Jun 2019 – Feb 2020 · 8 mos · Summer Vacation with the Kids!

• I am looking for a small company with a fantastic idea -- or I may just start my own --- taking some time off this summer with my kids, but if you have something super interesting, feel free to contact me.
• Happy Summer!!

Mar 2016 – Jun 2019 · 3 yrs 3 mos

Sep 2010 – Jun 2019 · 8 yrs 9 mos · Austin, Texas

• As Senior Vice President of Industry Solutions at Ethoca, I joined the company pre-revenue and helped transform it into a recognized industry leader. I developed and executed the marketing plans that launched our flagship products and built the visibility that positioned Ethoca as a trusted name in fraud and payments collaboration.
• I established our sales process and metrics through Salesforce, served as Acting Head of Sales during a critical growth phase, and later assisted in hiring the new VP of Sales. I also stepped in as Acting Head of Customer Service, building the customer service team from the ground up and creating scalable processes to ensure a seamless client experience.
• As a key driver in the launch and success of Ethoca Alerts, I helped grow the business from zero to $50M+ in revenue. I also invented, designed, and led the launch of Ethoca Eliminator, our second major product innovation.
• An industry subject matter expert, frequent speaker, and award winner, I’m passionate about bridging technology, strategy, and collaboration to deliver solutions that create real value for merchants, issuers, and consumers.
• The company’s growth and innovation during this period ultimately led to its acquisition by Mastercard, marking a successful outcome for our team.

May 2006 – Jun 2010 · 4 yrs 1 mo

• As one of the earliest employees at Debix (employee #6), I joined pre-product and pre-revenue and helped shape the company from the ground up into a trusted leader in identity protection.
• I built strategic partnerships with major industry players including TransUnion, Equifax, Experian, AIG, and Affinion Group, and led the creation and go-to-market strategy for Data Breach Response and Data Breach Preparation solutions — both of which were successfully sold and scaled.
• Within two years, my efforts in marketing, sales, and partnerships generated $6M in annual revenue. I hired and trained a high-performing sales team, established a world-class customer support organization, and architected a rapidly scaling call center operation using Salesforce.com and third-party call center integrations to deliver exceptional customer experiences.
• I also launched and trained the OnCall Investigations Team, a group of specialists dedicated to restoring consumer identities and helping law enforcement catch fraud suspects.
• As a recognized thought leader, I authored articles, led webinars and presentations, and wrote a monthly newsletter reaching over 350,000 subscribers, while keeping press and industry analysts informed on Debix’s progress and innovations.
• The company’s growth and innovation during this period ultimately led to its acquisition by Experian, marking a successful outcome for our team.

Jan 2006 – Present · 20 yrs 4 mos

Jan 2005 – Jan 2006 · 1 yr

• eFunds acquired ClearCommerce, I stayed to ensure the transition went well.

Jan 1999 – Dec 2009 · 10 yrs 11 mos

• Created, Built and Managed the Organization, everything from taking out the trash to fund-raising and bringing on strategic sponsors such as Visa and MasterCard as well as vendors and key merchants.
• Asked by American Express to become Chairman of this organization in 2002-2006.
• Represented ClearCommerce, one of the founding companies of this organization.
• Led programs to educate merchants and reduce crime on Internet.
• Established partnerships with FBI.
• Grew membership from 2,000 to 3,400 members in 4 months.
• Contributed to group’s impressive growth with membership of 7,500 and over $1 million in annual revenues as of 2004, achieving position as largest organization in U.S. for fraud and payments for ‘Card Not Present’ merchant environment.

Jun 1995 – Apr 2006 · 10 yrs 10 mos

• Vice President of Emerging Technologies and Co-Founder (9/1997 – 4/2006)
• Set long-term corporate strategy; defined corporate vision and factors that will produce change in market place
• and determine how our products will fit with minimal amount of changes.
• Focused on current topics, such as fraud prevention and its impact to ClearCommerce.
• Updated members of Press and Analysts on ClearCommerce.
• Positioned myself as industry expert; routinely receive calls from tier 1 press (i.e., Business Week and Wall
• Street Journal) to help them with their articles and provide quotes for news pieces.
• Conceived, planned, developed and launched wireless payment product within 3 months.
• Led research and development of digital authentication, including technologies such as PKI and biometrics.
• Oversaw all legal work relating to patents, opinion letters and trademarks.
• Guided and played active role in sales cycles.
• Contributed to signing of key clients, including: Best Buy, Sony, PETsMART, Apple Computers, and partners
• such as FBI, Visa, MasterCard, Chase Merchant Services and First Data.
• Created and managed partnership with Microsoft for 2 years.
• Created m-commerce space in U.S.
• Continuously identified new emerging technologies and products required for core solution, such as: Verified
• by Visa and MasterCard SecureCode.
• President and Founder (6/1995 – 9/1997)
• Wrote initial version of online payment and fraud technology.
• Recruited and contracted with majority of early customers, enabling ClearCommerce to attain profitability
• with 250 clients before seeking investors.
• Directed operations, including: Sales, Development, MIS, Professional Services, and Customer Service.
• Helped draft business plan and investor presentations and assisted in fund raising.
• The company’s growth and innovation during this period ultimately led to its acquisition by FIS, (formerly eFunds) marking a successful outcome for our team.

May 1989 – Oct 1995 · 6 yrs 5 mos

• · Managed IT activities of IBM Austin site, with staff of 20.
• · Established AIX support and IT organization within IBM.
• · Managed teams for server farm, all AIX operations and AIX helpdesk.
• · Leveraged CERN project (the Web before it was the Web) to communicate to Austin site.
• · Developed and managed content of IBM Austin Intranet site; helped create 1st www.ibm.com site.