Apr 2024 – May 2025 · 1 yr 1 mo · Washington, District of Columbia, United States

• Partnering with Docusign Community, Product, and the WWFO, I am taking my extensive Customer Success experience and focus to build out Docusign's Global Customer Advisory Council (Adco) Program.
• Agreements are the most important part of your business and they contain valuable data that can drive business insights—if you have the right technology to empower employees to act on them.
• This is why we launched Docusign IAM, a complete portfolio of applications, core capabilities, and platform services for intelligent agreement management.
• IAM can help you get valuable business insights out of your agreements and answer questions like:
• Did we get what we paid for?
• Have we delivered on our promises?
• Have we met our customers' expectations?
• Learn more here:
• https://www.docusign.com/intelligent-agreement-management

Jan 2023 – Mar 2024 · 1 yr 2 mos · Washington, District of Columbia, United States

• Next time...DocuSign!

May 2022 – Jan 2023 · 8 mos · Washington, District of Columbia, United States

• There’s a better way to work. It’s time to digitize and streamline how you manage agreements, all in one place. Agreements work better when everyone’s on the same page—no matter where they work. Manage all your contracts—including sending, signing and storing—all in one place for easy access. Collaborate securely from virtually anywhere on any device, in the applications you use every day. Automate the entire contract workflow and monitor progress with instant notifications showing who did what when. DocuSign does a lot more than e-signatures.
• Find out what we can do for your organization: https://www.docusign.com/a-better-way

Jun 2020 – May 2022 · 1 yr 11 mos · Washington, District of Columbia, United States

• DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, more than half a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and to simplify people's lives.

Mar 2023 – Present · 3 yrs 2 mos

• Invited to be a founding member mentoring young professionals looking to break into or advance in their customer success careers with the first and only women-only mentorship program in the Customer Success community.

Feb 2023 – Feb 2025 · 2 yrs

• Customer Success Coach for the 2023 Catalyst Coaching Corner, a program that pairs people who are aspiring to become Customer Success Leaders or who wish to elevate their Customer Success career with experienced industry leaders for monthly coaching sessions.

Jun 2019 – Jun 2020 · 1 yr · Washington DC-Baltimore Area

Jan 2019 – Jun 2019 · 5 mos · Washington DC-Baltimore Area

• LeaseAccelerator is the industry’s first software application developed specifically for Enterprise Lease Accounting and ensuring compliance with the new ASC 842, GASB 87, or IFRS 16 lease accounting standards. Fortune 500 companies lease much of the real estate and equipment they use to run their business. Real estate leases might be for factories, warehouses, call centers, research labs, retail stores, or corporate offices. Equipment might include office equipment (furniture, photocopiers), industrial equipment (forklifts, machinery), transportation equipment (trucks, planes), or IT equipment (laptops, servers).
• We believe that leasing is one of the most poorly managed financial processes in Fortune 500 companies. The average Fortune 500 company has between $100M and $1B of leases, which represent between 1000 and 10,000 assets. No other process with such high dollar values has so little governance, process, and control. While corporate real estate leases have been increasingly centralized in recent years, few companies have assigned ownership to their IT, fleet, and equipment leases. At most companies it would take weeks, if not months, to simply get a listing of all the active leases around the world.
• But this is all about to change. Recently, a new set of accounting standards have been introduced by the US (FASB) and International (IFRS) accounting boards specifically for leasing. With these new standards, leases move from an often overlooked footnote in a company’s annual report to front and center on the balance sheet. These new standards are going to require public companies to get their equipment leases in order because they will need more detail.

Aug 2017 – Jan 2019 · 1 yr 5 mos · Washington, District of Columbia, United States

• LeGuard gives data-driven legal teams a modern solution to get the key information relating to their matters – activity and spend – live, as it is occurring.
• It was designed to help make better, more timely business decisions, and stay on top of financials. LeGuard also eliminates the big stressors in the relationship with outside counsel – surprise invoices and blown budgets – in time for both in-house and outside counsel to benefit.
• Since we are not ourselves an eBiller, we naturally complement and are partnered with key technology and consulting companies to help you regain total control of your external legal spend.

May 2015 – Jan 2017 · 1 yr 8 mos · Washington, District of Columbia, United States

• Seal Software Contract Discovery and Analytics helps companies maximize revenue opportunities and reduce expenses and costs associated with contractual documents, systems and processes including Customer Relationship Management (CRM), Contract Lifecycle Management (CLM), Enterprise Resource Planning (ERP), and more.

May 2014 – May 2015 · 1 yr · Washington, District of Columbia, United States

• IST is the largest privately-owned facilities management company providing on-site mail and copy services as well as numerous proprietary software solutions. Our web-based, proprietary software, IST Suite, provides systematic advances in managing on-site facilities and allows us to do more with less by automating previously manual processes.
• Presented and sold industry-leading facilities management, e-Discovery/litigation support, and document management solutions from the largest, privately-held, dedicated facilities-management company in the U.S, to a broad array of organizations including hospitals, universities and AM 100 law firms. Customizable solutions included outsourcing, software, equipment, customer service and IT solutions.

Jan 2013 – May 2014 · 1 yr 4 mos · Washington, District of Columbia, United States

• LoopNet.com, a division of the Costar Group, is the most heavily trafficked commercial real estate website, with over 5 million average monthly unique visitors according to Google Analytics. Our registered members generate nearly over 60 million page views per month and spend an average of almost 4 minutes on the site.

Jun 2012 – Dec 2012 · 6 mos · Denver, Colorado, United States

• formerly Four Winds Interactive
• Founded in 2005, FWI has quickly become the industry-leader for enterprise visual communications software, offering Cloud-based, customized SaaS, HaaS, PaaS and IaaS digital signage solutions.

Nov 2009 – Dec 2012 · 3 yrs 1 mo · Oklahoma City, OK and Denver, CO

• Owned and ran own personal training business specializing in the physical and mental development of pre-NCAA Division 1 and 2 level scholarship and walk-on athletes.
• Developed and executed a strategically-budgeted marketing approach for generating and maintaining loyal fitness and nutrition clients in the states of Colorado, Oklahoma and Wyoming