Prabhat Verma — Operations Associate
With extensive experience in customer support, I have honed my skills at both Amazon and AngelOne. At Amazon, I managed a diverse range of customer inquiries, resolving issues with efficiency and empathy while maintaining high satisfaction scores. My role involved leveraging data to identify trends and improve service processes. At AngelOne, I further refined my expertise by handling complex client concerns and providing tailored solutions in a fast-paced financial services environment. My focus was on delivering exceptional service, ensuring client retention, and contributing to overall team success. Passionate about enhancing customer experiences, I excel in problem-solving and communication, and am committed to driving positive outcomes in every interaction.
Stackforce AI infers this person is a Customer Support Specialist in the Fintech sector.
Location: Noida, Uttar Pradesh, India
Experience: 2 yrs 7 mos
Skills
- Customer Support
- Analytical Skills
Career Highlights
- Proven track record in customer support excellence.
- Expertise in resolving complex client issues.
- Strong analytical skills driving service improvements.
Work Experience
AngelOne Broking/Stock Trading
Trading Support Specialist (2 yrs 1 mo)
Amazon
Customer Service Associate (6 mos)
Education
Bachelor of Pharmacy - BPharm at GOEL INSTITUTE OF PHARMACY AND SCIENCES, LUCKNOW