Sep 2019 – Feb 2022 · 2 yrs 5 mos · Faridabad, Haryana, India · On-site

• Founded with the goal of supplying genuine dairy products to consumers at a fair price and empowering small dairy producers. successfully brought on more than fifty small farmers and assisted them in earning a good living.
• As part of my job, I oversee the company's growth plan and look for new prospects related to the dairy-FMCG industry.

Jan 2016 – Apr 2019 · 3 yrs 3 mos · New Delhi, Delhi, India · On-site

• Servicing clients from beginning to end for a clientele primarily from the US and Europe. Giving team members the tools they need to become more self-assured, knowledgeable about their products, and communicative. Establishing and carrying out a schedule to meet goals.

Jul 2012 – Sep 2013 · 1 yr 2 mos · New Delhi, Delhi, India · On-site

• Responsibilities as Team Lead of Order Management
• Team Management:
• Lead, motivate, and develop a team of order management specialists to achieve departmental goals.
• Process Improvement:
• Identify areas for improvement in order processes and implement changes to maximize efficiency and accuracy.
• Collaboration:
• Collaborate with cross-functional teams to ensure seamless order flow and resolve any issues or bottlenecks.