Souvik Banerjee

Operations Associate

Bengaluru, Karnataka, India7 yrs 7 mos experience

Highly Stable

Key Highlights

Expert in financial crime investigations and risk mitigation.
Proven track record in managing high-impact fraud cases.
Strong analytical skills in forensic analysis and evidence collection.

Stackforce AI infers this person is a Fraud and Risk Management specialist in the Fintech industry.

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Skills

Core Skills

InvestigationComplianceFraud InvestigationsRisk Assessment

Other Skills

Employee RelationsPeople ManagementPreventive ActionsSuspect InterviewingReport WritingSkilled Multi-taskerStakeholder ManagementTrainingFraud PreventionInventory ManagementCase ManagementKnowledge AcquisitionData-driven Decision MakingIncident ResponseModus Operadi Identification

About

As a fraud and ethics professional, I focus on investigating complex, high-impact cases and mitigating risks that affect organizational integrity. My experience spans financial crime investigations, transaction risk, due diligence, loss prevention, and employee relations. I have handled intricate cases involving fraud schemes, control failures, and sensitive workplace matters, often requiring deep analysis of transactions, behaviors, and systemic gaps. Many of these cases operate in ambiguity, where the ability to connect limited signals becomes critical. I bring a strong foundation in forensic analysis, risk assessment, and evidence-based investigations, with a focus on uncovering root causes and identifying patterns that indicate broader risk exposure. Repeated patterns, in my experience, often signal deeper control gaps rather than isolated incidents. Working closely with HR, legal, and business teams, I ensure investigations are conducted with fairness, confidentiality, and alignment to organizational standards, while contributing insights that support informed decision-making. I am particularly focused on understanding how risks evolve across systems and people, and how proactive approaches can build stronger, more resilient organizations. For me, the goal is not just to resolve what has happened, but to reduce the likelihood of what could happen next.

Experience

7 yrs 7 mos

Total Experience

1 yr 10 mos

Average Tenure

2 mos

Current Experience

Paytm

Manager - Investigations

Mar 2026 – Present · 2 mos

ComplianceInvestigationEmployee Relations

Swiggy

2 roles

Assistant Manager - Ethics & Integrity

Promoted

Oct 2023 – Mar 2026 · 2 yrs 5 mos

ORC Investigator
Led high-risk ethics and fraud investigations across regions with defensible outcomes.
PMO - Loss Prevention ( Instamart )
Built, stabilized, and successfully transitioned the Loss Prevention function for long-term scale and ownership for instamart.
Team Strategy and Planning
Explored AI-driven surveillance and modern loss-prevention initiatives.
Managed Hotline PAN India operations

Fraud InvestigationsRisk AssessmentPeople ManagementPreventive ActionsSuspect InterviewingReport Writing+31

Analyst - Ethics & Integrity

Oct 2021 – Sep 2023 · 1 yr 11 mos

Drove DP Hotline from pilot to GoLive for 11 tier 1 cities.

Fraud InvestigationsRisk AssessmentPreventive ActionsReport WritingSkilled Multi-taskerStakeholder Management+24

Wells fargo

Business risk and control specialist

Sep 2020 – Oct 2021 · 1 yr 1 mo · Bengaluru, Karnataka, India

Fraud InvestigationsDue DiligenceRisk AssessmentAnti-Money LaunderingSkilled Multi-taskerKYC Verification+7

Amazon

Transaction Risk Investigator

Jul 2019 – Jul 2020 · 1 yr · Bengaluru, Karnataka, India · On-site

Conducted deep-dive investigations into flagged transactions involving identity theft, spoofing, family fraud, and compromised cards (leaked/lost/stolen).
Correlated data to identify linked accounts, device fingerprints, and behavioral anomalies.
Identified a recurring MO involving:
Account takeover through credential compromise
Rapid addition of new addresses (address manipulation)
High-value purchases using stolen or leaked credit cards
Leveraged internal risk tools to trace unusual transaction patterns, including velocity spikes and geo-location mismatches
Successfully prevented multiple fraudulent transactions, reducing financial exposure and chargebacks.
Identified and investigated repeatable fraud MO, enabling proactive detection across Amazon.com, Amazon.co.uk, and Amazon Pay.
Served as a Connection Ambassador bridging the team and skip level leadership by consolidating operational and people related concerns and presenting them to leaders, enabling clear communication, faster issue resolution, and stronger alignment between team members and leadership.