Oct 2023 – Present · 2 yrs 6 mos

• LEAP is a private exclusive network for members of the #LeapAcademy Program: executive leaders, entrepreneurs, and high achievers from around the world who inspire and drive growth and impact on themselves, their work and their communities.

Feb 2022 – Jul 2023 · 1 yr 5 mos · Plantation, Florida, United States · Hybrid

• Built and led Chewy Health’s PracticeHub startup business, responsible for strategy, product vision, digital marketing, sales, operations, and P&L. Grew the business 1900% over six consecutive quarters through strategic partnerships with 1350+ veterinarian practices.

Nov 2020 – Jan 2022 · 1 yr 2 mos

• Directed Amazon's Subscription & Discovery business, overseeing cross-functional teams to transform online product discovery. Exceeded goals and achieved 100%+ YoY revenue growth.

Jun 2020 – Nov 2020 · 5 mos

• Led and empowered a team of 2500+ professionals responsible for delivering world-class account services to Amazon’s premier vendors and third-party selling partners. Doubled program size and increased satisfaction from 47% to 86%.

Oct 2018 – Jun 2020 · 1 yr 8 mos

• Exceeded revenue targets for eight consecutive quarters, expanded fashion offerings, and launched successful Pop-up stores nationwide.

Jun 2017 – Oct 2018 · 1 yr 4 mos

• Led global team, driving >80% of new product launches and >60% of total revenue through partnerships.

May 2014 – Jun 2017 · 3 yrs 1 mo · Redmond, WA · On-site

• Oversaw $13B annual revenue from Microsoft's top managed partners, leading a global sales force of 10K+ sellers.

Jan 2008 – May 2014 · 6 yrs 4 mos · Redmond, WA · On-site

• Owned services delivery and P&L for Microsoft Cloud Services business and led global Online Services strategy for Microsoft’s 500k+ global partners.

Mar 2003 – Present · 23 yrs 1 mo · Bainbridge Island, WA · Remote

• At Operations Strategy Consulting, we bring more than 20 years of experience to the forefront of business innovation and strategic excellence, with a special emphasis on strategy, partnerships, sales, go-to-market strategies, and trusted AI. Our consultancy is dedicated to assisting executives, boards, nonprofits, and governments in harnessing the transformative power of artificial intelligence, guiding them through the intricacies of AI integration, ethics, and operational optimization.
• We understand that data, product strategy, and trusted AI are not merely about technology deployment; they are about creating a sustainable ecosystem where AI technologies enhance business profitability, and ethical standards coexist with cutting-edge innovation. Our services are meticulously designed to provide strategic direction, ensuring that AI initiatives are perfectly aligned with business goals, regulatory requirements, and ethical considerations.
• Our approach is comprehensive, focusing on the development and enablement of trusted AI frameworks that foster responsible AI use, mitigate risks, and maximize benefits. We work closely with select clients to transform AI strategies into actionable plans, driving transformation and ensuring that AI initiatives contribute positively to both business outcomes and societal impact.
• With Operations Strategy Consulting, empower your organization to lead in the AI-driven landscape. We will help you leverage your product and partnerships to accelerate your go to market with AI. Allow us to guide you in establishing robust AI governance that secures a competitive edge, operational excellence, and a future-proof business model.

Mar 2003 – Jan 2008 · 4 yrs 10 mos · Cupertino, California, United States · On-site

• Led Global Partner Programs and mergers and acquisitions. Exceeded partner revenue attainment for 5 consecutive years.

Mar 2001 – Mar 2003 · 2 yrs · San Mateo, California, United States · On-site

• Principal Consultant and Lead Architect within the Global Competency Center responsible for providing Professional Services to the Siebel Worldwide Telecommunications Community with responsibility for Client Engagement and project implementation at strategic clients.

Feb 2000 – Mar 2001 · 1 yr 1 mo · Redmond, Washington, United States · On-site

• Designed, built and brought to market Engineering, architecture and IT Operations solutions.

Jun 1999 – Feb 2000 · 8 mos · Seattle, Washington, United States · On-site

• Advised Fortune 500 clients on strategic growth and business transformation initiatives and technology solutions with a focus on market analysis, offerings and product development, customer acquisition and retention strategies and operations management.