Giridhar Chandrasekar

Operations Associate

Chennai, Tamil Nadu, India8 yrs 4 mos experience

Highly Stable

Key Highlights

8+ years of expertise in delivery operations.
Consistently achieved 100% serviceability with 10-minute delivery benchmarks.
Led large scale fleet expansion across multiple cities.

Stackforce AI infers this person is a Logistics Operations Manager with a strong focus on Last Mile Delivery.

Contact

Skills

Core Skills

Last Mile OperationsOperational ExcellenceOperational FrameworksOperational Efficiency

Other Skills

LeadershipStrategic PlanningCity ManagementP&L OperationsFleet OperationsData AnalysisTeam ManagementCost ReductionBusiness ExpansionLast MileService-Level Agreements (SLA)Supply Chain OperationsSQLManagementObjectives and Key Results (OKRs)

About

With 8+ years of expertise in delivery operations, I thrive on the dynamic challenges within Last Mile Operations, consistently seeking ways to improve Serviceability & Speed, reduce costs, and elevate the overall delivery experience.

Experience

8 yrs 4 mos

Total Experience

8 yrs 4 mos

Average Tenure

8 yrs 4 mos

Current Experience

Swiggy

4 roles

Operations Manager

Promoted

Nov 2024 – Present · 1 yr 6 mos

Driving end-to-end last mile operations across Tamil Nadu, leading large scale fleet expansion and operational excellence in quick commerce operations.
Scaled Instamart dedicated fleet model across 16 cities, establishing structured and sustainable supply shaping
Delivered consistent 100% serviceability while maintaining 10-minute delivery benchmarks across markets
Leading and mentoring a 20+ member operations team, building strong ownership and performance culture
Strengthened rider acquisition, retention, and productivity to ensure stable earnings and cost efficiency
Partnered cross-functionally to drive city expansion, operational stability, and market leadership
Focused on building scalable systems, high-performance teams, and execution-led growth.

LeadershipStrategic PlanningCity ManagementP&L OperationsLast Mile OperationsOperational Excellence

Area Manager

May 2023 – Nov 2024 · 1 yr 6 mos

Led last-mile operations across Chennai, focusing on strengthening operational frameworks and driving sustainable growth. I built and streamlined delivery operations, implemented strategic initiatives, and designed a new payout structure under the SSU model to improve partner engagement and cost efficiency. Through structured root cause analysis and data-driven decision-making, I consistently improved key performance metrics, enhanced operational efficiency, and elevated customer experience.

Team ManagementCost ReductionBusiness ExpansionLast MileService-Level Agreements (SLA)Supply Chain Operations+2