Maulshree S. — Operations Associate
With over seven years of experience in customer success and account management, enhancing client relationships and satisfaction. Adept at leveraging CRM tools and strategies to drive successful outcomes, previously supported customer success initiatives at Diligent and Cvent. Passionate about enabling teams to deliver exceptional client experiences, aligning with organizational goals and values to foster collaboration and loyalty. Focused on building long-term partnerships and empowering clients to achieve their success metrics.
Stackforce AI infers this person is a Customer Success professional in the SaaS industry.
Location: Noida, Uttar Pradesh, India
Experience: 7 yrs 3 mos
Skills
- Customer Success
- Client Support
- Client Training
- Project Management
- Client Relations
Career Highlights
- Over seven years in customer success and account management.
- Expert in leveraging CRM tools for client satisfaction.
- Proven track record in enhancing client relationships.
Work Experience
Adit
Technical Customer Success Manager (9 mos)
Urban FT
Product Support Lead (2 mos)
Health and well-being (2 mos)
Diligent
Customer Success Manager I (1 yr 4 mos)
Freelance
Freelance Cvent Consultant (7 mos)
Career Break
Health and well-being (7 mos)
Atthah
Business Catalyst (2 mos)
Cvent
Client Success Analyst (9 mos)
Associate Client Success Analyst (6 mos)
Amazon
Brand Success Specialist-Contractual Role (1 yr)
Deloitte India (Offices of the US)
Associate Success Analyst-Contractual Role (8 mos)
jaro education
Graduate Management Trainee (1 yr 8 mos)
Tata Motors
Summer Trainee-Reporting & Analysis (1 mo)
Education
Executive Programme in Project Management at Indian Institute of Management, Lucknow
BBA-PROFESSIONAL at Babu Banarsi Das University, Lucknow
Executive Certificate at Indian Institute of Management, Lucknow
