Riddhi Mukherjee

CEO

Bengaluru, Karnataka, India13 yrs 1 mo experience

Key Highlights

  • Drove 2x revenue growth at BrightCHAMPS.
  • Successfully launched multiple Tech Bootcamps.
  • Built high-performing sales teams across diverse markets.
Stackforce AI infers this person is a strategic leader in EdTech and Real Estate with a strong focus on revenue growth and team management.

Contact

Skills

Core Skills

P&l ManagementData-driven Decision MakingStrategy ImplementationStakeholder Management

Other Skills

Cross-functional Team LeadershipFunnel OptimizationBusiness AcumenCommunicationBusiness ReviewsInside SalesSaaS SalesBusiness-to-Business (B2B)B2CGo-to-Market StrategyCategory ManagementMarketing StrategyMarketing CommunicationsMarketingBusiness Strategy

About

🔹 Business Leader | Turnaround Strategist | P&L Owner | Data-Driven Operator With 15+ years across EdTech, Real Estate, and FMCG, I specialize in building high-growth businesses, turning around underperforming verticals, and leading cross-functional teams across global markets. A proven P&L leader, I drive strategic clarity, operational rigor, and stakeholder alignment to deliver sustained top-line and margin growth. From scaling revenues 2x+ at BrightCHAMPS to launching high-impact categories at upGrad and driving ₹1000 Cr portfolios in real estate — I bring deep executional excellence with a sharp eye on metrics. 🔹 What I bring to the table: • Transformational leadership across B2C and B2B setups • High-stakes stakeholder and C-suite engagement • Data-backed decisions that drive performance and profitability • Agile GTM and ops strategies built for scale I’m passionate about solving complex business problems, leading with accountability, and enabling teams to win.

Experience

13 yrs 1 mo
Total Experience
2 yrs 4 mos
Average Tenure
1 yr 8 mos
Current Experience

Brightchamps

P&L Head

Aug 2024 – Present · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

  • ~ 2x growth in revenue in JFM'25 with CM2 +ve at 7 lacs from receiving a PnL at a -ve 58 lacs in AMJ'24
  • URI (Upgrade, Renewals, Instalments) grew 2x+ at 25% of net collections
  • ~ Growth in MRR from 1.7 Cr to 3.1 Cr while maintaining cost within 12%
  • ~ Funnel efficiency improvement - RoAS of approx. 2 on Total Collections and 1.6 on Fresh by end of JFM'25; had received US PnL at .98 RoAS in AMJ'24
  • ~ Maximised GM% at 64% across the portfolio by reducing shipping costs in Robotics and growing high-value sales
  • ~ Fresh Acquisitions of learners have grown from 180 to 400+
  • ~ ATS improvement by 31% from Rs 55,000 to Rs Rs 72,000
  • ~ Increase in Cvr% from 11% to 18% by JFM'25 as a result of several process and people related interventions
  • ~ Daily BAU rigour in Academy resulting in PTMs (Parent Teacher Meetings) increasing from 25% to 38% by Jan'25
  • ~ Introduced a VoC cadence every week so that all relevant stakeholders can move toward solving on-ground issues faced by customers/users
  • ~ SEA Markets - YTD highest collections at 1.32 Cr with 11 lakhs CM2 +ve in May'25
P&L ManagementData-driven Decision MakingCross-functional Team LeadershipStakeholder ManagementFunnel Optimization

