership in cloud solutions and software development.

Contact

Skills

Core Skills

Technical LeadershipSales EngineeringClient Relationship ManagementStrategic PlanningTeam ManagementTeam LeadershipClient EngagementCloud ArchitectureSoftware DevelopmentProject Delivery

Other Skills

Sales PartnershipOperational ExcellenceTechnical AdvocacyClient ManagementBusiness DevelopmentFinancial ManagementInnovationCommercial ManagementSales EngagementCloud MigrationArchitecture DesignAzureProject ManagementC#JavaScript

About

I thrive on building strong client relationships and collaborating with businesses to craft tailored technical solutions to complex business challenges that align with their unique needs and culture drawing on my many years experience building large scale, complex custom software solutions for clients across the globe. My experience spans leading teams across New Zealand and remotely for Australia and the US, giving me a deep understanding of diverse business landscapes and technical challenges.

Experience

Databricks

Manager, Field Engineering - Aotearoa

Oct 2025Present · 6 mos · Auckland, New Zealand · Hybrid

  • As a Field Engineering Manager at Databricks, I play a key role in driving the technical vision and commercial growth within New Zealand. I lead a high-performing team of pre-sales Solutions Architects, fostering a collaborative, customer-obsessed culture while scaling the organisation at pace.
  • My core responsibilities include:
  • Strategic Leadership: Building and mentoring a specialised team of Solutions Architects, ensuring rapid organisational scaling without compromising on quality or technical excellence.
  • Sales Partnership: Collaborating closely with the sales organisation to navigate complex sales cycles, identifying business needs, articulating the value of Databricks solutions to key stakeholders, ensuring technical excellence when delivering to our targets.
  • Operational Excellence: Implementing processes to improve field efficiency and increasing the ROI of SA involvement in sales cycles by 2-3x.
  • Technical Advocacy: Leveraging my background in complex cloud architectures to act as a subject matter expert, promoting a value-based selling approach.
  • Partnering: Partnering with Marketing and Sales to build the Databricks brand and helping to scale through our partner network.
  • Culture: growing a high performing team of technically curious Solutions Architects, fostering a culture of ongoing learning, and building the best Data & AI team in New Zealand.
Sales PartnershipOperational ExcellenceTechnical AdvocacyTeam LeadershipTechnical LeadershipSales Engineering

Capgemini

3 roles

Senior Director | Head of Cloud & Custom Applications, New Zealand

Sep 2024Oct 2025 · 1 yr 1 mo · Auckland, New Zealand

  • I am the head of Capgemini’s Cloud & Custom Applications (C&CA) business in New Zealand, head of site for Capgemini’s Auckland office, and a member of the Capgemini New Zealand Executive Committee focused on the continued growth and success of the New Zealand business.
  • As the head of Capgemini's Cloud & Custom Applications (C&CA) business in New Zealand, I lead a team of developers, project managers, analysts, and designers across the country.
  • My responsibilities include:
  • Client Management: Building and maintaining strong client relationships, ensuring satisfaction and driving sustainable growth.
  • Business Development: Securing new clients and projects, negotiating contracts and master service agreements, and developing proposals.
  • Strategic Planning: Creating and executing strategic plans aligned with company goals.
  • Project Delivery: Overseeing successful project delivery, meeting client expectations and achieving desired outcomes.
  • Team Leadership: Leading and mentoring a diverse team of professionals.
  • Recruitment: Driving recruitment efforts and recommendations.
  • Financial Management: Managing budgets and ensuring profitability and cost efficiency.
  • Industry Expertise: Staying up-to-date with New Zealand market trends and challenges.
  • Innovation: Identifying and implementing innovative solutions for both client problems and internal processes.
  • Internal Collaboration: Working closely with other senior leaders, colleagues, and teams across the organization to achieve shared goals.
  • External Networking: Building and maintaining relationships with partners, key stakeholders, and potential clients.
  • By fulfilling these responsibilities, I aim to deliver high-quality solutions to clients, foster a thriving team, and contribute to the growth of Capgemini's C&CA business in New Zealand.
Client ManagementBusiness DevelopmentProject DeliveryTeam LeadershipFinancial ManagementInnovation+2

