Akash Vartak

Program Manager

Mumbai, Maharashtra, India25 yrs 6 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Over 25 years of expertise in Microsoft technologies.
Proven track record in managing complex IT projects.
Strong leadership skills with a focus on client satisfaction.

Stackforce AI infers this person is a seasoned IT professional specializing in SaaS and enterprise solutions.

Contact

Skills

Core Skills

Data StrategyClient Account ManagementData GovernanceIt ManagementStrategic PlanningProject ManagementBusiness TransformationService Delivery ManagementBusiness AnalysisOperations Management

Other Skills

Data ArchitectureStakeholder ManagementClient Relationship ManagementCloud PlatformsIT StrategyBudget ManagementVendor ManagementCybersecurityTechnical Service DeliverySAP MDMMaster Data ManagementAmazon Web Services (AWS)Business Intelligence (BI)Artificial Intelligence (AI)Machine Learning

About

Result-driven professional with over 25 years of experience with an expertise in Microsoft technologies. - Domain expertise in Banking, HR, and Production & Manufacturing and fluent in debugging, support and problem resolution. - Strong abilities in below areas: o Operations management o Delivery Management o Client Account Management o Capacity Management o Manpower Management o Smart Staffing o Process Building / Stabilization / Evolution - Co-coordinating with the client on process related issues and updates. - Identifying, recommending and implementing ways to increase the quality of operating teams, with productivity as a bonding CTQ. - Domain expertise on HR Outsourcing eContent Management, Taxonomy, Portal Management, Compliance Verification, iPad Launchpad Development, Website Development on different CMS platforms. - Over all 5 years of experience in Analysis, Design, Development and Implementation of various stand-alone, intranet, client-server and web based applications. - Talented and accomplished Information Technology specialist with progressive experience in implementing and administering SharePoint based solutions in single/multi server environment. - Strong experience in working with foreign clients. - Ability to adapt to new methodologies and technologies quickly. - Strong leadership and teamwork skills, and able to use them effectively with sound technical knowledge to work in fast-paced, dynamic group environments.

Experience

25 yrs 6 mos

Total Experience

3 yrs 9 mos

Average Tenure

Current Experience

Atqor

Program Manager

Jul 2025 – Feb 2026 · 7 mos · Mumbai, Maharashtra, India

Collaborate with stakeholders to clearly define project goals, scope, and expected outcomes.
Create a comprehensive plan outlining the steps, timelines, and resources needed for successful implementation of software projects.
Support to develop and manage the enterprise-wide data strategy
Aligning it with business objectives and regulatory requirements.
Lead and mentor a team of data architects, providing guidance on data modeling, system design, and problem-solving.
Define and enforce data architecture standards, frameworks, and processes across the organization. Help in designing scalable data systems, databases, and data lakes.
Oversee the implementation of data governance policies, including data quality, security, and compliance with regulations like GDPR or CCPA.
Work with IT, business leaders, and other internal / external stakeholders to understand data needs and translate them into technical solutions.
Ensure the performance, integrity, and security of data storage and processing systems. Oversee the
integration of new and legacy systems, including cloud platforms.
Act as the primary liaison between the company and its clients, build strong, long-term relationships, and ensure client needs are met ensure healthy CSAT.
Provide clear and consistent communication, including regular updates, and create effective communication platforms for both clients and internal staff.
Work closely with internal departments such as sales, marketing, and customer success to ensure a seamless customer experience.
Pursue new business opportunities through market research, networking, and following up on leads, which may include conducting presentations or demos.
Develop strategies to improve customer satisfaction, increase retention, and identify opportunities for upselling or cross-selling products and services.

Data GovernanceData ArchitectureStakeholder ManagementClient Relationship ManagementData StrategyClient Account Management

Stulz

General Manager - IT

Jan 2024 – Jun 2025 · 1 yr 5 mos · Mumbai, Maharashtra, India · On-site

Align IT initiatives with the overall business strategy to support growth and innovation.
Define the long-term direction of the IT function and ensure it aligns with the company's objectives.
Identify opportunities to leverage technology for competitive advantage.
Manage IT budgets and forecasts: Ensure efficient allocation of resources and optimize IT spending.
Oversee the entire information technology and communications portfolio across the entire corporation
Supervise daily operations of network and server infrastructure to Ensure smooth and reliable ITinfrastructure.
Oversee the planning, execution, and delivery of ongoing IT projects.
Ensure IT systems and applications meet business needs by addressing technical issues andimplementing suitable solutions.
Manage relationships with IT vendors and service providers
Negotiate contracts, SOW and ensure quality of service.
Coordinate with third-party consultants and bridge the gap with users for any issues in ERP setup toensure business continuity
Develop and implement a comprehensive security strategy by identifying threats, vulnerabilities, andrisks, and then developing and implementing measures to mitigate them.
Lead the security team while being responsible for hiring, training, and managing securityprofessionals, ensuring they have the skills and resources to effectively protect the organization'sassets.
Understand the organization's goals and ensure that all implementations align with cybersecurityobjectives.
Design and execute long-term plans to ensure the company's infrastructure capacity remainsup-to-date and meets future needs.
Responsible for managing the IT budget and allocating resources for various projects and operationalneeds, ensuring cost-effectiveness.
Establish and enforce standards procedures for infrastructure management, configuration managementand change management.
Monitor the performance of infrastructure systems and identify areas for improvement.