Srini Basava

CEO

Bengaluru, Karnataka, India24 yrs 4 mos experience

Key Highlights

Led the establishment of a high-performing India Center.
Achieved Great Place to Work certification since 2022.
Expert in transforming organizations through technology strategy.

Stackforce AI infers this person is a SaaS and Fintech leader with extensive experience in product development and organizational transformation.

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Skills

Core Skills

Product DevelopmentTeam Leadership

Other Skills

Product OwnershipComplianceAgile DeliveryEmployee EngagementAgile MethodologiesSDLCSaaSIT StrategySoftware DevelopmentStrategyEnterprise SoftwarePMOScrumLeadershipArchitecture

About

Extensive experience in large and small companies (Fortune 200 to $100M revenue), leading large engineering teams and initiatives across diverse systems and technologies. • India Site Leadership • E2E Engineering and Organizational Leadership • Technology Strategy • Architecture (Business solutions and B2B integrations) • Global Product Delivery (Payments, Accounting, Agile, Regulatory and Infrastructure solutions) • Change Leadership (building & transformation of organizations) • Team leadership (30+ to 1000+ Techonology FTE)  Specialties:  • Site Leadership • R&D Leadership • SaaS/ Enterprise Product Development • Finance / Banking industry (Credit Card/ Real-time processing/ Care) • Personal Finance Management • Mobile Technologies

Experience

24 yrs 4 mos

Total Experience

3 yrs 8 mos

Average Tenure

2 yrs 4 mos

Current Experience

Bazaarvoice

4 roles

Senior Vice President - Product Development & Innovation | Managing Director, APAC Operations

Dec 2025 – Present · 4 mos · Hybrid

Taking on incremental charter, to drive transformational change at Bazaarvoice.
Responsibilities include
Managing Director, APAC Leader (GCC, Board member, Technology, Marketing, Services, HR functions)
Product Development Leader (Consumer Experience - Apps, Integration, Data, Social Commerce, etc.)
Innovate & Transform (Global Post-Sales Client Experience)

Senior Vice President - Product Development | Managing Director, Bazaarvoice India | GCC Leader

Jul 2024 – Present · 1 yr 9 mos · Hybrid

Leading the next phase of growth at Bazaarvoice. Focused on unlocking India Center(s) value for Bazaarvoice.
Responsibilities include
Managing Director India Operations (Board member, Technology, Marketing & Services leader, HR)
Product Development leadership (Consumer Experience - Apps, Integration, Data, Social Comm., etc.)
One APAC Initiative (collaborate closely with APAC field teams)

Vice President - Head of Product & Services Center(s) | GCC Leader

Promoted

Dec 2023 – Present · 2 yrs 4 mos · Hybrid

Took on the additional responsibilities of setting up and leading the Bazaarvoice Services India Pvt Ltd (along with Bazaarvoice Technology India Pvt Ltd).
Responsibilities include
Managing Director, Bazaarvoice Services India Pvt Ltd (Board member & authorized signatory)
Establishing & maturing Global Services, Customer Support, Customer Care, Marketing, Sales, etc. functions

Vice President - Head of Product Development | GCC Leader

Sep 2019 – Present · 6 yrs 7 mos · Hybrid

Hired as Bazaarvoice's India employee #1 in 2019 (Bangalore), built the India Center into a Great Place To Work (since 2022).
Responsibilities:
Managing Director, Bazaarvoice Technology India Pvt Ltd (Board member & authorised signatory)
Build & lead India Center & Engineering leadership of Consumer Experience
Built a sustainable Products, Engineering, Dev Ops, HR functions in India
Product ownership: APIs, Mobile, Post-interaction Emails, Consumer Display, Galleries, Data Platforms
Accomplishments
Built India Center ZERO to 200+ employees (High Performing & Employee Engagement of >75%)
Great Place to Work since 2022 (certified)
India Center build out (initial work place, helped build out a new long-term office/ home)
Ensure adherence to Compliance, regulatory & audit requirements
End-to-End ownership of "Consumer Experience" for Bazaarvoice's global customers (100% in India)
Track record of High quality and predictable-agile delivery of extremely high scale products (90%+)
Established Internship programs: College & Back-to-work for returning women with (70% conversion)

