Normunds Skreija

CEO

Latvia28 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 10 years of IT operations leadership experience.
Expert in managing hybrid cloud environments.
Proven track record in fintech IT strategy.

Stackforce AI infers this person is a Fintech IT Operations Manager with expertise in cloud infrastructure and service delivery.

Contact

Skills

Core Skills

It Operations ManagementService Delivery ManagementGlobal It OperationsIt Service Management

Other Skills

Cloud Infrastructure (Azure)FinTech IT OperationsHybrid IT ArchitectureJira Service ManagmentPatch ManagmentVendor ManagementIT StrategyProblem SolvingEquipment MaintenanceTeam ManagementInformation TechnologyTechnical SupportTeam BuildingBudgetingWork Groups

Experience

28 yrs 4 mos

Total Experience

3 yrs 4 mos

Average Tenure

4 yrs

Current Experience

Sun finance

IT Operations Manager

Apr 2022 – Present · 4 yrs · On-site

I’m an IT Operations Manager with over 10 years of experience leading technology operations and strategy across several countries. I currently manage a team of 16 IT professionals who support a hybrid cloud environment, ensuring reliable 24/7 operations for more than 1,000 users in 100 global offices.
Over the years, I’ve worked closely with business leaders — including the COO — to translate strategic goals into practical IT initiatives that improve efficiency, strengthen security, and support growth. I enjoy connecting business needs with the right technology and seeing those solutions make a real impact on daily operations.
My background covers IT governance, hybrid infrastructure, cloud transformation, and IT service management (ITSM). I have hands-on experience with Microsoft 365, Azure, VMware, Intune, Active Directory, PowerShell automation, and Jira Service Management. I also manage an IT budget of around €800K, ensuring that investments bring both value and sustainability.
I’m passionate about building motivated, high-performing teams, automating repetitive processes, and creating systems that make technology work seamlessly behind the scenes. Lately, my focus has been on improving user experience, supporting remote work, and strengthening cybersecurity in fast-moving fintech environments.
Key strengths:
Global IT Leadership • Service Delivery • Hybrid Cloud • ITIL & Automation • Incident Management • IT Compliance • Vendor Management • Disaster Recovery • Fintech IT Strategy

Cloud Infrastructure (Azure)FinTech IT OperationsHybrid IT ArchitectureGlobal IT OperationsJira Service ManagmentIT Service Management+5

Sia “data experts” (tet sub company)

Manager of Computer System Services Department

Jan 2020 – Jun 2021 · 1 yr 5 mos

From 2020 I am responsible for selling the service and expanding the range of the service. A team of wired computer systems engineers - a total of 28 people, whose field of activity covers most of the territory of Latvia.
Under my responsibility:
 provision of computer equipment maintenance remotely and in-person;
 to ensure the efficiency of the department and staff;
 SLA compliance;
 monitor revenue/expenditure flows;
 monitor and ensure the quality of existing customer service and problem-solving;
 Direct communication with the business client;
 monitoring and improvement of service quality;

IT Service ManagementService Delivery Management

Tet.lv

Manager of Computer System Services Department

Apr 2019 – Dec 2019 · 8 mos

IT Service ManagementService Delivery Management

Lattelecom

Manager of Computer System Services Department

Oct 2017 – Apr 2019 · 1 yr 6 mos

Service Delivery Management

Meditec ltd

6 roles

Board Member

Mar 2017 – Sep 2017 · 6 mos

Manager of Ārsta Birojs business center

Promoted

Jan 2017 – Sep 2017 · 8 mos

Team management of the Doctor's Office business center, which included Product Owner, systems analysts, development team, testers, customer relationship managers, help desk - a team of 30 people in total.
Under my responsibility:
 Lead a team of 30 people, consisting of Product Owner, systems analysts, development team and testers, customer relationship managers, help desk, technical support service;
 Plan doctor's office versions and product development;
 Customer relationship management for Pauls Stradiņš Clinical University Hospital;
 Processing of customer change requests;
 Solving the issues received with the project managers by the institutions or the boards of the institutions;
 Completing and coordinating the version of the Doctor's Office with the development team;
 Regular version, improvement update / update;
 Supervision of doctor's office version delivery and version delivery to clients;
 Extension of cooperation agreements with existing customers;
 Market research and market distribution of the Doctor's Office product;
 Service group work planning;
 Service group budgeting and performance monitoring;
 Service group team building;
 To provide SIA “Meditec” internal computer and network infrastructure;
 Establishment of the remuneration system of the structural unit;
 A system for registering problems reported by the Medical Office has been created and implemented;