Upgrad

Director, Category

Aug 2022 – Jan 2025 · 2 yrs 5 mos · Bengaluru, Karnataka, India · On-site

  • Roles and Responsibilities :
  • Leading pan-India and global Tech Bootcamps business for upGrad that aims at servicing potential learners in INDIA, EMEA, NA and APAC while creating alternative revenue streams, initiating NPD/Program Launches and setting course for GTM
  • ~ Currently driving strategic growth by adding 4 Cr - 5 Cr MoM to the topline with an ARR exit of Rs 60 Cr in the B2C segment
  • ~ Successfully launched the Gen AI & ML Bootcamp which is currently seeing good traction in the domestic segment
  • ~ Spearheaded performance improvement for upGrad Bootcamps’ frontline sales from 25 lacs to 4 Cr monthly, acquiring 9000+ learners
  • ~ Reduced burns at an average of 12%-15% MoM by regularly intervening in RoAS, currently trending at 2.8~3
  • ~ Led regional revenue management for NA, EMEA and APAC with an acquisition of 80~100 learners while penetrating into the working professionals segment
  • ~ Initiated and led the Referrals and Renewals vertical as an alternative revenue stream with a contribution of 25%-30% to the topline
  • ~ Introduced WBR to maintain cadence between Sales, Delivery Ops & Program Mgmt to streamline inter-function teething issues
  • ~ Maximised GMs at 85% across FSD, DS & UI-UX programs while decreasing trainer costs from 4000/- per hour to 2500/- per hour on an average
  • ~ Instrumental in exiting the AMJ-2023 CSAT score at 4+ with a highlight against trainer likeability at 4.21
  • ~ Sales Efficiency analysis, regular trainings of the ACs which aided in maintaining an industry-high L2P% of 4.5% across lead sources
  • ~ Reduced the Refund% rate from a whopping 10% to <5% in a span of 4 months by preempting loan finance issues and strategic changes in comms
  • ~ Scaled the team to 120+ counsellors, 10 Mgrs and 4 Sr Mgrs within a span of 8~10 months to build capacity while developing on-ground capability
  • ~ Mid-funnel marketing strategies, Daily AC-level Input metrics analysis with a robust feedback loop via Mgrs
Stakeholder ManagementStrategy ImplementationCross-functional Team LeadershipBusiness AcumenCommunication

Whitehat jr

Director

Feb 2020 – Nov 2021 · 1 yr 9 mos · Mumbai, Maharashtra, India

  • ~ Strategically built the Referral Sales team up from scratch, delivered an upwards of Rs 50 lakhs per week, WoW, in India & US sectors
  • ~ Sales Strategy - spearheaded entry into the ANZ (Australia NZ) vertical, delivered an upwards of Rs 30-35 lakhs WoW while maintaining excellent conversion % and ARPU of an upwards of Rs 38000
  • ~ Successfully penetrated into the India markets via Live (1:1) , Dead (1:2), No Laptop live leads, (1:6) etc
  • ~ Leading 450+ resources comprising interns, TLs, Sr Mgrs and Dir on a daily basis towards one single goal of contributing to the P&L of WhiteHat Jr
  • ~ Capacity Building - Scalability from 1x to 10x and 10x to 100x
  • ~ Member of “Knights of The Order” and a regular panellist at “Meet The Leader” programs
  • ~ Strategic interventions in the category-mix by leveraging Basic, Standard, Premium and Frontier packages to increase volume and value
  • ~ New Business Development- Ingress into the US, Australia, New Zealand, UK, Singapore & Philippines market
  • ~ Widely regarded as a Process Leader who brings in best practices into the system – regularised work patterns at the frontline POS
  • ~ Retention of customers while adding to the Referral base
  • ~ Maintained excellent levels of input throughout the cohort while motivating Sales Managers and TL/DITs to convert from a low base – SMs have clocked to the tune of 240 minutes+
Stakeholder ManagementStrategy ImplementationCross-functional Team LeadershipBusiness AcumenCommunication

