Khalid Hassan

Business Development Executive

Jammu, Kashmir, India5 yrs 1 mo experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Strong background in trading surveillance and regulatory compliance.
  • Proven problem-solving skills in high-pressure fintech environments.
  • Passionate about enhancing customer experiences and process improvements.
Stackforce AI infers this person is a Fintech professional with expertise in trading surveillance and customer support.

Contact

Skills

Core Skills

Trade SurveillanceRegulatory ComplianceCustomer SupportCustomer Service

Other Skills

Analysing alertsConducting daily analysisMarket Abuse MonitoringInvestigationsIncident HandlingProcess ImprovementCollaboration with TeamsTransaction Monitoringteam supportProblem SolvingPersonal AssistanceLog ManagementEditingResearchStory

About

I have always been passionate about communication, problem-solving, and working in dynamic industries that require adaptability and critical thinking. My career journey began in media, where I earned a master’s degree in mass communication and worked with various news organizations and media houses. During this time, I developed strong research, analytical, and communication skills—qualities that have been instrumental in my transition to the fintech industry. Seeking new challenges, I moved into financial services and joined FIS as a support specialist. This role introduced me to the fast-paced world of fintech, where I worked closely with customers and internal teams to resolve complex issues. It was here that I honed my ability to navigate financial systems, understand regulatory compliance, and provide top-tier support in high-pressure environments. Currently, I am part of Revolut, a leading financial services provider and neobank, where I work as a support specialist in Wealth & Trading. My focus areas include handling cryptocurrency transactions, foreign exchange cases, trading issues, and CFDs. Every day, I engage with customers to resolve inquiries, mitigate risks, and ensure a seamless trading experience. My role requires a deep understanding of financial markets, trading platforms, and digital assets, as well as strong problem-solving skills and attention to detail. I am constantly looking to grow and take on new challenges, whether that means expanding my technical knowledge, improving customer experiences, or contributing to process improvements within my team. I also have a strong interest in leadership and project management and am eager to explore opportunities that allow me to make a meaningful impact in the fintech space.

Experience

5 yrs 1 mo
Total Experience
1 yr 8 mos
Average Tenure
2 yrs 7 mos
Current Experience

Revolut

2 roles

Market Surveillance Analyst (Trade Surveillance)

Promoted

Apr 2025Present · 1 yr 1 mo · Remote

  • As a Trading Surveillance Specialist at Revolut, my primary responsibilities are to monitor trading activities to ensure compliance with regulations and detect any suspicious behavior. My tasks include:
  • 1. Market Abuse Monitoring – Identifying potential insider trading, market manipulation, or other suspicious trading patterns.
  • 2. Trade Surveillance – Using specialized tools to monitor real-time trading activity across various asset classes (stocks, crypto, etc.).
  • 3. Investigations – Analyzing flagged transactions, reviewing trade data, and escalating suspicious activity to compliance teams.
  • 4. Regulatory Compliance – Ensuring trading activities adhere to financial regulations (e.g., MAR, MiFID II, FCA regulations).
  • 5. Incident Handling – Responding to alerts, managing escalations, and collaborating with compliance, legal, and risk teams.
  • 6. Process Improvement – Enhancing existing surveillance processes, implementing new detection models, and helping refine policies.
  • 7. Collaboration with Teams – Working closely with trading, compliance, and risk management teams to mitigate risks and maintain a fair trading environment.
  • 8. Transaction Monitoring - Review trade activity and financial transactions to detect anomalies, patterns of abuse, or violations of regulatory requirements (e.g., market manipulation, insider trading, layering/spoofing).
Analysing alertsConducting daily analysisMarket Abuse MonitoringTrade SurveillanceInvestigationsRegulatory Compliance+4

Support Specialist

Sep 2023Mar 2025 · 1 yr 6 mos · Remote

Customer Supportteam support

Fis

Customer Service Associate

Feb 2022Sep 2023 · 1 yr 7 mos · Delhi, India

  • Senior adviser
Problem SolvingPersonal AssistanceCustomer Service

Sangarmaal productions

Assistant Director

Mar 2021Feb 2022 · 11 mos · India

Log ManagementEditing

Kashmir images multi media private limited

Freelance Journalist

Oct 2020Mar 2021 · 5 mos · Srinagar, Jammu & Kashmir, India

  • Worked as a freelance journalist.
ResearchStory

The rising kashmir

Freelance Journalist

Oct 2020Mar 2021 · 5 mos

ResearchStory

Education

University of Kashmir

Masters — Mass Communication/Media Studies

Oct 2018Mar 2021

University of Kashmir

Mass communication and journalism — Mass Communication/Media Studies

Apr 2015Sep 2018

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