Jul 2025 – Jan 2026 · 6 mos

• Partner with organizations to leverage data effectively using data governance, business analysis, change management, and data strategy to generate revenue, reduce cost, and minimize risk.

Jul 2024 – Jun 2025 · 11 mos

Jun 2023 – Jun 2024 · 1 yr

Jun 2024 – Present · 1 yr 10 mos · Greater Minneapolis-St. Paul Area · Hybrid

• Provide strategic direction, governance, and financial oversight to ensure the organization meets its mission and objectives.

Jul 2021 – Jun 2023 · 1 yr 11 mos

• As Senior Director, Enterprise Data Governance, I lead the design and implementation of enterprise data management and governance strategy across the organization. My role is to enable data to be managed as the valuable and complicated asset that it is by ensuring it's well protected, compliant, and reaches it's full potential to enable innovation, guarantee high client satisfaction, and increase Company growth.
• My success stems from my ability to engage senior leadership, facilitate consensus, and drive decision making that I translate into actionable and successful roadmaps for increasing the value, optimal use, and protection of our data.

Jul 2021 – Feb 2023 · 1 yr 7 mos

Mar 2019 – Jul 2021 · 2 yrs 4 mos · Minneapolis, MN

• As a Director of Data Governance Operations, I develop and implement data governance solutions that align with company objectives. To drive process improvement, I identify enhancement opportunities and formulate innovative approaches to ensure adherence to published data governance standards, including accessibility, availability, protection, quality, and traceability.
• Serving as program manager, I oversee large-scale impact data governance initiatives. Over 100 legacy applications are in scope for data governance assessment and my team has established the single source of truth for 12 domains of financial advising data. Some of my accomplishments include successfully managing the assimilation of 55 systems into the data governance program with a 98% compliance rate, driving high stakeholder engagement of 90+ data users, and increasing data governance process efficiency.

Aug 2016 – Mar 2019 · 2 yrs 7 mos

• My function as a Director of Policy Implementation involved managing a multidiscipline policy implementation team of 20+ FTEs and consultants, operationalizing Enterprise Data Governance (EDG) policy, and directing process and organizational change. To drive data governance standards adherence, my team established a certification tool and process for creating an enterprise-wide inventory of authorized data sources using several existing technology assessments. I also engaged and built consensus with 100+ data governance and risk management leaders across 12 enterprise business lines, including Finance, Legal, Human Resources, Technology, and Wealth Management.
• Leveraging my industry expertise, I spearheaded high-impact enterprise data governance initiatives and developed KPIs for executive reporting and discussion at the monthly data governance council. My efforts led to establishing a high-performance team, enabling business transformation and enterprise-wide compliance, and driving informed business decision-making.

Feb 2014 – Aug 2016 · 2 yrs 6 mos

• My contributions to closing the OCC Mortgage Servicing Consent Order continued as I was promoted to Technology Implementation Manager and built and managed a team of mortgage servicing experts which conducted comprehensive root cause analysis, identified business process flaws and purchased, designed and implemented technology to close mortgage servicing gaps. After handing that team off, I developed and managed a high-caliber team of 30+ external consultants tasked with quantifying customer harm related to 15 broad mortgage servicing errors ranging from payment processing to loss mitigation and short sales. This year-long data analytics work was completed on time and contributed to U.S. Bank being the 3rd out of 12 banks to be released from the OCC Mortgage Servicing Consent Order.

Jan 2011 – Jan 2014 · 3 yrs

• In response to the federal Office of the Comptroller (OCC) issuing a Consent Order related to Mortgage Servicing issues, I was prompted to Risk Manager and I built and managed a team of 5 employees which developed audit-ready Executive Reporting to drive risk-based decision making across all areas of mortgage servicing from delinquency through liquidation. To reduce process errors and increase servicing effectiveness, my team developed a data quality program using a best-in-class engagement model to resolve data issues at the source. In 2013, the OCC amended the Consent Order and I was entrusted to develop the methodology to distribute $80 million to the 93,945 customers harmed due to bankruptcy, foreclosure and loss mitigation errors.

Nov 2007 – Dec 2010 · 3 yrs 1 mo

• My role as a Reporting Manager involved leading the development and implementation of 100+ transformation metrics and associated data definitions required in new regulatory reporting. I developed an automated reporting process that aggregated data from multiple data sources, enabling the production of consolidated metrics representing all operation centers. I also engaged and oversaw a cross-functional team to conduct business analysis and leverage results to build consensus on reporting business rules.

Mar 2002 – Oct 2007 · 5 yrs 7 mos

• During this time, I managed projects and teams responsible for database management and new report development within the Credit Administration data warehouse. I also drove the development of data definitions within data dictionaries to ensure strong, consistent, and effective business requirements.

Oct 1998 – Sep 2002 · 3 yrs 11 mos

• As a financial analyst, I created Profit and Loss statements for retail branches and consolidated results for regional managers. I analyzed and reported variances between actual expenses and forecast and plan. I managed the consolidated forecast.

Apr 1994 – Oct 1998 · 4 yrs 6 mos · Minnetonka, Minnesota, United States

• My function as Credit Risk Analyst involved using SPSS to build datasets of marketing, sales and financial data. I built models to assess marketing campaigns, measure sales growth and forecast revenue and losses. Analysis results were used to establish and optimize credit policy.