Love Foujdar

Operations Associate

Delhi, India3 yrs 3 mos experience

Key Highlights

Proven track record in achieving sales targets.
Expert in team leadership and customer service management.
Skilled in inventory management and visual merchandising.

Stackforce AI infers this person is a Retail Management Professional with expertise in B2B sales and customer service.

Contact

Skills

Core Skills

Team LeadershipCustomer Service ManagementKey Performance IndicatorsCustomer Satisfaction

Other Skills

Inventory ManagementSales PromotionVisual MerchandisingKey PerformanceBusiness StrategiesPromotional Material DevelopmentBusiness-to-Business (B2B)Store ManagementEmployee TrainingFloor PlansServiceTeam Management

Experience

3 yrs 3 mos

Total Experience

1 yr 9 mos

Average Tenure

1 yr 5 mos

Current Experience

Westside , unit of trent limited. ( a tata company), pune

Department Manager

Dec 2024 – Present · 1 yr 5 mos · Delhi, India · On-site

Sales target achievement
Inventory Management & Shrinkage Control
Maintaining Sales vs. Stock ratio
Advertising and Sales Promotion
Maintain excellent customer service
Supervision of Visual look and feel of the store
Supervise and mentor sales staff to increase operational efficiency
Merchandise planning and handling
Placing orders on B2B
Adherence to HR protocols, Review and appraisals of the team members as per defined KRA's

Team LeadershipCustomer Service ManagementInventory ManagementSales PromotionVisual Merchandising

Reliance retail

Team Lead Manager

Feb 2023 – Dec 2024 · 1 yr 10 mos · Bharatpur, Rajasthan, India · On-site

Delivering excellent service to ensure high levels of customer satisfaction.
Motivating the sales team to meet sales objectives by training and mentoring staff.
Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
Hiring, training, and overseeing new staff.
Responding to customer complaints and concerns in a professional manner.
Ensuring store compliance with health and safety regulations.
Developing and arranging promotional material and in-store displays.
Preparing detailed reports on buying trends, customer requirements, and profits.

Key Performance IndicatorsKey PerformanceCustomer SatisfactionBusiness StrategiesPromotional Material Development