Amanda Björneskog

Business Development Executive

Malmo, Skåne County, Sweden13 yrs 10 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in architecting customer experiences with AI-driven solutions.
  • Proven track record in technical presales and stakeholder management.
  • Strong leadership in nonprofit organizations promoting women in tech.
Stackforce AI infers this person is a SaaS solutions architect with a strong focus on customer success and technical presales.

Contact

Skills

Core Skills

Solution ArchitectureCrmProject ManagementTechnical PresalesSalesProduct Management

Other Skills

ZendeskHubSpotNonprofit OrganizationsCross-functional Team LeadershipEducational LeadershipProjektledningStakeholder ManagementBusiness ArchitectureMarketing StrategyMarketing AutomationArtificial Intelligence (AI)Business-to-Business (B2B)Time ManagementTech salesCold Calling

About

With a foundation in IT and Product Development, I specialize in architecting seamless customer experiences. Now, as a Commercial Solutions Engineer at Zendesk, I help businesses bridge the gap between complex workflows and meaningful customer interactions. I’m passionate about turning friction into flow and helping companies scale through intelligent, AI-driven support and customer success solutions. 🛠️✨ __________________________________________ Contact: amanda.bjorneskog@zendesk.comamanda.bjorneskog@outlook.com Just send me a message if you're up for lunch or a Swedish fika! ☕️

Experience

13 yrs 10 mos
Total Experience
1 yr 4 mos
Average Tenure
1 yr
Current Experience

Zendesk

Commercial Solutions Consultant

Mar 2026Present · 2 mos · Malmö · Remote

ZendeskSolution Architecture

Hubspot

3 roles

Senior Solutions Engineer

Nov 2025Mar 2026 · 4 mos

  • Constantly above 100% with an average of 160% balanced score card
  • Presidents Club 2024 & 2025 (2 out of 2 possible)
  • #3 best performing Solutions Engineer Globally & #1 in EMEA three times
  • 100 best Globally in Sales Pitching
  • Enabling Director and VP level Sales to empower their peers and get better processes.
  • Small Business Community Lead for Solutions Engineers
  • Leading internal Projects for Diversity, Inclusion and Belonging
  • Win rate 52% in 2023
ProjektledningProject Management

Solutions Engineer L2

Promoted

Dec 2023Nov 2025 · 1 yr 11 mos

Technical PresalesStakeholder ManagementSolution ArchitectureCRMBusiness Architecture

Solutions Engineer

Sep 2022Dec 2023 · 1 yr 3 mos

Stakeholder ManagementTechnical PresalesBusiness ArchitectureCRMMarketing StrategyMarketing Automation+2

Datatjej

6 roles

CRM Admin & Active Member

May 2025Present · 1 yr

  • Actively helping the Board and Project Group to utilise HubSpot as their CRM for organising their work with sponsors.
CRMHubSpotNonprofit OrganizationsCross-functional Team LeadershipEducational Leadership

Committee member & Auditor

May 2023May 2025 · 2 yrs

  • (VOLUNTARILY WORK)
  • Assisting the elected members of the board.
  • Interview and assign a new board and project group for 2024/2025
  • Audit the organisations initiatives during the 2022/2023 year
  • Description of DataTjej:
  • DataTjej is a Swedish non-profit organization who works to promote and unite girls and non-binary who are interested in IT and data. We have around 5000 members now but wish to continue to grow. Do you have a company and want to join and arrange event with us?
  • Contact: naringsliv@datatjej.se

Local Business Responsible

May 2022May 2023 · 1 yr

  • Assisting the Elected members of the board

Chairwoman

May 2021May 2022 · 1 yr

  • Elected Chairwoman of DataTjej!
ProjektledningProject Management

Local Rep Business Relation

May 2020May 2021 · 1 yr

ProjektledningProject Management

Head of Business Relations

May 2019May 2020 · 1 yr

  • Elected member of the board of DataTjej as Head of Business Relations. In my role I had the responsibility for overseeing the work of the local business operators and supporting them in their work in nine cities all around Sweden.
  • I also handled the larger collaborations DataTjej had with different companies.

