Sep 2023 – May 2024 · 8 mos · Bothell, Washington, United States · Remote

• At GitGuardian, I specialized in creating impactful technical content that informed and educated audiences on cybersecurity issues. Collaborating closely with the CMO, I produced a variety of written materials, including blog posts and articles, while co-authoring a significant publication on secure software practices. My work not only enhanced the company's visibility but also positioned GitGuardian as a trusted voice in the cybersecurity landscape.

Sep 2022 – Dec 2022 · 3 mos · Remote

• Managed a Senior Developer Advocate.
• Created and coded a video game as a metaphor for our observability product. Players would search in the dark for errors and then search for the bugs that caused them. But once they entered "Lumigo Mode" it became much easier to find both.
• Played by over 200 booth visitors at AWS re:Invent
• Created strategy documents for 2023 Advocacy and measuring the contributions of Advocacy.
• Edited public-facing content from agency partners and internal authors.

Mar 2022 – Aug 2022 · 5 mos · Seattle, Washington, United States

• Created blogs, press releases, demos.
• Managed documentation team & PMM intern.
• Built internal management workflows with Jira, Google Docs, and Zapier
• Managed and executed migration of a subsidiary's documentation:
• Updated and reconfigured information architecture
• Developed migration software that converted subsidiary's content into existing documentation format

Nov 2021 – Mar 2022 · 4 mos

• Took a break to rest, refresh, and work on some personal projects (three certifications and self-publishing a novel - so not much of a rest).

Apr 2021 – Nov 2021 · 7 mos · Seattle, Washington, United States

• Focusing on Developer Experience with LivePerson's APIs and services, particularly as related to documentation.

Sep 2019 – Apr 2021 · 1 yr 7 mos · Greater Seattle Area

• Running workshops, giving tech talks, writing code samples, tutorials, blogs, and focusing on educating, inspiring, and nurturing the developer community. Top highlights:
• Session presenter at re:Invent, Alexa Live, Voice Summit, and more
• On stage at 4 conferences, mentoring at 10 workshops
• Management of Alexa Cookbook on Github
• Management of Alexa Champions program (Influencer Community)
• Hosting/Moderating Alexa Developer Office Hours & Game Chat streams on Twitch

Dec 2017 – May 2018 · 5 mos · Seattle

• Split time between Developer Evangelism of the Login with Amazon product and Solutions Architect for the Away Team Improvement Program, with primary focus on the Solutions Architect role.
• An Away Team is a self-sufficient team that works on a Host Team's systems to deliver a specific program/project. The program identifies and evangelizes best practices, builds supporting materials, develops training, and provides consultative services, all with an eye to improving the ramp-up, independence, and production efficiency of Away Teams and reduce the burden they put on Host Teams' systems and schedules.
• I focused mostly on the "identifies and evangelizes best practices" and "provides consultative services" parts while helping to organize an Away Team focused internal conference.

Feb 2016 – May 2018 · 2 yrs 3 mos · Seattle

• Login with Amazon is a technology that lets your customers log in to your site or app using their Amazon.com credentials, while providing back information like their email address and zip code. It is also a gateway to many of Amazon's public APIs and services, like Amazon Drive and the Alexa Voice Service.
• WHAT DOES A TECHNICAL EVANGELIST DO?******
• Writing: Create "how to" articles, blog posts, video walkthroughs, and marketing collateral to help build and improve developer engagement.
• Coding: Create "wow" demos, libraries, plugins, and code samples to inspire developers to get the maximum benefit from our technology and help them succeed with its implementation.
• Advocacy: Represent developers internally, so that when we do things that will impact current and future members of our developer community, we are planning everything to ensure the best possible developer experience.
• Community Involvement: Get out in the local community and beyond to volunteer, give talks, teach workshops, mentor at hackathons, and lead or help with the organization of impactful tech events. Part of my job is to be highly visible and contribute to the developer community.

May 2018 – Sep 2019 · 1 yr 4 mos · Greater Seattle Area

• Developer documentation for SageMaker Ground Truth and Amazon Mechanical Turk.
• Documenting the processes and APIs to use human workers to annotate data for building AI/ML training models, using batches of human-annotated data to run automated labeling jobs, documenting the crowd-* collection of web components ("Custom HTML Elements"), and multiple start-to-finish HOWTO articles on creating annotation jobs with customized HTML task templates.

