Gunjesh kumar — Co-Founder

Gunjesh is a seasoned project manager in the customer success domain with a proven track record in the dynamic realm of B2B SaaS. With a focused portfolio of 15+ key accounts, he has played an instrumental role in $7M+ to the company's annual recurring revenue (ARR) through strategic customer engagement and retention initiatives. As a Senior Associate at PwC US Advisory in Management Consulting-Operations domain, he also has 4+ years of experience in Management Consulting, Project Controls, Technology Solution Implementation, Cost & Change Management and Governance Design with a proven track record of client obsession, strong bias for action and analytical problem-solving. He has experience working in Pharma, Life Sciences and Power & utility industries with competencies focused on sourcing and capital expenditure projects. Gunjesh obtained his MBA from IIM Bangalore with specific interests in Consulting & Strategy domain. During his MBA, he interned with IBM Consulting and devised mathematical models for an OEM client to assign a driving score at the end of a trip in a connected car. Prior to joining PwC, he has 2 years of full-time experience in the domains of Quality Assurance, Auditing, Vendor Management, Supply Chain Management and New Product Development. At Maruti Suzuki India Limited, he worked as an assistant manager in the Quality Assurance vertical performing vehicle audits to identify and rectify defects in vehicles and vendor components. He also holds a Bachelor's Degree in Mechanical Engineering from NIT Allahabad. Skill Sets: SaaS Implementation, Customer Success, Program and Portfolio Management, Cost and Schedule Management, Risk and Contingency Management, System Implementation, SDLC, Cost Estimation & Forecasting, Governance Design, Sourcing, Capital Expenditure, Supply Chain Management, Quality Assurance, Business Strategy, Data Analysis & Visualization, Excel, Tableau, Power Apps, PMP, Jira.

Stackforce AI infers this person is a SaaS-focused project manager with extensive experience in customer success and operational excellence.

Location: Bengaluru, Karnataka, India

Experience: 7 yrs 8 mos

Skills

Customer Success
Project Management
Cost Management
System Implementations
Quality Management

Career Highlights

Led initiatives contributing $7M+ to ARR.
Developed cost models for $9B programs.
Managed 15+ key accounts in SaaS.

Work Experience

Zime

Customer Success Lead - Founding Team (3 mos)

AiDASH

Senior Manager - Customer Success (10 mos)

Project Manager - Customer Success (1 yr 10 mos)

PwC Acceleration Centers

Senior Associate (1 yr)

Experienced Associate (1 yr 11 mos)

IBM Consulting

Summer Intern (1 mo)

Maruti Suzuki India Limited

Assistant Manager (11 mos)

Graduate Engineering Trainee (1 yr)

Bajaj Auto Ltd

Intern (2 mos)

Steel Authority of India Limited

Vocational Training (2 mos)

Education

Master of Business Administration - MBA at Indian Institute of Management Bangalore

Business Studies at University of Vaasa

Bachelor of Technology (B.Tech.) at Motilal Nehru National Institute Of Technology

Higher Secondary Certificate at D.A.V Public School

Secondary School Certificate at Blue Bells Academy

Gunjesh kumar

Co-Founder

Bengaluru, Karnataka, India7 yrs 8 mos experience

Key Highlights

Led initiatives contributing $7M+ to ARR.
Developed cost models for $9B programs.
Managed 15+ key accounts in SaaS.

Stackforce AI infers this person is a SaaS-focused project manager with extensive experience in customer success and operational excellence.

Contact

Skills

Core Skills

Customer SuccessProject ManagementCost ManagementSystem ImplementationsQuality Management

Other Skills

Change ManagementData AnalyticsPortfolio ManagementProgram ManagementProduct ManagementBusiness StrategyAnalytical SkillsScheduling ManagementStrategy ImplementationCost ReportingStrategyForecastingProject GovernanceStrategic SourcingLead Time Reduction

About

Experience

7 yrs 8 mos

Total Experience

2 yrs 6 mos

Average Tenure

3 mos

Current Experience

Zime

Customer Success Lead - Founding Team

Jan 2026 – Present · 3 mos · Gurugram, Haryana, India · Hybrid

Aidash

2 roles

Senior Manager - Customer Success

Apr 2025 – Feb 2026 · 10 mos · Gurugram, Haryana, India · Hybrid

Project Manager - Customer Success

Jun 2023 – Apr 2025 · 1 yr 10 mos · Gurugram, Haryana, India · Hybrid

As a project Manager, Gunjesh is responsible for handling 15+ SaaS customers contributing to an ARR of $7M and ensuring end to end delivery of SaaS solution. He currently manages a team of 10+ subordinates and oversees analytics and project management domains.
Apart from the delivery of the SaaS solution, Gunjesh is also handling the program management role where his responsiblity ranges from cross team alignment of project priorities, scaling up the project management and analytics team and ensuring accurate resource utilisation across multiple projects

