Omar Santoyo Galarza

Co-Founder

Mexicali, Baja California, Mexico20 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Delivered global multi-platform releases for major franchises.
  • Recovered a 12-month delayed platform, halving delivery time.
  • Built QA and Agile frameworks, enhancing release quality.
Stackforce AI infers this person is a seasoned Agile Delivery Leader in the gaming and SaaS industries.

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Skills

Core Skills

Agile Project ManagementTechnical Project ManagementSolution DeliveryStakeholder ManagementTechnical Program ManagementRelease ManagementAgile MethodologiesProject ManagementQuality AssuranceDelivery ManagementGlobal Software DeliveryProduct LaunchRelease CoordinationMobile PlatformsLiveopsSoftware Testing

Other Skills

Software DeliveryProgram ManagementRequirements GatheringSaaS SolutionsTechnical LeadershipClient AdvisoryRisk ManagementScrumProcess ImprovementScope ManagementCross-Functional LeadershipRisk MitigationTeam LeadershipGlobal Cross-Functional Team LeadershipMobile Applications

About

Agile Delivery Leader with 18+ years of experience, I began my career in Quality Assurance and gradually evolved into leading global software delivery initiatives, Agile programs, and multi-platform releases across gaming, iGaming, mobile, and SaaS environments. I specialize in leading cross-functional teams through complex, multi-platform initiatives - combining QA governance, Agile delivery, and release management to ensure predictable execution and high-quality outcomes. My experience spans global releases across iOS, Android, Web, and Windows platforms, including LiveOps environments, regulated iGaming systems, and large-scale platform migrations. I have led distributed teams across Engineering, QA, and Product, aligning stakeholders, managing dependencies, and improving delivery flow in fast-paced environments. Key achievements include: • Delivered global multi-platform releases reaching millions of users worldwide (including Marvel and Universal franchises titles) • Recovered a 12-month delayed platform, reducing delivery timeline by 50% • Built QA and Agile delivery frameworks from the ground up, improving release predictability and quality • Led LiveOps and release governance processes, including Go/No-Go decision frameworks and risk-based validation • Improved delivery efficiency through workflow optimization and AI-assisted operational processes I bring a pragmatic approach to Agile (Scrum/Kanban), focusing on delivery flow, stakeholder alignment, and continuous improvement rather than rigid frameworks. My background uniquely combines QA leadership, release governance, and technical program delivery - enabling teams to scale execution, reduce risk, and deliver high-impact software products. Open to opportunities in: | Agile Delivery | QA Leadership | Technical Program & Project Management

Experience

20 yrs
Total Experience
4 yrs 4 mos
Average Tenure
6 yrs 8 mos
Current Experience

Healthcare technology consulting | confidential client

Senior Project Manager | Scrum Master & QA Governance

Jan 2026Present · 4 mos · Remote

  • Supported coordination and delivery of healthcare technology initiatives within radiology and clinical system environments, collaborating with enterprise healthcare organizations and distributed implementation teams.
  • Responsible for stakeholder alignment, implementation tracking, and maintaining delivery governance visibility across concurrent initiatives involving technical teams and healthcare operations.
  • Key contributions:
  • Acted as Scrum facilitator across distributed teams, driving sprint coordination, backlog alignment, and continuous improvement while reinforcing QA governance and release readiness
  • Coordinated timelines, stakeholders, and execution tracking across multiple healthcare initiatives, improving delivery visibility and alignment across distributed teams
  • Facilitated collaboration between engineering teams and healthcare stakeholders, enhancing decision tracking and cross-team coordination across concurrent initiatives
  • Implemented AI-assisted workflows, reducing documentation effort ~30% and overall meeting overhead by up to 40%, improving action tracking quality and delivery efficiency
  • Supported multi-site deployment readiness by organizing milestones, risks, and follow-ups across technical and operational teams
  • Ensured QA governance within Agile Scrum, reviewing test coverage, validating execution readiness, and supporting compliance with quality standards
  • Streamlined documentation and coordination processes, improving execution clarity and reducing follow-up gaps across teams
  • Focused on enabling operational clarity, stakeholder alignment, and structured delivery governance within Agile healthcare technology environments.
Agile Project ManagementTechnical Project ManagementSoftware DeliveryStakeholder ManagementProgram Management

