Jacob Schwer

CEO

St. Louis, Missouri, United States10 yrs 3 mos experience

Highly Stable

Key Highlights

Over a decade of experience in fleet management.
Expert in cost control and accident repair processes.
Proven track record of improving fleet performance.

Stackforce AI infers this person is a Fleet Management expert with a strong focus on automotive maintenance and operational efficiency.

Contact

Skills

Core Skills

Fleet ManagementVehicle MaintenanceCustomer SupportClaims Management

Other Skills

Cost ControlAccident RepairsTelematicsTrainingAutomotive RepairLeadershipBusiness-to-Business (B2B)CommunicationCustomer SatisfactionSocial SellingSocial Media StrategyCommunity Outreach

About

After more than a decade in the automotive and fleet world, I’ve learned to expect the unexpected. And honestly, I’ve made peace with the fact that vehicles always choose the worst possible moment to breakdown. Today, I lead Fleet Maintenance & Safety for a 5,000+ asset fleet at Wrench Group. I’m all about smart, fast decision making, controlling costs, navigating accident repairs, and knowing when it’s time to repair, replace, or politely retire a vehicle that’s been around the block one too many times. I enjoy turning complex fleet challenges into clear, practical solutions that keep operations moving and drivers supported. If there’s a chance to streamline a process, improve performance, or save the team a few headaches, I’m on it.

Experience

10 yrs 3 mos

Total Experience

4 yrs 5 mos

Average Tenure

1 yr 4 mos

Current Experience

Wrench group

2 roles

Fleet Maintenance & Safety Manager

Promoted

Jul 2025 – Present · 10 mos

Oversee maintenance on 5000+ fleet of Class 1- Class 7 assets
Approve all maintenance and accident repairs above fleet management company’s limits.
Implement cost control measures to minimize annual repair expenses
Review repair vs replace decisions
Support local fleet and safety managers
Train newly acquired companies and green field start-ups on maintenance program, telematics and other related processes
Assist as liaison between Wrench Group and the Lytx Customer Success Team to ensure effective communication and dissemination to WG fleet managers and driving team members in the field.
· Perform as the Lytx hardware subject matter expert to ensure all event recorders remain operational and aid the locations when hardware challenges arise.
Assist as a program subject matter expert relative to the Lytx platform operational settings, coaching processes, and driver interface settings to field questions and give guidance to Lytx users including fleet and safety professionals.
· Assist in the maintenance and continual improvement of the most impactful Lytx operational settings, event processing sequences, and driver interface settings tomaximize effectiveness of the platform.
· Assist with training Lytx users to standardize driver safety programs across the enterprise. These include both Fleet Management and Safety Management Team Members across the Company.
· Assist in the continual improvement and update of the Fleet Driver Safety & Program Policy.
· Assist in accident investigation from a high-level perspective providing videos and data in the Lytx platform.

Vehicle MaintenanceFleet ManagementCost ControlAccident RepairsTelematics

Fleet Maintenance Manager

Jan 2025 – Jul 2025 · 6 mos

Wrench Group is a national leader operating in 27 markets across 14 states. The locations provide home repair, replacement and maintenance services specializing in heating, ventilation and air conditioning, plumbing, water, electrical and related services.
Oversee maintenance on 5000+ fleet of Class 1- Class 7 assets
Approve all maintenance and accident repairs above fleet management company’s limits.
Implement cost control measures to minimize annual repair expenses
Review repair vs replace decisions
Support local fleet and safety managers
Train newly acquired companies and green field start-ups on maintenance program and processes.

Automotive RepairFleet Management

Enterprise fleet management

3 roles

Customer Support Advisor

Promoted

Sep 2018 – Sep 2022 · 4 yrs · Saint Louis, Missouri

Serve as the first point of contact to our sales teams in regards to fleet maintenance-related inquiries; such as customer service-related requests and explanation of our maintenance programs to our vendors.
Handles escalated customer service opportunities to maintain strong client relationships.
Manage communication to NSD, Fleet Operations, and the Groups by developing and maintaining resources such as the HUB and Salesforce.com
Develop and facilitate NSD training for new hires as well as existing employees
Create, analyze, and distribute reports generated from multiple sources, including Service Now, EFM Report Center, Auto Integrate, and the Data Warehouse
Uses automotive expertise to provide proactive steps to minimize client downtime and expenses.
Work from home position, rotating in and out of the STL office as needed** 🏠

LeadershipBusiness-to-Business (B2B)Customer Support

Service Advisor

Jul 2016 – Sep 2018 · 2 yrs 2 mos · Saint Louis, Missouri

Utilized automotive expertise / automotive resources to save over 1 Million(USD) in repair expenses. Made repair recommendations to clients regarding vehicle repair costs to reduce downtime and expenses
Provided value by negotiating fair parts and labor pricing
Lead the team by being available as a "go-to" for automotive and systems questions.
Supported South Central sales teams on escalated incidents

Business-to-Business (B2B)Fleet Management

Maintenance Coordinator

Jan 2015 – Jul 2016 · 1 yr 6 mos · Saint Louis, Missouri

Recommended and advised customers on maintenance costs and needs.
Provided value by tracking maintenance intervals on company units.
Provided recommendations by use of technical expertise, and automotive resources.

Business-to-Business (B2B)Fleet Management