Suraj Singh

Product Manager

Bengaluru, Karnataka, India9 yrs experience
Highly Stable

Key Highlights

  • Expert in data-driven decision making.
  • Proven track record in user growth strategies.
  • Strong leadership in analytics and project management.
Stackforce AI infers this person is a Data Analyst with expertise in Food Delivery and Telecommunications sectors.

Contact

surajkumar9412@gmail.comLinkedIn

Skills

Core Skills

Data AnalysisProject ManagementProcess ImprovementReporting

Other Skills

AirflowTeam ManagementMicrosoft ExcelSQLGoogle SheetsPython (Programming Language)GitHubTableauMacrosData MiningCross-functional Collaborations

About

I'm someone who enjoys solving real-world problems—especially where data, product, and operations meet. I like digging into complex challenges, breaking them down, and building practical solutions that actually make a difference. Over the past 8 years, I’ve grown through roles that pushed me to think critically, adapt quickly, and stay curious—working on everything from user growth to delivery systems and partner expansion. What drives me is the chance to simplify complex problems, spot patterns in data, and improve things one step at a time.

Experience

9 yrs
Total Experience
4 yrs 3 mos
Average Tenure
5 mos
Current Experience

Pronto

Analytics Lead

Dec 2025 – Present · 5 mos

Zomato

3 roles

Senior Business Analyst & Program Manager

Promoted

Jan 2023 – Oct 2025 · 2 yrs 9 mos · On-site

  • Drive growth, analytics, and execution for Zomato’s Bangalore operations.
  • Own key business charters including Zomato Gold, Delivery Charges, and User Growth
  • Built dynamic analytics systems and real-time dashboards to enable faster, data-driven decisions
  • Led targeted interventions to scale Zomato Gold, resulting in ~200 bps market share gain
  • Helped restaurant partners identify high-impact expansion opportunities through data insights
  • Spearheaded user segmentation and geo-targeting strategies to drive retention and repeat rate
  • Working to optimize logistics, improve cost efficiency, and streamline delivery operations
  • Lead a team of analysts, own forecasting, performance tracking, and core P&L metrics for the city
AirflowTeam ManagementData AnalysisProject Management

Business Analyst

Promoted

Jan 2020 – Jan 2023 · 3 yrs · On-site

  • Led analytics for supply across South India—covering Karnataka, Tamil Nadu, Kerala, and Chennai.
  • Contributed to 400 bps market share growth through data-driven opportunity mapping and execution
  • Executed OTOF(On Time or Free) in South, later evolved into Zomato Gold OTG across markets
  • Improved serviceability, unlocking 50K+ weekly orders—later adopted PAN India
  • Collaborated on PAN India projects like Deal of the Day, Freebie, MFO, and Late Night
  • Analyzed project ROI and long-term impact to support regional scaling decisions
  • Built frameworks to prioritize supply-side investments across high-potential cities
  • Mentored analysts and supported hiring across city and central teams
AirflowMicrosoft ExcelData AnalysisProject Management

Data Analyst

Mar 2018 – Jan 2020 · 1 yr 10 mos · On-site

  • Supported analytics for Zomato’s Restaurant Delight team—driving process improvements and operational efficiency across onboarding, menu, quality, and escalations.
  • Improved productivity and reduced attrition through data-backed incentive design
  • Achieved ~35% cost savings by enabling self-resolution for restaurant issues
  • Brought down onboarding TAT from 7 to 3 days by streamlining SOPs
  • Helped build and implement a PIP framework for underperforming teams
Microsoft ExcelSQLData AnalysisProcess Improvement

Arden telecom pvt ltd

Data Analyst

Jan 2017 – Jan 2018 · 1 yr · Jaipur, Rajasthan, India · On-site

  • Worked on telecom infrastructure analytics to support project execution and improve reporting efficiency across large-scale field operations.
  • Analyzed telecom infrastructure data to support implementation and maintenance tracking
  • Built Excel-based tools and dashboards for project status and performance monitoring
  • Streamlined reporting processes by identifying data gaps across nationwide projects
Microsoft ExcelSQLData AnalysisReporting

Education

Rajasthan Institute of engineering and technology

Engineer’s Degree — Computer Science

Jan 2011 – Jan 2015

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