Greentube gmbh

Technical Project Manager | QA Management

Jun 2023Dec 2025 · 2 yrs 6 mos · Remote

  • Led LiveOps and release delivery programs across iOS, Android, and Web platforms within regulated iGaming environments, supporting platform migrations and new title launches across international markets.
  • Responsible for aligning QA, Engineering, Product, and Operations teams to ensure stable, compliant, and predictable releases under regulated market constraints.
  • Key contributions:
  • Led Agile delivery and release governance for regulated iGaming platform initiatives across mobile and web ecosystems.
  • Delivered 4 platform migration initiatives and 1 original casino title (Cow Abduction – Virginia Lottery Online, 2025) on schedule with zero critical release-blocking incidents
  • Coordinated cross-functional teams across QA, Engineering, Product, and Operations to maintain delivery cadence, risk visibility, and cross-team alignment across multiple concurrent initiatives
  • Contributed to QA governance and release readiness activities, including defect prioritization, risk-based release assessments, and production readiness reviews
  • Executed structured Go/No-Go release decisions based on defect trends, risk scoring, and certification readiness metrics
  • Reduced coordination overhead by ~20% by restructuring recurring alignment and release readiness workflows
  • Achieved 100% successful certification approvals across all releases within regulated iGaming market requirements
  • Focused on balancing delivery velocity, regulatory compliance, and production stability in high-velocity LiveOps ecosystems.
Technical Program ManagementRelease ManagementAgile Project ManagementRisk ManagementLiveOps

Branix

Operations Project Manager & QA Process Owner

Mar 2020Mar 2023 · 3 yrs · Mexico · Hybrid

  • Joined Branix at a time when delivery processes were largely unstructured and a flagship project had accumulated a 12-month backlog. Brought in to stabilize delivery operations by building a QA function and introducing structured Agile delivery practices across mobile and internal software initiatives.
  • Key contributions:
  • Turned around a delayed flagship project by restructuring the product roadmap, introducing Scrum-based sprint cycles, and implementing scope governance, reducing the projected timeline by 50% and successfully delivering within 6 months
  • Introduced Agile Scrum delivery practices across the organization, establishing sprint cadence, backlog visibility, and structured validation checkpoints that improved delivery predictability
  • Built and led a 4-person QA team from the ground up, defining QA workflows, defect lifecycle governance, and quality standards across development teams
  • Designed and implemented a company-wide QA and delivery framework to support scalable project execution as the company expanded
  • Scaled the active client delivery portfolio from 2 to 5 concurrent initiatives under structured delivery oversight
  • Acted as the primary client-facing delivery lead, translating executive business needs into structured technical execution plans
  • This role strengthened my expertise in Agile transformation, delivery stabilization, QA-driven governance, and scaling software delivery operations within growing organizations.
Agile MethodologiesScrumStakeholder ManagementProcess ImprovementProject ManagementQuality Assurance

Iconos software development

2 roles

Client-Facing | QA Delivery Manager

Oct 2019Mar 2020 · 5 mos · Hybrid

  • Led a portfolio of 6 concurrent web and mobile initiatives (4 local clients, 1 US-based client, and 1 state-level government project), overseeing structured software delivery across diverse stakeholder groups.
  • Key contributions:
  • Introduced formal project governance in an environment without an established PM structure, stabilizing timelines and consistently meeting client delivery commitments
  • Served as the primary client-facing delivery lead, translating executive and business requirements into actionable technical execution plans
  • Coordinated Engineering, QA, and Commercial teams to manage cross-functional dependencies and proactively mitigate delivery risks
  • Implemented structured time-tracking and capacity planning processes, improving payroll accuracy and resource allocation visibility
  • Ensured regulatory and platform compliance across all deployments
  • Focused on establishing delivery predictability, stakeholder alignment, and structured execution within a growing software services environment.
Project ManagementDelivery ManagementStakeholder ManagementScope ManagementCross-Functional Leadership

