May 2017 – Jan 2026 · 8 yrs 8 mos · Coimbatore Area, India

• Market Research and Cold Calling for BPO services in the US.
• Concentrated on Companies for Data Entry, IT Services, E-Publishing, Lead generation
• Regular follow - up of clients through email & phone, Handling Inbound calls.
• Creating new business for the company with provided client base.
• Exhibiting the previous projects of the company.
• Facing new challenges in acquisition part.

May 2017 – Jan 2026 · 8 yrs 8 mos · Coimbatore Area, India

Sep 2015 – Apr 2016 · 7 mos · Coimbatore, Tamil Nadu, India

• Teaching mostly children with English as foreign language.
• Lot of technology oriented and research oriented learning.
• Apart from prescribed text, learning material are also sourced from websites, library and other authentic sources.
• Teacher Assistant helps the teacher by providing in-class support, researching and preparing learning material and in photocopying, laminating, preparing inventories of books and other learning material etc.
• TA helps teachers make their teaching smooth and organized.

Oct 2014 – Apr 2015 · 6 mos · Coimbatore

• Take inbound calls from new and existing customers providing solutions to customer needs
• Handle customer chat inquiries
• Respond professionally to queries across multiple customers.
• Address any issues of conflict or complaint ITES, BPO, KPO, LPO, Customer Service, OperationsVoiceAssociate/Senior Associate -(NonTechnical)
• A passion for customer service and providing top class service
• Excellent communication skills, both verbal and written
• Ability to work under pressure
• Keen to work in a fast paced environment
• problem-solving attitude

May 2012 – Feb 2013 · 9 mos · Bangalore

• Within a brief period, the child/adult's level of proficiency in the English language is assessed. The requirement of each person is taken into consideration. Through careful observation, the method of instruction that best suits the individual is decided upon. Thenceforth, with consistent tutoring, the level and needs change and consequently the method of teaching. It is a continuous process with necessary changes along the way. People with zero knowledge of English too can pick up the language once a rapport and understanding is built between the student and the teacher.
• My responsibility is to take my students to the next higher level constantly. It will be done. Positive!