Manoj B.

Operations Associate

Gurugram, Haryana, India6 yrs 11 mos experience
AI Enabled

Key Highlights

  • Experienced in risk detection and transaction monitoring.
  • Aiming to leverage data-driven insights in fintech.
  • Strong background in customer service and communication.
Stackforce AI infers this person is a Fintech professional with expertise in fraud analysis and risk management.

Contact

LinkedIn

Skills

Core Skills

Customer Service

Other Skills

CommunicationGen AIEconomicsFinancial AnalysisFinanceFraud ClaimsTeam ManagementCompliance RegulationsTrainingCampaign ManagementTime ManagementMarketing Campaign ManagementCustomer Relationship Management (CRM)Team LeadershipAnalytical Skills

About

Fraud Analyst with hands-on experience in risk detection and transaction monitoring, aiming to transition into global fintech environments where I can leverage data-driven insights to combat financial crime and contribute to scalable, secure systems.

Experience

Aspire

FinCrime Ops Senior Specialist

Jun 2025 – Present · 10 mos · Gurugram, Haryana, India · Hybrid

American express

Lead Fraud Analyst - Credit & Collect

Nov 2022 – Jan 2025 · 2 yrs 2 mos · Gurugram

Vaco binary semantics llp

Associate Analyst

Nov 2021 – Nov 2022 · 1 yr

Customer ServiceCommunication

Career break

Health and well-being

Aug 2019 – Apr 2020 · 8 mos

Concentrix

Senior Operations Representative

Apr 2017 – Jul 2019 · 2 yrs 3 mos · Gurgaon, India

Customer ServiceCommunication

Education

University of Delhi

Bachelor of Arts (B.A.) — Economics

Jan 2013 – Jan 2016

The Air Force School

Jan 2002 – Jan 2013

Stackforce found 100+ more professionals with Customer Service

Explore similar profiles based on matching skills and experience

Rahul Kumar

Rahul Kumar

Sr Associate

at Innovatiview

Delhi, India3 yrs 4 mos exp
Sushil Sharma

Sushil Sharma

Assistant Manager

at Jio

Bhopal, India9 yrs 6 mos exp
People ManagementDigital Strategy
Sunny Kashyap

Sunny Kashyap

Executive

at airtel

New Delhi, India10 yrs 11 mos exp
Shaikh Bushra

Shaikh Bushra

Customer Experience |Growth CRM Operation

at Manetain Store

Mumbai, India7 yrs 11 mos exp
Customer SupportCRM Operations
Vikas Gupta

Vikas Gupta

Operations Manager

at Luxury Cart

Delhi, India14 yrs 7 mos exp
AutomotiveCustomer SupportSales
Vimal Pratap

Vimal Pratap

Customer Service Representative

at Aigetai Private Limited

Gurugram, India4 yrs 9 mos exp
David Uledar

David Uledar

AGM CHANNEL SALES

at The Statesman Real Estate Advisors

Mumbai, India11 yrs 9 mos exp
Business DevelopmentSales ManagementSourcing
Alena Tolochko

Alena Tolochko

Operational Director

at BetCare

Ukraine8 yrs 9 mos exp