Apr 2015 – Feb 2016 · 10 mos · Greater Seattle Area

• Building community and awareness among developers for Avalara's SaaS solutions in the sales and use tax space. This includes improving the onboarding experience and documentation for developers, speaking at developer events and conferences, and being a resource to developers who are architecting and debugging Avalara integrations.

Sep 2012 – Apr 2015 · 2 yrs 7 mos · Redmond, WA

• Owner of IE Developer Center DOM L4 documentation, Compatibility Cookbook, Developer Tools, and Extensibility/Testing docs.
• Project lead on the "Internet Explorer Developer Channel" Developer's guide + wrote HowTo articles on the new WebDriver API and updated F12 Developer Tools content
• Wrote MSDN documentation for the new & improved F12 Developer Tools in IE11, plus a feature article demonstrating how to inspect web animation with the UI Responsiveness tool.
• Scripted multiple MSDN Channel 9 "One Dev Minute" videos around F12 Tools, created demo cases and demo software (such as a Bing Maps app for the "Location Aware Tools" video).

Oct 2011 – Sep 2012 · 11 mos · Redmond, WA · On-site

• Full-stack development on the NBC News/MSNBC, Newsvine, and WhatCounts platforms, improving e-mail newsletter design & production and updated subscription management tools.
• Implemented redesigned UI/UX for NBC News, MSNBC, and TODAY e-mail newsletter subscription interfaces, developing front-end HTML and JavaScript code with PHP-based back-end web services.
• Redesigned HTML/CSS newsletter templates for NBC News and MSNBC properties including TODAY, The Rachel Maddow Show, and The NBC Nightly News with Brian Williams. New designs provided greater cross-client compability, more attractive UI, and improved automation.
• Created and refined middleware to slice, dice, and reconstitute incoming RSS content feeds so they were standardized and more easily utilized via third party e-mail automation tools.

Feb 2010 – Feb 2011 · 1 yr

• Data analysis projects related to Search Experience Quality and Entity Taxonomies in the Bing organization.
• Developed AlgoExplorer web application. Built in PHP with IIS/MSSQL integration, it was a data mining application for finding commonalities in search results belonging to large sets of search queries (5k-15k members)

Jan 2008 – Jun 2008 · 5 mos

• Managed editorial calendar and content creation for sections of intranet portal homepage.
• Developed Javascript-based editorial tool that saved over a dozen hours weekly.
• Developed SharePoint-based calendar system to unify multiple editorial calendars teamwide.
• Wrote optimized promotional web copy in partnership with internal clients.

Jun 2007 – Sep 2007 · 3 mos

• Full-stack development project. Took multiple spreadsheet-based inventory tracking systems and converted them to a database-driven intranet site with inventory management, reporting, and recommendation functionalities behind a front-page microblog.
• Learned that period's Microsoft web stack for serving and back-end development on the fly.

Aug 1998 – Mar 2005 · 6 yrs 7 mos

• Supervised homepage and multiple editorial sections. Wrote articles, blurbs, ads, etc.
• Wrote "IMDb University" Help Section, used from 1999-2004
• Built and managed a $600,000 high-margin photo/poster submission business unit.
• Built and indexed a library of 120,000+ photos, generating 100 million monthly pageviews.
• Edited incoming text and photo content from multiple sources.

Mar 1998 – Sep 1998 · 6 mos

• Learned to operate and administrate the Micom Marathon WAN multiplexer.
• Learned to operate and administrate the Micom Voice/Fax Multiplier (VOIP hardware).
• Maintained and developed classroom training courseware for these products.

Jan 1997 – Jan 1998 · 1 yr · Telecommuted

• Reviewed the book for accuracy in its description of online marketing technologies of the time, suggesting enhancements and corrections where necessary. (published at the time by IDG, now "For Dummies" is an imprint of Wiley)

Jul 1995 – Jul 1996 · 1 yr · Huntington Beach, California, United States · On-site

• Worked in the Video department selling TVs, VCRs, camcorders, and extended warranties.