Aug 2025 – Jan 2026 · 5 mos · On-site

• B2B
• Internal Transfer

Feb 2023 – Aug 2025 · 2 yrs 6 mos · Noida, Uttar Pradesh, India · On-site

Aug 2022 – Feb 2023 · 6 mos · Bengaluru, Karnataka, India

• Roles and Responsibilities
• Managing a team of 6 Brilliant and Talented Writers.
• Creating a structured process of client communication.
• Working on KRAs and KPIs for the team.
• Management of Inbound Client Requests and coordination with various team and departments.
• Coordinating with News and Exams team for any/every required update
• Ensuring clients’ requirements are fulfilled.
• Brainstorm ideas to increase web traffic. Getting hand on experience in SEO and Google Analytics.
• In-Depth knowledge of various panels (Colleges, Courses, Articles) in Content Management System (CMS)
• Coordinating with Client Account Managers (CAMs) and Super CAMs for all client requirements.
• Interaction with stakeholders to ensure the smooth flow of communication
• Additional Responsibilities:
• 1] Working on Trending and Search Pages.
• 2} Working on infographics to boost the rankings.
• 3} Working on Interactive Voice Responses (IVR) for clients.
• 4} Creating and working on Dynamic CTAs.

Feb 2021 – Aug 2022 · 1 yr 6 mos

• Roles and Responsibilities
• Research about the relevant topic for creating up-to-data content
• Prepare well-structured draft using Content Management Systems
• Create, proofread and edit domestic colleges/universities pages before publishing
• Coordinate with SEO team to ensure that the content is SEO friendly.
• Conduct Keyword research and use SEO best techniques/guidelines to increase web traffic.
• Identify the needs of the target audience and brainstorm ideas to deliver better content.
• Revamping the written college pages.
• Handling cliently updations; ensuring catering to the editorial policy.
• Update website content on a daily basis for up-to-date information and better traffic.
• Reviewing/proofreading the copies of team members.
• Providing training to the new joiners in the team.

Oct 2020 – Oct 2021 · 1 yr

• My work role was to lead a team of writers (including interns, in house and freelancers writers). I was responsible for planning, assigning and publishing content related to courses, scholarships, state-level exams etc. I used to plan and assign work to the writers, proofread the content, provide feedback to writers and publish the content on CMS.
• ~ Writing, reviewing and proofreading the Education content.
• ~ Ensure that the data is accurate.
• ~ Worked on several projects such as scholarships pages, admission pages etc.
• ~ Led a team of 8 writers, ensuring individual and team targets are met.
• ~ I was responsible for assigning work to the writers