Rajveer Yadav

Customer Success Manager

North Barrackpore, West Bengal, India2 yrs 4 mos experience
Highly Stable

Key Highlights

  • Over 2 years of customer support experience.
  • Expert in managing customer interactions across multiple channels.
  • Strong background in enhancing customer experience.
Stackforce AI infers this person is a Customer Support Specialist with a focus on software support in a B2C environment.

Contact

Skills

Core Skills

Customer SupportTechnical Support

Other Skills

Customer HandlingPunjabiHindiNo-Code Development PlatformsHelping ClientsHelping Clients SucceedOnline Business OptimizationWebsite BuildingOnline PresenceMonitoring PerformanceBengaliSocial MediaNon-profit TechnologyOpportunity ManagementEnglish

About

Customer Support Specialist at Damatrix Solutions Pvt. Ltd., providing software support through email, phone, and social media. Experienced in customer engagement and digital profile management. Bachelor of Arts (English), Netaji Subhash Open University – Graduated 2025.

Experience

2 yrs 4 mos
Total Experience
2 yrs 4 mos
Average Tenure
2 yrs 4 mos
Current Experience

Damatrix solutions private limited

2 roles

Customer Service Specialist

Promoted

Jan 2024Present · 2 yrs 4 mos · Khardah · On-site

  • As a Customer Support Specialist, I deliver top-notch support to customers regarding our software products through multiple channels, including email, phone calls, and messages. Additionally, I manage customer interactions on Google profiles and social media accounts, ensuring seamless communication and enhancing customer experience.
Customer SupportTechnical Support

Customer Technical Support

Jan 2024Jun 2025 · 1 yr 5 mos · Khardah · On-site

Customer SupportCustomer Handling

Education

Netaji Subhash Open University, Kolkata

Bachelor of Arts - BA — English

Jun 2022May 2025

Kendriya Vidyalaya

12 th pass

Jan 2008Mar 2020

Kendriya Vidyalaya

Arts

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