Khalid Hassan — Business Development Executive
I have always been passionate about communication, problem-solving, and working in dynamic industries that require adaptability and critical thinking. My career journey began in media, where I earned a master’s degree in mass communication and worked with various news organizations and media houses. During this time, I developed strong research, analytical, and communication skills—qualities that have been instrumental in my transition to the fintech industry. Seeking new challenges, I moved into financial services and joined FIS as a support specialist. This role introduced me to the fast-paced world of fintech, where I worked closely with customers and internal teams to resolve complex issues. It was here that I honed my ability to navigate financial systems, understand regulatory compliance, and provide top-tier support in high-pressure environments. Currently, I am part of Revolut, a leading financial services provider and neobank, where I work as a support specialist in Wealth & Trading. My focus areas include handling cryptocurrency transactions, foreign exchange cases, trading issues, and CFDs. Every day, I engage with customers to resolve inquiries, mitigate risks, and ensure a seamless trading experience. My role requires a deep understanding of financial markets, trading platforms, and digital assets, as well as strong problem-solving skills and attention to detail. I am constantly looking to grow and take on new challenges, whether that means expanding my technical knowledge, improving customer experiences, or contributing to process improvements within my team. I also have a strong interest in leadership and project management and am eager to explore opportunities that allow me to make a meaningful impact in the fintech space.
Stackforce AI infers this person is a Fintech professional with expertise in trading surveillance and customer support.
Location: Jammu, Kashmir, India
Experience: 5 yrs 1 mo
Skills
- Trade Surveillance
- Regulatory Compliance
- Customer Support
- Customer Service
Career Highlights
- Strong background in trading surveillance and regulatory compliance.
- Proven problem-solving skills in high-pressure fintech environments.
- Passionate about enhancing customer experiences and process improvements.
Work Experience
Revolut
Market Surveillance Analyst (Trade Surveillance) (1 yr 1 mo)
Support Specialist (1 yr 6 mos)
FIS
Customer Service Associate (1 yr 7 mos)
Sangarmaal Productions
Assistant Director (11 mos)
KASHMIR IMAGES MULTI MEDIA PRIVATE LIMITED
Freelance Journalist (5 mos)
The Rising Kashmir
Freelance Journalist (5 mos)
Education
Masters at University of Kashmir
Mass communication and journalism at University of Kashmir