Project Manager

Sep 2018Oct 2019 · 1 yr 1 mo · Hybrid

  • Owned end-to-end delivery of web and mobile software projects, aligning scope, timelines, and client objectives within structured Agile execution frameworks.
  • Key responsibilities:
  • Coordinated Engineering, QA, and Commercial teams to maintain milestone visibility and ensure on-time software releases
  • Facilitated Scrum ceremonies including daily standups, sprint planning, and retrospectives within 2-week sprint cycles to maintain delivery cadence and team alignment
  • Managed scope control, backlog priorities, acceptance criteria, and release readiness validation across project deliverables
  • Identified delivery risks and implemented workflow improvements to reduce rework and improve execution efficiency
  • Performed high-level functional and end-to-end validation prior to production deployment to ensure release stability
  • This role strengthened my experience in Agile delivery coordination, Scrum execution practices, and cross-functional team collaboration within fast-paced client environments.
ScrumAgile Project ManagementProject ManagementRelease ManagementRisk MitigationTeam Leadership

Yin yang solutions

Founder & Software Consultant

Sep 2019Present · 6 yrs 8 mos · Mexicali, Baja California, Mexico · Hybrid

  • Founder of a boutique software consulting initiative supporting small and mid-sized businesses through cloud-based POS systems, mobile inventory applications, and billing automation platforms. Currently supporting 3 active clients with live production systems.
  • Key responsibilities:
  • Led end-to-end solution delivery across multiple client projects, from requirements gathering and system design to deployment and post-launch support
  • Coordinated freelance developers and technical contributors to deliver cloud-based point-of-sale platforms and mobile inventory management applications
  • Designed scalable workflows for billing automation, operational reporting, and inventory tracking across client environments
  • Provided ongoing technical support, system optimization, and production issue resolution for live SaaS and cloud-based systems
  • Acted as primary business and technical advisor for client stakeholders, aligning operational needs with practical software solutions
  • This role strengthened my ability to operate in lean environments, manage full lifecycle delivery ownership, and balance technical execution with measurable business outcomes.
Solution DeliveryStakeholder ManagementRequirements GatheringSaaS SolutionsTechnical LeadershipClient Advisory

Gameloft

6 roles

Deployment Manager - Android & Windows

Jan 2015Sep 2018 · 3 yrs 8 mos · Mexico · On-site

  • Led global multi-platform release programs across Android, and Windows for premium and freemium mobile titles within highly coordinated international production environments, supporting large-scale launches and LiveOps programs across distributed development teams.
  • Key contributions:
  • Coordinated 10+ international teams (~50 developers) across Engineering, QA, and Production, maintaining delivery alignment and global release readiness
  • Facilitated cross-team collaboration and dependency management to ensure synchronized launch execution across multiple platforms
  • Delivered 100% on-time certification submissions, enabling global rollouts reaching full deployment within the first 24 hours of launch
  • Strengthened early validation and defect triage workflows, reducing certification-stage risk and improving production stability
  • Managed LiveOps deployments, in-game events, and monetization releases, supporting ongoing live service operations
  • Oversaw staged production releases (10% → 100%), mitigating launch risk while maintaining delivery cadence across global markets
  • Shipped titles:
  • Modern Combat Versus
  • Dungeon Hunter 5
  • This role strengthened my experience in Agile delivery coordination, cross-team alignment, and global release governance within large-scale mobile game production environments.
Release ManagementGlobal Software DeliveryGlobal Cross-Functional Team LeadershipLiveOpsMobile ApplicationsAgile Methodologies

