Anup Pandey

Operations Associate

Noida, Uttar Pradesh, India6 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in managing academic and professional certification programs.
Proven track record in achieving student enrollment targets.
Strong background in sales and client attraction strategies.

Stackforce AI infers this person is a Sales and Education Consultant with expertise in academic program promotion.

Contact

Skills

Core Skills

SalesClient Attraction

Other Skills

Data AnalysisConvenienceSales ProcessPre-salesRetail SalesSales PresentationsSales & MarketingAdvertising Sales

Experience

Timespro professional learning

Program Advisor

Dec 2022 – Present · 3 yrs 4 mos · Noida, Uttar Pradesh, India · On-site

Programs Managed:
Extensively involved in promoting and managing a diverse range of academic and professional certification programs offered by prestigious institutions such as IIT Delhi, IIT Roorkee, and IISC Bangalore. Programs include:
IIT Delhi: Machine Learning & Deep Learning, Generative AI, AR/VR, Web 3.0, Data Science, Advanced Certificate in Web 3.0, Social Media & Metaverse, Advanced Certificate in Persuasive UX Strategy
IIT: Artificial Intelligence & Machine Learning
IIT Roorkee: Data Science & Machine Learning, Certificate Program in Cloud Computing
IISC Bangalore: AI Program, Robotics
BIMTECH (Birla Institute of Management Technology): Web 3.0, Social Media & Metaverse
Other programs: Tech Product Management, and many more in cutting-edge technology domains
Key Responsibilities:
Managing inquiries and leads generated through various channels including webinars, seminars, digital marketing campaigns, databases, and referrals.
Conducting academic and career counselling sessions for prospective learners and their guardians via telephone, video calls, and other communication platforms.
Coordinating the entire admission process including aptitude tests and interviews.
Providing end-to-end support to prospective students, ensuring a smooth admission journey.
Assisting applicants with completing online application forms and collecting required documentation.
Overseeing the collection of the initial admission fee.
Maintaining and updating records through the MIS system, and sharing regular reports with stakeholders.
Meeting individual student enrollment targets consistently.
Achieving targeted conversion rates from inquiry to admission.
Contributing to the fulfillment of monthly, quarterly, and annual admission goals.

SalesData AnalysisClient Attraction

Amity online

Admission counselor

May 2022 – Jan 2023 · 8 mos

Handling Chat & Inbound.
Specific responsibilities include
Responsible for the course promotion and sales
Meet the targets set by the team leader
Effective utilization of leads and Maintain a positive and healthy conversion rate
Create a positive brand image and awareness among prospective students
Have a good understanding of the product information and ensure proper handling of all queries of the students by effective Counseling
Make the sales pitch according the customers behavior and requirements.

Byju's

PSA - Pre Sales Associate (Sales Operations)

Nov 2021 – Aug 2022 · 9 mos · Delhi,noida

This is an individual contributor role. Your daily responsibilities will entail qualification of Leads (via various channels), by calling them (via Ameyo) and achieving the following
a) Engage in all stages of Pre sales lifecycle (suspect) for discovery calls, pre-bid demos.
b) Briefing them about the program they have selected or shown interest in.
c) Generate interest in counseling sessions for BYJU’S classes. Being a trusted advisor to the customer's decision-makers by establishing credibility and expertise in technology / architecture, market analysis and integrated solution offerings.
d) Setting up scheduled Demos or Online meetings of prospects with our Academic Counselors.
e) You should be proactive at figuring out creative ways to reach out and smartly navigate your way to get in touch with decision-makers.
f) Updating tasks/activities/ relevant information on various company platforms. (e.g. LS-CRM, reporting)
g) Accountable for creating verified and good quality Lead Funnel for Academic Counselors.
h) Timely, accurate administration & reporting (KPIs/KRAs, Plans, forecasts, etc.)

Vedantu

Business Development Associate

Jun 2021 – Sep 2021 · 3 mos · Delhi, India

Advise student or parents for their learning needs through structured Counseling Sessions
Fix appointments and conduct home demo sessions on daily basis including follow up sessions
Understand Customer profile and problems to explain implication of ineffective learning methods
Create the need for Smart Learning and advise student parent to buy Vedantu Subscription as solution
Handle Objections and amount Negotiation to generate Sales Revenue
Learn or Upgrade one's own Product Knowledge and Sales Skills to achieve and exceed growing Sales targets