Director | Head of Cloud & Custom Applications, New Zealand

Jan 2023Sep 2024 · 1 yr 8 mos · Auckland, New Zealand

  • As the head of Capgemini's Cloud & Custom Applications (C&CA) business in New Zealand, I lead a team of developers, project managers, analysts, and designers across the country. My responsibilities include:
  • Client Management: Building and maintaining strong client relationships, ensuring satisfaction and driving sustainable growth.
  • Business Development: Securing new clients and projects, negotiating contracts and master service agreements, and developing proposals.
  • Strategic Planning: Creating and executing strategic plans aligned with company goals.
  • Project Delivery: Overseeing successful project delivery, meeting client expectations and achieving desired outcomes.
  • Team Leadership: Leading and mentoring a diverse team of professionals.
  • Recruitment: Driving recruitment efforts and recommendations.
  • Financial Management: Managing budgets and ensuring profitability and cost efficiency.
  • Industry Expertise: Staying up-to-date with New Zealand market trends and challenges.
  • Innovation: Identifying and implementing innovative solutions for both client problems and internal processes.
  • Internal Collaboration: Working closely with other senior leaders, colleagues, and teams across the organization to achieve shared goals.
  • External Networking: Building and maintaining relationships with partners, key stakeholders, and potential clients.
  • By fulfilling these responsibilities, I aim to deliver high-quality solutions to clients, foster a thriving team, and contribute to the growth of Capgemini's C&CA business in New Zealand.
Client ManagementBusiness DevelopmentProject DeliveryTeam LeadershipFinancial ManagementInnovation+2

Director, Cloud & Custom Apps - New Zealand

Jul 2022Jan 2023 · 6 mos · Auckland, New Zealand

Intergen

2 roles

Practice Manager - Modern Work & Digital (Northern & Seattle)

Apr 2021Jul 2022 · 1 yr 3 mos

  • Responsible for technical leadership, assisting sales, strategic direction, team leadership including direct and indirect reports, recruitment and recruitment recommendation for team growth, commercial and financial management, remuneration reviews, and partner engagement for the Modern Work and Digital (bespoke development) teams at Intergen initially for the Northern region and then expanding to include the Seattle region. Responsible for escalation of issues and resolution for clients and responsible for technical governance across our top projects. A member of the Intergen and Empired Business Leadership Group.
Technical LeadershipTeam LeadershipCommercial ManagementTeam Management

Practice Lead - Digital, Data & AI team (Digital)

Aug 2019Apr 2021 · 1 yr 8 mos

  • Responsibilities:
  • Lead the digital team by example. Responsible for fostering an environment of high performance and accountability, supporting driving operational excellence within the team, ensuring the team is allocated work and kept busy, interviewing and hiring, performance coach for team members, conducting performance reviews, holding regular professional development meetings.
  • Support the successful delivery and ensure quality of the solutions we deliver
  • Develop and maintain relationships with clients and partners
  • Provide business and technical expertise
  • Engage in sales and acquiring new work
Team LeadershipClient ManagementSales EngagementClient Engagement

My food bag

Senior Software Developer

Oct 2016Aug 2019 · 2 yrs 10 mos · Auckland, New Zealand

  • Responsibilities
  • Helped design and executed My Food Bags cloud migration strategy, de-risking the solution by removing single points of failure and enabling us to utilise the Azure platform offerings to save costs and focus on productive business features as well as enabling scalability of the software
  • Member of Architecture Guild, responsible for setting the technology road map and to help define the future of My Food Bag technology state
  • Responsible for interviewing, on-boarding and mentoring new hires and contractors to help them become productive in the code base
  • Highly capable in all aspects of software development cycle. Whether it be working direct with business or with business analysts, authoring technical / solution design documents, development of code features, testing and monitoring
  • Developed and presented findings and solutions to stakeholders
  • Setup and maintain build and deployment pipelines making use of infrastructure templates, TeamCity and Octopus
Cloud MigrationSoftware DevelopmentArchitecture DesignCloud Architecture

Intergen

3 roles

Senior Software Developer

Promoted

Dec 2014Sep 2016 · 1 yr 9 mos · Auckland, New Zealand

  • Responsibilities
  • ▪ Leading teams of developers
  • ▪ Scoping and estimating new work
  • ▪ Organising developer sessions to ensure continuous improvement
  • ▪ Ensuring work delivered by myself and others was up to Intergen (and industry) standard
  • ▪ Interviewing + recruitment
  • ▪ Mentoring new developers (professionally and day-to-day)
Team LeadershipProject ManagementTeam ManagementProject Delivery

Intermediate Software Developer

Promoted

Jun 2013Dec 2014 · 1 yr 6 mos · Auckland, New Zealand

Graduate/Junior Developer

Jan 2011Jun 2013 · 2 yrs 5 mos · Auckland, New Zealand

Education

University of Auckland

Bachelor's degree — Computer Science

Jan 2007Jan 2010

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