Deployment Manager - Android

Promoted

Jan 2013Jan 2015 · 2 yrs · Mexico · On-site

  • Led Android release programs for major licensed and franchise titles across global markets, coordinating high-visibility mobile launches under strict platform certification and partner requirements.
  • Key contributions:
  • Coordinated cross-functional teams across Engineering, QA, Production, and external licensors (Marvel, Illumination/Universal) to maintain release alignment and meet certification deadlines
  • Supported global launch preparation for multiple titles, aligning development, QA validation, and platform certification processes
  • Ensured on-time delivery of licensed mobile titles across international markets while managing parallel production cycles
  • Maintained structured release governance and delivery tracking across multiple Android launches and LiveOps updates
  • Shipped titles:
  • Modern Combat 5: Blackout
  • Spider-Man Unlimited
  • Minion Rush
  • Asphalt 8: Airborne
  • This role strengthened my experience coordinating global mobile game launches, cross-team delivery alignment, and platform certification processes within large-scale production environments.
Release ManagementAndroidProduct LaunchCross-Functional Team LeadershipMobile Games

Project Coordinator - Android Production

Aug 2011Jan 2013 · 1 yr 5 mos · Mexico · On-site

  • Coordinated Android production and regional carrier releases across the US, Canada, and Latin America, ensuring device compatibility, certification compliance, and structured regional deployments.
  • Key contributions:
  • Managed regional deployment schedules and carrier validation requirements across multiple mobile titles
  • Aligned Development, QA, and Business teams across distributed production environments to maintain release readiness
  • Supported Google Play submissions and carrier distribution processes across international markets
  • Reduced release risk through structured build validation and deployment governance practices
  • Shipped titles:
  • Asphalt 7: Heat (2012)
  • My Little Pony: Magic Princess (2012)
  • Ice Age Village (2012)
  • Asphalt 6: Adrenaline (2011)
  • This role expanded my exposure to large-scale mobile franchise launches and strengthened my experience in carrier compliance, mobile platform distribution, and cross-team production coordination.
Release CoordinationMobile PlatformsBuild ValidationProduction CoordinationCross-Functional Team Collaboration

Content Distribution Assistant Manager

Promoted

Dec 2008Aug 2011 · 2 yrs 8 mos · Mexico · On-site

  • Led regional mobile release and LiveOps deployments across North America, coordinating store submissions, certification cycles, and staged rollout strategies.
  • Key contributions:
  • Managed App Store and Google Play submission processes, certification cycles, and Go/No-Go release decisions
  • Controlled staged rollouts (10% → 100%) and halted deployments when production risks were identified
  • Acted as escalation point between QA, Development, and external operators to resolve release-blocking issues
  • Strengthened release governance and workflow consistency across mobile distribution processes
  • This role established my foundation in mobile release operations, deployment risk management, and LiveOps execution across regional markets.
Release ManagementLiveOpsRisk ManagementMobile Content DistributionDeployment Strategy

Content Distribution Specialist

Promoted

Aug 2007Dec 2008 · 1 yr 4 mos · Mexico · On-site

  • Coordinated final build delivery across North American operators, ensuring packaging accuracy, platform compliance, and release readiness prior to distribution.
  • Key contributions:
  • Performed pre-release validation and certification readiness checks for mobile game builds
  • Managed App Store and carrier submission processes across regional distribution channels
  • Monitored staged rollouts and coordinated resolution of release-blocking issues
  • Prepared technical packaging documentation for operator distribution and deployment
  • This role introduced me to mobile release operations, platform certification processes, and large-scale distribution coordination.
Software TestingQuality AssuranceRegression TestingDefect TrackingTest Cases

Senior QA Tester

May 2006Aug 2007 · 1 yr 3 mos · Mexico · On-site

  • Designed and executed structured manual test plans across multiple mobile titles, contributing to early-stage validation and release stability in high-production environments.
  • Key contributions:
  • Participated in the QA lifecycle of Gangstar: West Coast Hustle (2008), supporting validation efforts during early development phases prior to release
  • Performed compatibility, regression, and end-to-end testing across multiple devices and mobile operating system environments
  • Identified critical defects early in the development lifecycle, improving build stability prior to production milestones
  • Collaborated closely with developers to prioritize fixes and improve release quality
  • Contributed to QA validation improvements and structured testing workflows
  • This role established the foundation for my later progression into release management, delivery coordination, and cross-functional program leadership.

Education

Instituto Tecnologico de Mexicali

Electronics Engineering — Telecommunications Engineering

Jan 2000Jan 2006

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