Deepak Singh Bohra

Operations Associate

Delhi, India7 yrs 6 mos experience

Highly Stable

Key Highlights

15 years of experience in operations management.
Expert in process optimization and digital transformation.
Certified Six Sigma Green Belt professional.

Stackforce AI infers this person is a seasoned Operations Manager in the US insurance industry, focusing on process optimization and digital transformation.

Contact

Skills

Core Skills

Operations ManagementProject ManagementLean Six Sigma

Other Skills

Service-Level Agreements (SLA)Billing ServicesCustomer Relationship Management (CRM)Cross-Functional Team BuildingTeam BuildingPerformance ManagementCompliance ManagementBusiness Process Outsourcing (BPO)Operations Process ImprovementGross Margin AnalysisRevenue ForecastingClaims ManagementMicrosoft PowerPointSix Sigma Green BeltLeadership

About

Experienced Operations Manager with 15 years in the US insurance industry, specializing in process optimization, risk assessment, and digital transformation. Proven ability to streamline operations, gross margins and financials, enhance compliance, and improve efficiency through data-driven strategies. Passionate about leveraging technology to drive operational excellence and customer satisfaction. My expertise spans across client management, digital operations, point automation, and transition management, with hands-on experience in identifying gaps and streamlining workflows for maximum efficiency. I am a Six Sigma Green Belt certified professional, well-versed in applying data-driven problem solving and process optimization techniques.

Experience

7 yrs 6 mos

Total Experience

7 yrs 6 mos

Average Tenure

7 yrs 6 mos

Current Experience

Exl

4 roles

Senior Operations Manager

Promoted

Oct 2025 – Present · 7 mos

Operations Manager

Promoted

Jan 2023 – Oct 2025 · 2 yrs 9 mos

Project ManagementService-Level Agreements (SLA)Operations ManagementBilling ServicesCustomer Relationship Management (CRM)Cross-Functional Team Building+7