Marathon realty pvt ltd

Cluster Head

Mar 2017 – Feb 2020 · 2 yrs 11 mos · Mulund

  • Responsible for revenue generation, Go-To-Market strategies & market intelligence across the central region.
  • In my portfolio, I currently have an eclectic mix of Under Construction and RTMI/OC received properties ranging from Rs 40 lakhs to 12 Cr that span from the affordable to the uber luxury segment in the Mulund & Bhandup region, MMRA - 9 residential and 2 commercial properties to be exact (& several 100 acres of land development in the pipeline) . This roughly encompasses 2500 Cr worth of inventory.
  • Handled 7 residential and 2 commercial properties with a sale portfolio ranges from Rs 40 lakhs to Rs 16 Cr with a value of Rs 2700 Cr approximately
  • Generated a revenue of 80 Cr in fresh sales at Marathon Monte Carlo, achieving an almost 333% growth in sales in the financial year 2018-2019 where the average ticket size of a unit is Rs 7 Cr
  • Achieved 100% sellout of Marathon Eminence (SRA) in the 1st phase, ticket sizes of Rs 1 Cr to 1.3 Cr
  • Responsible for naming and positioning of Marathon Millennia (SRA), had also generated Rs 50 Cr approx. in sales
  • Achieved 100% of targets in Q2’19 at Monte Plaza (retail and offices), clocking a revenue of 55 Cr to 60 Cr approx.
  • Maintained a healthy mix of 80% outright sale versus 20% lease - closed an OUTRIGHT sale of 12 Cr++
  • Leave and license with a restaurant brand and India’s largest community gym brand
  • NPD - Launched Marathon Neo Homes in the affordable segment (SRA) with apartments between Rs 40 lakhs to Rs 60 lakhs
Stakeholder ManagementStrategy ImplementationCross-functional Team LeadershipBusiness AcumenData-driven Decision MakingP&L Management

Lodha group

Manager

Dec 2013 – Mar 2017 · 3 yrs 3 mos · Mumbai Area, India

  • Managed sales for a luxury real estate portfolio valued at 50 Billion INR, achieving monthly sales of 10-20 Cr.
  • Executed innovative BTL marketing campaigns, enhancing brand visibility and customer engagement.
  • Analyzed sales trends to develop targeted strategies, ensuring alignment with project business plans.
Strategy ImplementationCommunicationBusiness Reviews

Castrol

Territory Sales Manager

Jun 2012 – Dec 2013 · 1 yr 6 mos · Aurangabad Area, India

  • Key Result Areas:
  • Coordinated with a distributor independently with a volume capacity of 50KL per month
  • Analyzed various markets and tracked growth areas of different market spaces such as MCO, PCO, CT, etc. in the district
  • Handled new account acquisition and streamlined collections in the HD segment
  • Studied sales trends and various channel of sales in B2B, HD and retail
  • Highlights:
  • Recorded a potential customer universe of 40 customers in the Gandhidham, Bhuj, Anjar area in the HD business
  • Implemented several Go- To- Market strategies which resulted into maintaining growth percentage of 105% for distributor at Aurangabad
  • Managed the training & development of DSRs and SO which led to a 17% rise in effective calls
  • Generated volume sales through SISO and Mandi activities by coordinating with rural teams
  • Executed CRB Re- launch through dealer meets at Jalna, Hingoli and Aurangabad
  • Drove synthetics by up-selling and added value and volume growth by driving 8x4x1 model
  • Acquired a customer who gave a spurt of 20kl to the direct HD business
Strategy ImplementationCommunicationBusiness ReviewsBusiness Acumen

Britannia industries limited

Summer Trainee

May 2011 – Jul 2011 · 2 mos · Kolkata Area, India

  • Streamlined sales process by reducing the gap in DPL (dealer per lakh) from 292(gap till Mar’11)
  • to 290, concentrating on a specific channel, mainly the kiosks
  • Successfully drove an increase in sales at KATs (Key Accounts), GTs (General Trade) and Kiosks
  • by 3% volume cumulatively
  • Recommended way-forward for the confectionary vertical of Britannia India by comparatively
  • analysing brand Treat-O against Oreo(Kraft foods)
  • Managed the various channels of sales at Britannia India, giving impetus to key result areas such
  • as visual merchandising, relationship building and after sales service
  • Managed the ECOs(Effective Coverage Outlets) of 4 major distributors in the Kolkata Metro Area
  • along with the DSRs(Distributor’s Sales Representatives)

Education

Loyola School, Jamshedpur

XIIth Boards (ISC)

Vellore Institute of Technology

Bachelor of Technology (BTech) — Biotechnology

Welingkar Institute of Management

PGDM — Retail and Marketing

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