Oct 2023 – Present · 2 yrs 7 mos · Los Angeles County, CA

• Leading Human Renaissance's turnaround and performance improvement practice for PE-backed and VC-funded technology companies.
• After building and exiting an IT services firm (HyperVelocity, acquired 2023), I founded Human Renaissance to bring operator-level intervention to companies facing growth stalls, margin erosion, and execution gridlock.
• What I focus on:**
• Transaction advisory: Buy-side and sell-side due diligence for tech M&A
• Commercial turnarounds: Rebuilding broken GTM motions and sales organizations
• Operational systematization: Converting tribal knowledge into scalable processes
• Technical rescue: Unblocking stalled initiatives and post-merger integrations
• If your portfolio company is underperforming, your growth has stalled, or your transformation initiative is stuck—let's talk.

Feb 2019 – Oct 2023 · 4 yrs 8 mos

• As part of our engagement through HyperVelocity, established reputation as Disney's "impossible problems" consultant by successfully delivering projects other vendors declined, abandoned, or failed to solve—earning ongoing retainer through consistent execution under difficult conditions.
• Rescued failed vendor implementations by re-scoping unrealistic commitments, rebuilding technical foundations, and realigning stakeholder expectations to deliver functional systems from abandoned projects
• Tackled "politically impossible" integrations requiring navigation of competing business unit priorities, legacy technology constraints, and creative team workflow preferences that blocked previous attempts
• Delivered where sales-driven vendors walked away by accepting challenging projects with ambiguous requirements, entrenched stakeholder resistance, and technical complexity beyond standard implementation playbooks
• Built solutions others claimed impossible through deep Atlassian platform expertise, creative technical problem-solving, and willingness to iterate through stakeholder feedback cycles without scope creep complaints

Feb 2017 – Aug 2023 · 6 yrs 6 mos

• As part of our engagement through HyperVelocity, led comprehensive digital transformation initiatives for Air Force operations, implementing Agile methodologies, DevSecOps practices, and workflow automation across classified and unclassified systems.
• Spearheaded digital transformation initiatives for Air Force operations, enhancing efficiency through Agile methodologies and DevSecOps practices.
• Implemented custom workflow automation for classified operations, modernizing personnel management and replacing legacy systems with COTS platforms.
• Drove Agile transformation for military teams, ensuring seamless integration of development tooling and process automation in classified settings.

Aug 2014 – Jun 2023 · 8 yrs 10 mos

• Principal Consultant - Enterprise Solutions
• As part of our engagement through HyperVelocity, built and sustained 9-year strategic consulting partnership with Dell Technologies, evolving from tactical implementations to trusted advisor for enterprise transformation initiatives.
• Partnership Evolution:
• Cultivated 9-year strategic relationship spanning multiple business units and transformation initiatives
• Evolved from tactical workflow automation to enterprise architecture and change management advisory
• Engaged stakeholders across product leadership, engineering, marketing, subsidiaries, and OEMs
• Established Dell as flagship Fortune 100 reference client
• Demonstrated agility in rescuing failing initiatives and delivering complex migrations
• Skills: Strategic Account Management, Partnership Development, Change Management, Trusted Advisory

Feb 2014 – Nov 2023 · 9 yrs 9 mos · Greater Los Angeles Area

• Built an enterprise technology consulting firm from zero to $24M in annual revenue, 47 employees, and a successful 8-figure private equity acquisition.
• First salesperson. Last closer. $160M+ in lifetime enterprise SaaS sales while building the GTM engine, partner ecosystem, and account strategy that powered the business.
• $0 → $24M ARR | 2x YoY growth, 5 consecutive years
• 68% win rate (industry avg: 29%) | 95% client retention
• 75% of pipeline from the partner ecosystem I built from scratch
• What I did — land enterprise accounts and grow them for years:
• → Fortune 50 Technology Corporation: $200K project → 9-year, $5M/year partnership serving 28,000+ users across a $10B+ business unit
• → Global Entertainment Studio: Preferred escalation partner. Single project → $2.5M enterprise-wide architecture spanning film, parks, and media
• → Fortune 100 Technology Conglomerate: $18M across 6 years navigating 3 corporate spinoffs with global rollouts across US and Europe
• → Leading Cybersecurity Platform: Unblocked stalled $3M initiative — converted 6-month political deadlock into C-suite approval in 30 days
• → Top 10 Global Asset Manager ($2T+ AUM): $5M+ over 4 years. Compliance framework for 2,500 investment professionals
• → Aerospace & Defense R&D Organization: $25K → $1M/year over 7 years. 40% productivity gain. Saved $5M vs. proposed Oracle implementation
• What customers said (independent PE due diligence):
• "Justin is fabulous — I'd choose them again, every time." — Followed Justin across two companies | NPS: 10/10
• "Best IT provider I've encountered in 27 years. I'd give them an 11 if I could." — Defense/Cybersecurity | NPS: 10/10
• Author: "Plugins & Partners: How to 4x Customer Lifetime Value with Solution Partners"

