Keshaw Agarwal — Operations Associate
With over 6+ years of experience in the EdTech domain, I specialize in driving large-scale digital transformation through strategic training, teacher enablement, and product adoption. My focus is on ensuring that educational technology isn't just implemented, but deeply integrated to create measurable classroom impact. Currently, as a Training Manager at Teachmint, I design and strategize training delivery for both our clients and internal teams. My role is rooted in data-driven insights; I analyze client usage patterns to identify gaps, resolve complex queries, and implement tailored solutions that bridge the divide between technology and its users. My core KPIs center on adoption training, usage increment, and delivering a seamless customer experience. Previously at Extramarks Education, I led end-to-end school onboarding and system readiness. Having worked across Sales, Business Development, and L&D, I bring a unique ownership mindset to every project, combining business objectives with a relentless focus on long-term relationship building and structured execution.
Stackforce AI infers this person is a SaaS Training and Customer Support Manager with a focus on EdTech.
Location: Bengaluru, Karnataka, India
Experience: 5 yrs 11 mos
Skills
- Training Strategy
- Customer Support
- Learning And Development
- Training
- Sales Development
Career Highlights
- Over 6 years in EdTech driving digital transformation.
- Expert in training delivery and customer experience.
- Strong analytical skills for data-driven insights.
Work Experience
Teachmint
Manager - Training & Customer Support (2 mos)
Extramarks Education India Pvt. Ltd.
Deputy Manager - Adoption & Experience (Learning and Development) (1 yr 5 mos)
Adoption and experience specialist (10 mos)
Assistant Manager - Training (2 yrs)
Sales Development and analyst (1 yr 6 mos)
Education
others(Dual Degree- B.Tech+M.Tech) at ITER bbsr
12th std at Kendirya Vidyalaya