Purnendu Sinha — Product Manager
Experienced technical support specialist expertise in financial products within the banking domain. Demonstrated success in providing comprehensive technical guidance and support to clients and internal stakeholders, ensuring optimal product functionality and utilization. Proficient in troubleshooting complex issues, delivering high-quality solutions, and enhancing user experience through effective communication and problem-solving skills. Skilled in managing and resolving escalations, training users, and collaborating with cross-functional teams to improve product performance and customer satisfaction.
Stackforce AI infers this person is a Technical Support Specialist in the Fintech industry.
Location: Pune, Maharashtra, India
Experience: 9 yrs 11 mos
Skills
- Technical Support
- Product Support
Career Highlights
- Expertise in financial products within the banking domain.
- Proficient in troubleshooting complex technical issues.
- Skilled in enhancing user experience through effective communication.
Work Experience
BNY
Technical Product Specialist (1 yr 10 mos)
Lead Technical Analyst (2 yrs 5 mos)
UBS
Tech Ops Analyst (2 yrs 1 mo)
Capgemini
Consultant (4 mos)
Associate Consultant (1 yr 2 mos)
Huawei Technologies India
Telecom Consultant (9 mos)
VAS Engineer (1 yr 4 mos)
Education
Bachelor of Engineering (B.E.) at MIT Academy of Engineering, Alandi, Pune
