Ruchi Shah

Director of Engineering

Noida, Uttar Pradesh, India12 yrs 10 mos experience
Highly Stable

Key Highlights

  • Expert in scaling product management education programs.
  • Proven track record in digital product lifecycle management.
  • Strong focus on AI-first product thinking and mentorship.
Stackforce AI infers this person is a Product Management expert with a focus on EdTech and Retail industries.

Contact

Skills

Core Skills

Program OperationsProduct ManagementDigital Product Management

Other Skills

Program ImplementationE-CommerceBusiness-to-Business (B2B)User ResearchAgile / ScrumData AnalysisMerchandise PlanningRetail SalesIT Business AnalysisUser StoriesMarket AnalysisCustomer Relationship Management (CRM)Employee TrainingSupply Chain ManagementInventory Management

About

Interested in learning Product Management through real product building? Follow for insights on Product Thinking, PM Careers, and AI-First Product Management. I lead Program Operations at Product Management Learning (PML) School, a practice-first product management school focused on helping professionals move from PM theory to real product execution. At PML School, we believe Product Management cannot be learned from slides alone. It must be practiced through real product decisions, structured thinking, and hands-on product labs. My role focuses on designing and scaling cohort-based learning systems, program operations, and mentor-driven feedback loops that help aspiring and mid-career professionals become confident product builders. We build programs where learners: • Work on real product problems and product strategy exercises • Practice PRDs, product discovery, analytics, and roadmap decisions • Learn directly from industry product leaders and mentors • Build portfolio-ready product case studies • Develop AI-first product thinking for modern product teams Our goal is simple: 👉 Help learners think, build, and lead like real Product Managers. Who our programs help • Aspiring Product Managers • MBA students exploring Product roles • Business / Operations professionals transitioning to PM • Early-career PMs who want stronger product thinking Core focus areas Product Management Education • Cohort-Based Learning • Product Strategy • Hands-on Product Labs • PM Career Acceleration • Mentor-Led Programs • EdTech Program Operations • AI-First Product Thinking 🌐 Learn more: https://schoolpml.wordpress.com/

Experience

12 yrs 10 mos
Total Experience
4 yrs
Average Tenure
10 mos
Current Experience

Prithvi living tech

Global People Manager

Mar 2026Present · 1 mo · Remote

Product management learning (pml) school

Director – Program Operations & Community Growth

Jun 2025Present · 10 mos · Noida, Uttar Pradesh, India · Remote

  • Own end-to-end program operations for PM learning cohorts, workshops, and challenge-based sprints
  • Scale cohort delivery systems ensuring consistent learner experience and on-time execution
  • Drive community engagement across live sessions, mentorship, and hands-on challenges
  • Partner with mentors and instructors to maintain delivery quality and learning outcomes
  • Track and improve key program metrics: completion, engagement, retention, and learner progression
  • Build repeatable operational processes to support program growth without quality loss
Program ImplementationE-CommerceProgram OperationsProduct Management

Stealth startup

Digital Product Manager | | Retail & Supply Chain

Jan 2017Jan 2023 · 6 yrs · Greater Bengaluru Area · On-site

  • Owned end-to-end product lifecycle including product discovery, roadmap planning, delivery, and optimization for digital retail and supply-chain platforms
  • Led user research, stakeholder interviews, and JTBD analysis to identify operational pain points across inventory, order management, logistics, and fulfillment
  • Translated business needs into PRDs, user stories, acceptance criteria, and prioritized backlogs using Agile / Scrum methodologies
  • Drove cross-functional collaboration with engineering, operations, UX, data, and business teams to deliver scalable solutions
  • Improved inventory visibility, demand planning, and order-to-delivery cycle time through workflow automation and system integrations (ERP, OMS, WMS)
  • Defined and tracked product KPIs & OKRs including adoption, cycle time, accuracy, SLA compliance, and NPS
  • Applied data-driven decision making, leveraging analytics, dashboards, and user feedback loops for continuous improvement
  • Delivered MVPs and iterative releases, balancing customer value, business impact, and technical feasibility
  • Supported GTM execution, change management, and stakeholder enablement for successful product adoption
Business-to-Business (B2B)Product ManagementDigital Product Management

Biba fashion ltd

Senior Merchandise Manager

Jan 2012Jan 2016 · 4 yrs · New Delhi, Delhi, India · On-site

Business-to-Business (B2B)Product Management

Fabindia limited (erstwhile fabindia overseas pvt. ltd.)

Buyer | Merchandising & Category Management

Jan 2010Jan 2012 · 2 yrs · New Delhi, Delhi, India · On-site

Product ManagementMerchandise Planning

Education

CHANDIGARH UNIVERSITY

Master of Business Administration

Jan 2007Jan 2009

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