Swea professional ireland

VP of SWEA Ireland & SWEA Professional operator

Mar 2024Feb 2026 · 1 yr 11 mos · Dublin, County Dublin, Ireland

  • (VOLUNTARILY WORK)
  • SWEA is a GLOBAL NETWORK with over 6,000 Swedish-speaking women in more than 70 chapters in over 30 countries.
  • SWEA is the largest non-profit organization outside Sweden, promoting the Swedish language, culture, and traditions.
  • My role as VP helps the branch in Ireland to operate, plan events and coordinates the Professional network.
Business-to-Business (B2B)Time ManagementStakeholder ManagementHubSpotTech salesSales

Salesforce

Business Development Representative

Nov 2021Aug 2022 · 9 mos · Dublin, County Dublin, Irland

Jayway by devoteam

Agile Product Manager Consultant

Jan 2021Nov 2021 · 10 mos · Malmö, Skåne, Sverige

  • Worked with customer products but also in-house products.
  • The knowledge sharing culture at Jayway was one of a kind, which I was very engaged in and conducted trainings.
Business-to-Business (B2B)Cold CallingTime ManagementStakeholder ManagementTech salesLead Generation+1

Telia finance

Product Manager

Jan 2021Jun 2021 · 5 mos

  • Assignment through Jayway -
  • PM on a split payment solution for Telia Finance.
IT OperationsProjektledningAgila metoderStakeholder ManagementProject Management

Ikea

Product Manager & Agile Coach

Oct 2019Jan 2021 · 1 yr 3 mos · Malmö, Sverige

  • Consultant through Afry.
  • Facilitated teams, at one point 5 teams
  • Worked on OKRs (Objectives and Key Results) for the Business Unit
  • Sorted staffing
  • Facilitated budget planning
  • Organised Epic planning for the Business Unit
  • Worked with many different stakeholders
IT OperationsSAFeProjektledningAgila metoderAgil projektledningStakeholder Management+1

Afry

Software Consultant

Jun 2018Jan 2021 · 2 yrs 7 mos · Malmö

Product ManagementIT OperationsObjectives and Key Results (OKRs)ProjektledningAgil projektledningProduct Discovery+1

E.on

Product Owner and Agile Coach

Jun 2018Sep 2019 · 1 yr 3 mos · Malmö, Sverige

  • I worked as a consultant through ÅF (AFRY) at E.ON on a project called Ectorcloud, connected to Ectogrid. Here I developed the backend and I was facilitating the team.
  • Owned the sprint planning
  • Facilitated the feature planning
  • Stakeholder management
ProjektledningIT OperationsAgila metoderProject Management

Softhouse consulting

2 roles

Software Engineer

Promoted

Jun 2017Jun 2018 · 1 yr

ProjektledningIT OperationsAgila metoderProject Management

Back End Developer

Jan 2017May 2017 · 4 mos

  • Student project, building a CRM-system.
IT Operations

Ericsson

Software Development Engineer

Jun 2017Jun 2018 · 1 yr · Karlskrona, Blekinge län, Sverige

  • Worked as a consultant on Ericsson, EWP (Ericsson Wallet Platform).
IT Operations

Ericsson

2 roles

Software Developer

May 2016Aug 2016 · 3 mos · Karlskrona, Sverige

  • Summer internship on the Ericsson office in Karlskrona.
IT Operations

Software Developer

Feb 2016May 2016 · 3 mos · Karlskrona, Sverige

  • Student project, we developed an application integrated with Ericssons mobile platform, EWP.
  • I was responsible for the front-end, but did some other parts as well.
IT Operations

Forenede a/s

Postgården Höllviken

Jun 2015Aug 2015 · 2 mos · Höllviken

  • Summer employment

Föreningen datatjej

Medlemsskapsansvarig

Apr 2015May 2016 · 1 yr 1 mo

  • (VOLUNTARY WORK) DataTjej (computer girl/data girl) is a nonprofit organization that wants to encourage girls of all ages who are interested in computers and IT. One of our goals is to help establish contacts between students and the industry as well as creating a bound between all IT girls. Our long term goal is to increase the number of women in the IT industry.
IT Operations

Forenede a/s

Postgården Höllviken

Jun 2014Aug 2014 · 2 mos · Höllviken, Sweden

  • I worked as a nursing assistant for three months. I got some basic education and medical delegation. After a month of work I, on my own initiative, got Probe-delegation.

Vellinge kommun

Executive Chairman

Sep 2010Jul 2014 · 3 yrs 10 mos · Vellinge, Sweden

  • Executive chairman in Vellinge Communitys Youth Council.
  • The Councils task is to obtain the youth’s opinions about the community. We set up different events for the youth, to have more things to do and help where help is needed. I was also responsible for the community’s LAN-events.

Education

Blekinge Institute of Technology

Bachelor of Science (Thesis Approved) — Software Engineering

Jan 2014Jan 2017

Sundsgymnasiet

Technology

Jan 2011Jan 2014

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