Jun 2022 – Sep 2024 · 2 yrs 3 mos

• Operating as a partnerships & operations lead for Accenture's Enterprise Sustainability Programme.
• Appointed by Enterprise Singapore, the programme aims to help businesses kickstart their sustainability journey.

Aug 2021 – May 2022 · 9 mos

• Serve as a business analyst in an Azure cloud migration project migrating from legacy single DB to a distributed database architecture
• Responsible for migration ETL requirement gathering, design gap identification, and timely delivery of system implementation and bug fixes
• Lead requirement discovery sessions through analysis of As-Is application process data and To-Be application processes
• Ensure UAT functional and technical objectives are met through preparation and supervision of user acceptance testing
• Reduced migration scope change volatility through analysis of the impact of requirement changes and proposed improved solutions to address unmet business needs
• Improved collaboration with product owners, users and application team through the timely updates and timeline management by ensuring the team is working to meet deadlines throughout the entire process.
• Reduced design gaps and bugs through identification of edge scenarios, rigorous testing and management of risks before, during and after implementation
• Software Used: AzDo, Microsoft SQL Server
• Industry: Tech Consulting, Cloud Migration

Jan 2021 – May 2021 · 4 mos

• The aim of the Business Development and Partnership teams is to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan.
• Collaborated with marketing solutions team to test seller key performance analytics features on Shopee brand portal to ensure satisfactory system functionality
• Conducted exploratory data analysis using SQL on various categories of seller performance data to identify trends, market white spaces and growth opportunities for Chinese brands in SEA
• Prepared performance overview and campaign proposals for C-level executives and potential clients to develop targeted products and campaign strategies to drive growth in local markets
• Focus: Performance Tracking, Data Analysis, Content Visualisation
• Software Used: LumosSQL, GSuite
• Industry: E-Commerce, Chinese Brands in SEA Market

May 2020 – Jan 2021 · 8 mos

• Ensure ShopeePay and AirPay features (across iOS, Android apps, websites and back-end systems) are shipped against tight deadlines and exacting standards
• Collaborated closely with product management and software engineering team to reduce delays, resolve bugs, and achieved alignment on priorities of projects which boosted the total number of feature releases by 5%
• Applied Scrum methodology and managed sprints with software engineers through Software Development Life Cycle process to timely deliver 23 microservices for ShopeePay and AirPay wallet
• Focus: Airpay Wallet, ShopeePay
• Software Used: Jira, Confluence, GSuite, MatterMost
• Industry: E-commerce, E-payment

Aug 2020 – May 2021 · 9 mos · Singapore

• NAV is a community network created by NUS students and alumni that seeks to strengthen the NUS (National University of Singapore) and Southeast Asia startup community -- by fostering relationships and support amongst students, entrepreneurs and investors.
• Incubate early-stage startups with the help of mentors and investors
• Startups, venture capital

May 2020 – Jan 2021 · 8 mos · Singapore

Dec 2019 – Jan 2020 · 1 mo

• Project Management, Process Automation
• Industry: Oil & Energy , Offshore & Marine Infrastructure

Aug 2019 – May 2020 · 9 mos · Singapore

• Optimization, Linear Programming, IT solution delivery
• Industry: Maritime

Jun 2018 – Aug 2018 · 2 mos

• Data Collection, Operations
• Industry: Healthcare

Jan 2016 – Nov 2016 · 10 mos · 36 School of Combat Engineer

• Team Management, Conflict Resolution
• National Service
• ◆ Awards:
• Sword of Merit (2015)
• Best Cadet Trainee (2015)
• ◆ Courses:
• 104th Company Tactic Course
• Coaching and Facilitation Course