Team LeadershipProduct OwnershipComplianceAgile DeliveryProduct Development

Ptc

Vice President - R&D Leader & India Site Leader

Oct 2017 – May 2019 · 1 yr 7 mos · Pune Area, India · On-site

As India Site Leader, led 1500+ engineers across Pune & Gurugram sites for PTC Software, who developed complex engineering products and functions (from Creo, PLM, Platforms, IoT, Augmented Reality, Global Services, Tech Support & IT).
Primary responsibilities include
Defined and led PTC’s India Technology strategy
Transformation into a high performing technology center (ownership, collaboration, performance)
Built a diverse workforce (gender & tenure)
Led Academic Outreach programs leading to strategic and synergic relationships
Leadership and talent development across India sites
Establishing a strong partnership with EMEA Sales (especially India)
Champion Innovation initiatives
Accomplishments
Complete ownership of 3 products out of India (accountability)
60% of India teams co-located (productivity)
Pune Best Employer Brand Awards 2018
Maharashtra's Best Employer Brand Awards 2018

[24]7.ai

Sr. Director - Product Development (Enterprise SaaS platforms)

Nov 2014 – Oct 2017 · 2 yrs 11 mos · Bengaluru, Karnataka, India · On-site

Platform Engineering Leader
Matured our platforms into truly world-class platforms of scale. Built sustainable engineering organizations, and delivered enterprise scale platforms (Omni-channel, highly scalable, high performance, accessible, highly available, highly integrate-able, and resilient to disaster scenarios).
Digital Products - Head of Assisted Solutions Engineering
India leadership team
Agent Experience (Web-based)
Assist Interaction Platform (SaaS)
Active Share (SaaS)
Assist Ops (SaaS)
Workforce Management (SaaS)
Accomplishments:
Agile delivery model
Effective Delivery (Dev focus on quality, automation, CI/CD/CT, monthly release train)
Predictable and high quality releases (streamlined commitments, communication) - 100% uptime
Operational excellence - RCA, tech debt, automation
Rebuilt the Platform Engineering team
Employee Engagement Rating 86%

Intuit

Group Dev Manager - Product Development Leader

Jun 2010 – Sep 2014 · 4 yrs 3 mos · Bangalore, India

Business Unit Site Leader & Product Development leader
Member of the Extended India Leadership Team
Established & driver of BU Mobile Center of Excellence
SaaS development (JEE & ASP.NET)
Multiple Innovations (experiments in India, Australia & US)
Leader for Rewards & Recognition for India Development Center
Executive Sponsor for college hiring
Sponsor for Leadership training & New Hire Orientation initiatives
Accomplishments
Build/ transformed into highly engaged teams
Established Agile discipline & adoption
Multiple 5* apps on both Apple & Google App Stores
Built a culture of innovations within org (tested many offerings for US, India & AUS customers)
Intuit India raked in top 10 in Rewards & Recognition category in both 2012 & 2013
Employee Engagement Rating of 96% (transformed gradually from 60%)

Yodlee infotech pvt ltd

Director - Engineering

May 2009 – Jun 2010 · 1 yr 1 mo · Bangalore, India

Global Engineering leader & Head of Quality organization,
Member of India Leadership Team
Built an integrated and customer focused organization
Automation Center of Excellence (Services)
Build & Release Management
Manage budget CAPEX & OPEX
Accomplishments:
Defined a measurable strategy for improving product quality
Transformed Quality Engineering team
Agile process rollout/ adoption
100% service automation within 8 months
Delivered high impactful features & releases

Capital one

Senior Manager & Architect

Jan 2000 – May 2009 · 9 yrs 4 mos · Richmond, Virginia Area

Sr. Manager & Enterprise Architect, Software Product Development (SaaS)
BU Software Strategy and Architecture
Product Development (B2B integration, Web, client-server, Oracle, DB2, middleware, BO, Data Warehousing, etc.)
Business Continuity and Disaster Recovery strategy
Accountable for Software Product Risks & Audits
Accountable for SOX Control testing & Logical Security audits
Budget & Resource planning
Process Management (Six Sigma Green Belt certified)
Accomplishments
Product Development Strategy
Domain Target Architecture for multiple BUs
End-to-End ownership of multiple platforms (Marketing, eCommerce, middleware, mainframes & data warehouse)
Large Scale multi-tier architectures
Product & Application roadmaps
Product Development of high transaction & volume systems
Product Evaluations (Build vs. Buy recommendations)
Outsource vs. Insource recommendations
Lead onshore & offshore teams

Ibm

Software Analyst Lead/ Customer Liaison

Mar 1997 – Jan 2000 · 2 yrs 10 mos · Gaithersburg, MD

Lead Software Analyst
Oversaw the configuration and release management team
Quality services and development lead for a Clinical Information Systems solution.
Chosen to lead client interactions from requirements, design through to implementation of a reporting solution.
Primary Customer Liaison for Product Development
Accomplishments:
Managed the development of automated solution to release of daily price lists to 2000+ ECKERD stores.
Automate the process to enable daily rollouts to thousands of stores across US.
Owner of support process, which was certified as ISO 9001 compliant by external auditors.