Suranjit Patra — Operations Associate

With over 14 years of experience in Operations Management, Transition & Transformation management, and Service Delivery. I am confident in my ability to contribute effectively to your team. My domain expertise includes Managing Transition, Claims Management, HR shared Services and Client Servicing, making me well-equipped to take responsibilities associated with this role. Having started my career in customer service, I quickly progressed to role of increasing responsibility, culminating in my experience as a Team Lead for US Chat support with EDF Energy and later as an IT Helpdesk Lead for the EY (Ernst & Young) project at a global level. Over the years, I have honed my skills in driving First Call Resolution, building effective teams, ensuring adherence of SLAs, and enhancing customer satisfaction. I am excited about the opportunity to contribute my skills and experience, a company that I believe is at forefront of helping people to accelerate their careers. I am confident that my skills and experiences makes me an excellent candidate for the current role and I would welcome the opportunity to discuss how to contribute to your team’s success and organizational growth.

Stackforce AI infers this person is a seasoned Operations Manager with a focus on Service Delivery in the B2B sector.

Location: Bengaluru, Karnataka, India

Experience: 14 yrs 10 mos