Jan 2012 – Aug 2013 · 1 yr 7 mos

• As the Agile Transformation Coach for Go2Group, he has coached teams at enterprise-level technology firms, including Dell, Lockheed Martin, McGraw Hill, TravelPort, Informatica and Omnigon including private coaching and training. Engagements with corporate divisions of up to 3,500 staff include long and short-term assessments, customization of methodology, and building consensus among executive management and stakeholders. Implementations include software tools for new systems, intensive staff training and long-term coaching to measure and effect transitions with increased productivity. Additional work included sales at industry conventions to meet with current and potential clients.

Feb 2011 – Sep 2013 · 2 yrs 7 mos · Los Angeles Metropolitan Area

• Responsible for budget of $25M and project team and plan from staff of 14 to 65, to insure the on-time, on-budget delivery of video game software. Lead project manager for 2,200 man-month workload and three-year production schedule. Develop internal process standards and training for ScrumMasters. Build framework for long-term strategic planning. Customize Agile Scrum, Kanban and waterfall software development methods and implement phased adoption studio-wide. Certified ScrumMaster. Coach department leads in personnel management techniques. Design and direct processes for engineering, art, and production
• Increased teams’ efficiency 45% (based on work-per-sprint) over 14 months with custom development method
• Kept production on budget and schedule during expansion from 13 to 65 employees by deploying custom game-centric development methodology.

Oct 2009 – Feb 2011 · 1 yr 4 mos

• Responsible for coordinating between software publishing Games division and entertainment TV and Film divisions for company with over $20B in revenue. Project Management for partner studios, coordination of external development and vendors, reporting to Presidents of Production and Development.

Nov 2008 – Jun 2009 · 7 mos

• Responsible for designing technology solutions and special projects strategy for Director of Sourcing for TV, Film, and Park Operations for GE’s subsidiary NBC/Universal. Designed new data analysis tools for annual negotiations with 200 vendors.
• Saved 150 man-hours for executives during annual negotiations by making discount data interactive in database
• Increased usage of new contracts 8% by automating discount directory updates to company’s buying managers

May 2008 – Aug 2008 · 3 mos

Mar 2008 – May 2009 · 1 yr 2 mos

• Graduation in May, 2009

Jul 2007 – Sep 2008 · 1 yr 2 mos

Jan 2008 – May 2008 · 4 mos

Jan 2007 – Jan 2012 · 5 yrs · Los Angeles, California, United States · Remote

• Fun at Work produced iPhone apps, including Silent Bodyguard and TextBomb, as well as developing apps for other businesses.

Jan 2005 – Jan 2005 · 0 mo

• Assisted in management of internship program and development of educational materials for in-house consumption and the public.

May 2004 – Jan 2013 · 8 yrs 8 mos

• 2008 - Present: Chairman, Board of Trustees
• 2004 - 2008: General Manager and Artistic Director
• Non-profit live entertainment organization. Responsible for recruiting and managing seasonal staff of 50+. Responsible for artistic quality and company finances, operations, and HR.
• Build successful organization through tight focus on company mission and excellence in execution
• Consistent annual growth of budgets and profits through repeated review of processes to decrease risk
• 3 successful leadership transitions through mentorship and leadership as Board Chairman since 2008

Jan 2004 – Jan 2007 · 3 yrs

• Founder and General Manager for non-profit live entertainment organization. Responsible for recruiting and managing seasonal staff of 50+. Responsible for artistic quality and company finances, operations, and HR.
• Build successful organization through tight focus on company mission and excellence in execution
• Consistent annual growth of budgets and profits through repeated review of processes to decrease risk
• 3 successful leadership transitions through mentorship and leadership as Board Chairman since 2008

May 2000 – Aug 2000 · 3 mos