Jan 2021 – Present · 5 yrs 4 mos · Dubai, United Arab Emirates

• ExploreTECH revolutionizes hospitality technology procurement in the Middle East and Africa. Our B2B marketplace simplifies sourcing, saving buyers time and money while empowering informed tech decisions. Built by industry experts, our AI-powered platform addresses the complexities of traditional procurement, delivering a seamless and efficient user experience.

Nov 2020 – Sep 2022 · 1 yr 10 mos · Dubai, United Arab Emirates

May 2019 – Nov 2020 · 1 yr 6 mos · Dubai, United Arab Emirates

• Working at regional headquarters in partnership with the Connectivity, Infrastructure + Content and GDS, Channel Operations and Support teams. Providing guidance for specific continent needs on how to build infrastructure, capabilities, and processes to execute evolving distribution strategies in the complex B2B and B2C intermediary segments, including but not limited to, TMCs, Group, OTA’s, Metasearch and Wholesale. Responsible for managing implementation and execution of partner interfaces, enhancements, distribution initiatives, and escalation/resolution processes to ensure business objectives and operational service levels are met.
• Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,200 properties in 30 leading hotel brands spanning 131 countries and territories.
• Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Jul 2016 – May 2019 · 2 yrs 10 mos · Dubai, United Arab Emirates

• Responsible for business development for all connectivity products of DerbySoft in EMEA territory. Frequent interaction with CEO, CTO, CIO level of travel distribution enterprises. Includes researching industry trends and new startups in travel industry, attending key trade fairs and consulting partners on best data strategies and integrations.
• Shanghai-based technology company serving the global hospitality distribution industry since 2002.
• Dedicated team of around 380 IT and hospitality professionals across the world.
• Distribution partners include top OTAs, search engines, and social media.
• Hotel suppliers include all of the largest global hotel groups and third-party CRSs as well as independent hotels.
• DerbySoft enables over 35 million room nights every year across more than 120,000 hotels worldwide.

Aug 2013 – Jun 2016 · 2 yrs 10 mos · United Arab Emirates

• Provide organization support by delivering creative IT solutions to establish intermediary XML connectivity between GTA and the hotel sector through 3rd party suppliers. Act as global expert on GTA’s sales systems and processes as business integration lead within sourcing. Orchestrate leadership team to complete projects that align with company goals.

Mar 2011 – Jul 2013 · 2 yrs 4 mos · United Arab Emirates

• Drove the output, financial results including P&L, and monitored the metrics of 11 market managers for the Middle East and Turkey (100 Million USD TTV) through support in resolving complex issues and continued education and training.

Oct 2009 – Mar 2011 · 1 yr 5 mos · United Arab Emirates

• Oversaw contracting of hotels and destinations services suppliers for 4 markets, UAE, Qatar, Bahrain and Oman with two direct reports for non-key accounts.

Jan 2008 – Oct 2009 · 1 yr 9 mos · United Arab Emirates

• Managed Qatar, Oman and UAE excluding Dubai city markets including accounts receivable objectives. Signed new hotels onto Booking.com and implemented system and distribution training.

Oct 2006 – Jan 2008 · 1 yr 3 mos

• Guided 6 direct reports in reservations teams across the three properties to achieve revenue growth and strategy goals.
• Managed the distribution strategy of the hotel and overlooking KPIs in the hotel around REVPAR metrics and analysis of the profit and loss picture of the incoming business.

Sep 2005 – Oct 2006 · 1 yr 1 mo

Dec 2004 – Jul 2005 · 7 mos