May 2024 – Present · 2 yrs · Ahmedabad, Gujarat, India

• As the Divisional Head at Netclues, I am responsible for leading multiple divisions, enhancing our strategic approach across the organization’s core technological segments. In this role, I direct our efforts in refining and expanding a sophisticated product suite that includes CRM, HRMS, Booking Management Systems for wellness and beauty sectors, and Clinic Management Systems.
• My responsibilities extend beyond managing day-to-day operations to shaping the long-term strategic direction of the company. I work closely with each division to ensure our products not only meet industry standards but set new benchmarks for innovation and efficiency. This involves spearheading research and development initiatives, optimizing product design, and implementing advanced technological solutions.
• Leadership is central to my role, where I mentor and guide multiple teams towards achieving collective goals. By fostering a culture of continuous improvement and cross-functional collaboration, I aim to maximize productivity and inspire innovative thinking across all levels of the organization.
• Client engagement and business development continue to be pivotal areas under my leadership. I am actively involved in expanding our market reach through strategic partnerships and high-value client acquisitions, ensuring that Netclues remains at the forefront of technological advancements and customer satisfaction.
• In my capacity as Divisional Head, my mission is to drive growth, champion innovation, and maintain our commitment to delivering exceptional value to our clients and stakeholders.

May 2021 – Apr 2024 · 2 yrs 11 mos · Ahmedabad, Gujarat, India

• As a Product Manager at Netclues, I lead the development and management of a diverse product portfolio, including CRM, HRMS, and specialized Booking and Clinic Management Systems. My role is integral in shaping the strategic direction of our technology solutions, catering to various sectors like wellness, beauty, and healthcare.
• I oversee day-to-day operations, driving product innovations and improvements that directly contribute to enhanced efficiency and user satisfaction. My leadership extends to guiding a skilled team, fostering an environment where innovation thrives. Together, we've successfully enhanced our product functionalities and streamlined client interactions, significantly boosting user engagement and satisfaction.
• In addition to product management, I actively participate in client relationship management and sales. I engage closely with key clients to understand and exceed their expectations, while also spearheading initiatives to expand our client base and market reach. This involves meticulous contract negotiations and proactive stakeholder engagement, ensuring alignment of our products with market demands.
• My role at Netclues is a blend of operational leadership, strategic product oversight, and active business development, all geared towards driving sustained growth and technological leadership in the market.