Arjun Kumar

Operations Associate

Gurugram, Haryana, India6 yrs 3 mos experience

Key Highlights

  • Experienced manager with strong team-building skills
  • Proficient in negotiation and financial administration
  • Recognized with multiple awards for outstanding performance
Stackforce AI infers this person is a Technical Support Engineer specializing in renewable energy solutions.

Contact

LinkedIn

Skills

Core Skills

Technical SupportProblem SolvingTeam Management

Other Skills

L2Micro invertersPV SystemWorkdayExcelPythonVisual Basic for Applications (VBA)Business PlanningFinancial AdministrationOperations OversightBusiness DevelopmentAnalyzing Business ProjectionsStaffing RequirementsEmployee EngagementTraining

About

Experienced and encouraging manager with a knack for team building and problem-solving. Proficient in negotiation, financial administration, and business planning, with a strong focus on operations oversight and business development. Skilled in analyzing business projections and staffing requirements to drive company success. Adept at managing staff and fostering employee engagement through training and morale-building initiatives. Fluent in English (C2) and German, with a Bachelor's degree in Mechanical Engineering from Shree Guru Gobind Singh Tricentenary (SGT) University. Certified in German language (C1), Lean, Generative AI, Python programming, Excel VBA/Advanced/Power BI. Recognized with awards including the Rising Star Award at Concentrix and Spot Award at Genpact.

Experience

6 yrs 3 mos
Total Experience
2 yrs 8 mos
Average Tenure
10 mos
Current Experience

Enphase energy

Engineer - Technical Support (German)

Jul 2025 – Present · 10 mos

  • Provide L2 technical support for German customers using Enlighten and Salesforce platforms.
  • Troubleshoot microinverters and PV systems; manage grid profile issues and performance analysis.
  • Raise RMAs, interpret fault codes (Fehler 100/105), and coordinate replacements.
  • Communicate effectively in German and English via phone, chat, and email.
  • Utilize tools like Workday, Excel, and Python for case tracking and reporting.
L2Technical SupportMicro invertersPV SystemWorkdayExcel+2

Genpact

Management Trainee (German)

Oct 2022 – Jul 2025 · 2 yrs 9 mos · Gurugram, Haryana, India

Team ManagementVisual Basic for Applications (VBA)

Concentrix

German language expert

Feb 2020 – Oct 2022 · 2 yrs 8 mos · Gurgaon, India

Education

SGT Institute of Engineering & Technology

Bachrlor of technology B- tech — Mechanical Engineering

Jan 2015 – Jan 2019

Goethe Institut Indien

German

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