Aamir Anjum

Associate Consultant

Bengaluru, Karnataka, India7 yrs 8 mos experience

Highly StableAI Enabled

Key Highlights

Expert in driving AI use cases and CX automation.
Proven track record in commercial strategy and onboarding.
Strong background in product operations and growth analytics.

Stackforce AI infers this person is a SaaS Solutions Consultant specializing in AI-driven customer engagement and automation.

Contact

Skills

Core Skills

Pre-sales & Solutions ConsultingAi Use Case DiscoveryCommercial StrategyGrowth AnalyticsProduct OperationsProcess ImprovementCustomer Onboarding & AdoptionSolutions Engineering

Other Skills

Process OptimizationProgram ManagementTechnical TroubleshootingPrompt EngineeringConversational AIPricing StrategyEnterprise Solution DesignRequirements GatheringWorkflow AutomationBusiness StrategyCustomer SuccessAI use caseAccount ManagementGo-to-Market StrategyStakeholder Management

About

I’m a Solutions Consultant in Pre-Sales & strategy, helping customers turn AI ideas into real-world workflows. From use-case discovery and solution design to onboarding, contracts, and adoption. I work closely with Sales, Product, and Engineering teams to define the right solution approach, build strong proposals, and drive deals forward with the right commercials and process. Over the years, I’ve worked across customer integrations, product operations, and pricing/growth analytics - which gives me a mix of technical depth and commercial thinking, especially in fast-moving customer engagement and communications use cases. If you’re building AI-powered customer engagement or automation workflows, I’m always happy to connect.

Experience

Plivo

4 roles

Solutions Consultant (Pre-Sales, AI Use Cases & CX Automation)

Promoted

Jan 2025 – Present · 1 yr 3 mos

Led AI use-case discovery for enterprise and mid-market prospects, translating business workflows into implementable solutions that supported revenue growth.
Owned end-to-end discovery and commercial strategy (proposals, pricing, contracting) and supported onboarding/adoption post-signing; contributed to 30+ enterprise deals.

Pre-Sales & Solutions ConsultingAI Use Case DiscoveryCommercial Strategy

Senior Product Analyst – Pricing & Growth Analytics

Jan 2023 – Jan 2025 · 2 yrs

Drove pricing and growth operations through process optimization and automation, improving execution speed and enabling a 70% increase in operational efficiency.
Led telecom compliance initiatives aligned with global regulations, strengthening governance and reducing spam/fraud risk exposure by 32% across messaging workflows.

Commercial StrategyGrowth AnalyticsProduct Operations

Senior Product Operations Analyst | Process & Growth

Promoted

May 2021 – Jan 2023 · 1 yr 8 mos

Led cross-functional product operations and execution planning across key initiatives, improving delivery predictability and reducing cycle time.
Implemented process redesign and automation to reduce support load by 25%

Product OperationsProgram ManagementProcess Improvement

Customer Success Engineer (Solutions & Integration)

Aug 2018 – May 2021 · 2 yrs 9 mos

Owned onboarding and API/XML integration support for customers, reducing time-to-live and improving SLA adherence.
Partnered with customers to troubleshoot complex workflows and identify expansion opportunities, supporting upsells and influencing revenue.

Technical TroubleshootingSolutions EngineeringCustomer Onboarding & Adoption