Feb 2026 – Present · 3 mos

May 2022 – Present · 4 yrs

• Conduct thorough investigations stemming from diverse sources, including systemic monitoring tools, manual referrals, law enforcement inquiries, and internal Financial Intelligence Unit (FIU) alerts.
• Perform in-depth client and entity research using internal databases and open-source intelligence to assess activity for potential anomalies and support regulatory reporting decisions.
• Apply advanced knowledge of Anti-Money Laundering (AML) typologies to analyze transaction data and identify patterns indicative of suspicious or unusual activity.
• Prepare and submit Suspicious Activity Reports (SARs) in accordance with regulatory requirements and within timelines established by FinCEN and internal compliance protocols.

Jan 2018 – May 2022 · 4 yrs 4 mos

• Focused on financial branch operations, regulations, compliance, leadership, training, and customer service with the ability to multi task while maintaining accuracy and attention to detail.
• Assisted the San Antonio West Market (17 branches) in compliance and branch operations by conducting mock audits in order to successfully pass annual Branch Reviews.
• Remained in communication with San Antonio Branch Managers and leadership teams in order to assist with accurately following policy and procedures.
• Led and worked alongside associate bankers at my home branch and helped take care of clients to ensure we met their banking needs.
• Trained associate bakers to ensure they had the knowledge to accurately assist clients with their banking needs.
• Mentored Lead Associate Of Operations-Manager On Duty Trainees and offered support and availability as needed.

Aug 2016 – Jan 2018 · 1 yr 5 mos