Giridhar Chandrasekar

Operations Associate

Chennai, Tamil Nadu, India8 yrs 4 mos experience
Highly Stable

Key Highlights

  • 8+ years of expertise in delivery operations.
  • Consistently achieved 100% serviceability with 10-minute delivery benchmarks.
  • Led large scale fleet expansion across multiple cities.
Stackforce AI infers this person is a Logistics Operations Manager with a strong focus on Last Mile Delivery.

Contact

Skills

Core Skills

Last Mile OperationsOperational ExcellenceOperational FrameworksOperational Efficiency

Other Skills

LeadershipStrategic PlanningCity ManagementP&L OperationsFleet OperationsData AnalysisTeam ManagementCost ReductionBusiness ExpansionLast MileService-Level Agreements (SLA)Supply Chain OperationsSQLManagementObjectives and Key Results (OKRs)

About

With 8+ years of expertise in delivery operations, I thrive on the dynamic challenges within Last Mile Operations, consistently seeking ways to improve Serviceability & Speed, reduce costs, and elevate the overall delivery experience.

Experience

8 yrs 4 mos
Total Experience
8 yrs 4 mos
Average Tenure
8 yrs 4 mos
Current Experience

Swiggy

4 roles

Operations Manager

Promoted

Nov 2024Present · 1 yr 6 mos

  • Driving end-to-end last mile operations across Tamil Nadu, leading large scale fleet expansion and operational excellence in quick commerce operations.
  • Scaled Instamart dedicated fleet model across 16 cities, establishing structured and sustainable supply shaping
  • Delivered consistent 100% serviceability while maintaining 10-minute delivery benchmarks across markets
  • Leading and mentoring a 20+ member operations team, building strong ownership and performance culture
  • Strengthened rider acquisition, retention, and productivity to ensure stable earnings and cost efficiency
  • Partnered cross-functionally to drive city expansion, operational stability, and market leadership
  • Focused on building scalable systems, high-performance teams, and execution-led growth.
LeadershipStrategic PlanningCity ManagementP&L OperationsLast Mile OperationsOperational Excellence

Area Manager

May 2023Nov 2024 · 1 yr 6 mos

  • Led last-mile operations across Chennai, focusing on strengthening operational frameworks and driving sustainable growth. I built and streamlined delivery operations, implemented strategic initiatives, and designed a new payout structure under the SSU model to improve partner engagement and cost efficiency. Through structured root cause analysis and data-driven decision-making, I consistently improved key performance metrics, enhanced operational efficiency, and elevated customer experience.
Team ManagementCost ReductionBusiness ExpansionLast MileService-Level Agreements (SLA)Supply Chain Operations+2

Senior Fleet Manager

Promoted

Jun 2019May 2023 · 3 yrs 11 mos

SQLManagementObjectives and Key Results (OKRs)Data Analysis

Fleet Manager

Dec 2017May 2019 · 1 yr 5 mos

Fleet OperationsCustomer ServiceProblem SolvingDriving Efficiency

Eminent consultancy and services pvt. ltd.

Team Lead

Jan 2017Dec 2017 · 11 mos · Chennai Area, India

Subway

Assistant Manager

Jan 2013Feb 2014 · 1 yr 1 mo · Chennai Area, India

Education

University of Madras

BCA

Jan 2014Jan 2016

Asan Memorial College Of Arts And Science

Bachelor's degree

Jan 2014Jan 2017

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