Apr 2024 – Present · 2 yrs · Remote

• Working on building Neostra, a privacy and data governance platform designed to help organisations operationalize compliance with regulations such as India’s Digital Personal Data Protection Act (DPDPA), GDPR, and CCPA.
• Focused on translating regulatory requirements into practical privacy workflows including privacy rights management, consent lifecycle management, governance frameworks, and data inventory.
• Also driving market education and product positioning around operational privacy through thought leadership, privacy awareness initiatives, and content focused on DPDPA implementation and privacy operations.

Aug 2023 – Feb 2024 · 6 mos · Remote

• Interviewed, hired and trained employees, implementing a mentoring program to promote sales.
• Analyzed sales data for trends, making improvement recommendations.
• Monitored competitors for a product and pricing edge.
• Maintained customer relationships, identifying needs, and offering services.
• Conducted one-on-one meetings to address selling hurdles.
• Coached employees in successful selling and cross-selling.
• Led team meetings to reinforce goals and expectations.
• Engaged in product training, branding, and acquisition initiatives to boost awareness and revenues.
• Managed customer accounts, closing lucrative deals through strong negotiation.
• Addressed customer relations issues for quick resolution.
• Collaborated with upper management to exceed team goals, managing revenue models and customer engagement strategies.

Jun 2021 – Aug 2023 · 2 yrs 2 mos

• Secured and managed a White Label Payroll Solution project from Mauritius region according to their tax laws and regulations.
• Built an outreach campaign to generate more leads in the target markets.
• Developed customized and interactive product presentations.
• Formulating the Scope of Work for clients in collaboration with the Delivery team and subsequently presenting the same to the customer.
• Data-centric in approach and came up with smart & efficient processes for amazing customer experience.
• Constantly worked with the products team to improve the HRM interface and new instances for customers.
• Lead a team of individuals consisting of sales professional, business development, customer support folks.
• Built a channel sales strategy with biometric vendors, auditors and consultants to generate additional revenue.

Jan 2020 – Apr 2021 · 1 yr 3 mos · Remote

• Started targeting International markets and closed some good deals in US & UK markets.
• Explored and understood complex customer requirements in the international markets on both business and technical level.
• Selling Business Management Solutions like Billing POS, CRM Softwares to restaurants, QSRs & retail stores.
• Key Account Management & upselling.
• Built an interactive Marketing Strategy to reach out and generate potential leads.
• Built and maintained relationships with customers, influenced long- term strategic direction to maintain revenue options.

Feb 2019 – Aug 2019 · 6 mos · Greater Bengaluru Area · Hybrid

• Introducing new table management platform in the market.
• Penetrated the new product into a saturated market and exceeded sales targets every month.
• Securing & creating deal structures by negotiating with the Owners & General Managers.
• Managed end-to-end client relationships right from product pitching to revenue generation.
• Created a Sales Strategy focusing to maximize company revenue by setting merchant commercials & over achieving sales targets.
• Key Account Management of Restaurants, 5 Star Hotel Properties, Multi-chain Brands, Local & National Brands.

May 2017 – Dec 2018 · 1 yr 7 mos · Bengaluru Area, India · On-site

• Created a channel for new client acquisition and generating business from distributors and merchants.
• Selling Warranty Programs for durables & insurance for mobile phones.
• Handled a team of 50 on-field promoters
• Train the in-store executives to promote & sell Zopper Warranty Schemes.
• Identifying customer needs, assessing their risk appetite.
• Key Account Management

Jul 2015 – Apr 2017 · 1 yr 9 mos · Bengaluru Area, India

• Meeting Potential customers on daily basis
• Maintaining relationship with the Key Accounts.
• Training a team to get the retention and sales done
• In-house & on-field training
• Finding the potential customers and creating leads
• Maintaining relationship with the customers & updating the quality and offers to the customers