Project ManagementChange ManagementCustomer SuccessData AnalyticsPortfolio ManagementProgram Management+3

Pwc acceleration centers

2 roles

Senior Associate

Jun 2022 – Jun 2023 · 1 yr · Bengaluru, Karnataka, India

Client: Leading Electric Utility company in the US ($9.0Bn)
Developed 10+ templates, cost models & 5+ tableau dashboards
for regulatory cost reporting, managing cost variances & spotting
trends for $9B program, 12+ projects spanning 40+ years
Formalized the change management processes and developed
change tracker to tie cost variances
Assessed schedule health for 200+ activities – Identified 10+ key
project milestones & developed templates for schedule tracking
& schedule-cost alignment
Created risk registers to track & forecast project & program-wide
risks – developed QRA models to calculate contingency
Developed a suit of power apps to automate data flow, interim
data processing & visualization in real-time to spot key trends
Proposals and Firm Reinvests
Led a team of 7 to implement a new project quality framework for 500+ projects across 7
competencies – developed training documents & progress tracker to achieve a stable state
Developed & conducted cost & schedule management & tableau training sessions and created
resource repository as part of the capability build initiative
2 out of 7 proposals resulted in the new business of $2M+ for PwC

Analytical SkillsCost ManagementChange ManagementScheduling ManagementStrategy ImplementationCost Reporting+4

Experienced Associate

Jul 2020 – Jun 2022 · 1 yr 11 mos · Bengaluru, Karnataka, India

Client: Leading Electric Utility company in the US ($9.0Bn)
Performed current system gap assessment to identify 160+ key
business requirements used for the RFPs from 5+ technology
solution providers - developed vendor evaluation methodology
Acted as the system integrator in the design planning, system
build & UAT, data migration and training phases for the
development of 20+ business processes
Identified project governance & control issues - developed PMP &
project controls guidelines & job aids for the new governance structure
Client: Leading global CDMO (US$1.6 billion)
Performed statistical analysis for 500+ SKUs to determine
optimal lead time & SKUs with the need for lead time revision
Developed a Batch Readiness tracker to track raw material
sourcing status across the supply chain, QC, Tech Ops & QA phases

Analytical SkillsProject ManagementSystem ImplementationsProject GovernanceStrategic SourcingLead Time Reduction

Ibm consulting

Summer Intern

Apr 2019 – May 2019 · 1 mo · Gurugram, Haryana, India

Developed 3 PCA mathematical models for assigning a driving score to a trip based on the driving behaviour.
Critically examined & ideated monetizable 4+ use cases for the data collected in a connected car ecosystem.
Performed critical path analysis for the project and calculated project duration and slacks for 20+ project activities.

Maruti suzuki india limited

2 roles

Assistant Manager

Jul 2017 – Jun 2018 · 11 mos · Gurugram, Haryana, India

Awarded Best Performer for increasing revenue by INR 800Cr+ by advancing launch of Dzire by 1 month.
Spearheaded a team of 10+, curbed recall expense of INR 5Cr+, prevented delivery of 10k+ defective Ciaz.
Led a team of 5, optimized inventory cost by INR 15L+ by increasing inventory utilisation by 7% using JIT.
Enhanced profit by INR 40L+/yr by economizing design & subsequently implementing in 5L+ Baleno.
Saved INR 4.5L+/yr, increased manpower utilization by 12%, consolidated processes by time study.
Expanded production by 1.3L+ Veh./yr by stabilizing new assembly line of WagonR.

Quality Management

Graduate Engineering Trainee

Jul 2016 – Jul 2017 · 1 yr · Gurugram, Haryana, India

Optimized operation expense by INR 10L+ by increasing the light intensity of the audit lab by 40% through infrastructure remodelling.
Saved INR 2L+/yr by achieving 15% optimization in gear testing machine utilization through idle time study.

Bajaj auto ltd

Intern

May 2015 – Jul 2015 · 2 mos

Worked on identification of problems in Seam Welding machine used for welding of petrol Tanks and suggested methods to rectify them.

Steel authority of india limited

Vocational Training

May 2014 – Jul 2014 · 2 mos · Bokaro, Jharkhand, India

Observational Study of processes like “Sintering”, “Smelting in Blast Furnace”, “Steel Making”, “Continuous Casting”, “Slabbing”, “Hot and Cold Rolling” involved in production of Steel.