Jun 2024 – Present · 1 yr 10 mos · Gurugram, Haryana, India

• Serving as CEO and board director, responsible for enterprise leadership, P&L performance, and engagement with the board on strategy, risk, and regulatory matters

Dec 2021 – Present · 4 yrs 4 mos · Gurugram, Haryana, India · On-site

• Board-level oversight across strategy, risk, regulatory compliance, and long-term value creation.

Oct 2020 – Jul 2025 · 4 yrs 9 mos · Toronto, Ontario, Canada

• Established in 1990 by the City of Toronto with support of the province of Ontario’s Ministry of Economic Development of Trade, over the past 28 years the Toronto Business Development Centre (TBDC) has been locally, nationally and internationally recognized for its efforts in nurturing the growth of new and emerging businesses in the Greater Toronto Area. TBDC has been acclaimed as one of the country’s leading business incubators in areas such as number of client businesses served, number of jobs created and revenues generated by client businesses.

Jan 2017 – Dec 2019 · 2 yrs 11 mos

• Creating the Digitization road map for the Consumer Bank and leading the team across the Digital banking spectrum: Internet, Mobile Banking, Sales force Automation, Artificial Intelligence and Responsive Innovation
• Responsible for digitizing key banking products including SME, Retail Assets, Retail Liabilities, Mutual funds
• Customer acquisition across banking products including Cross Sell through Digital Spends and other Online Campaigns. For many business lines, contributing more than 25% of the sales numbers
• Evolved and Scaled up the digital channels to service more than 50% of the bank’s customer requests
• Conceptualization and owner of Mobile Banking-Indus Mobile: Launched India’s First Fingerprint Banking on iOS and Android Phones and evolved it to a lifestyle app with food, cab, deals integrated into the app.
• Launch of several digital platforms : Indusforex, (India’s 1st Portal for purchasing Forex cards completely online), 30 seconds loans and Video branch

Oct 2014 – Dec 2016 · 2 yrs 2 mos

• Leading the team across the Digital banking spectrum: Website, Internet Banking, Mobility Initiatives including Mobile Banking, Sales force Automation and Responsive Innovation
• Successfully launched: OntheGo Banking and QuickPay which helps users do their banking transactions right from the Social Channels
• Successfully launched the all new IndusMobile
• Responsible for Digital Customer Acquisition across banking products, including Cross Sell, through
• Digital Marketing, Online Campaigns and Digital Alliances.

Sep 2013 – Sep 2014 · 1 yr

• Responsible for creating the Digitization road map for the Consumer Bank
• Conceptualization and Launch of Video Branch: A first of its kind service in India where
• the customer can have a Video Chat with his Branch/Relationship manager or a central
• Video Branch anywhere anytime
• Launch of Digital Banking Branch: Launch of the first digitized branch which also serves as an Innovation Lab for the bank

May 2013 – Sep 2013 · 4 mos

• Part of the core team to start and build the Retail Broking business for Axis Bank. Worked as the business lead to conceptualize, manage the SDLC and launch the corporate portal for Axis Direct online portal www.axisdirect.in. Project Lead for various Innovation initiatives across the Retail broking business.

Jun 2011 – May 2013 · 1 yr 11 mos

Nov 2009 – Jun 2011 · 1 yr 7 mos

• Selected as part of the core team to set up a new Business venture for Axis Bank in Retail Broking.
• The work entails:
• Defining and implementing cross functional business processes
• Developing financial and strategy model for the business
• Business planning and Forecasting
• Project Management
• Brand Management and Marketing
• Customer Activation and retention management

Jun 2009 – Oct 2009 · 4 mos

• Designing marketing strategy for targeting High Net Worth Individuals (HNIs),
• Profiling the consumer behavior of HNIs based on psychographics, Rolling out Debit and Credit cards for HNIs and UHNIs
• Conceptulization and Designing of Intranet(One stop knowledge and information platform) for Wealth Managers and Private Bankers

Apr 2008 – Jun 2008 · 2 mos

• I worked on a project that involved:
• Designing a Positioning, communication and pricing strategy at Tata Steel (Long products division) for a new product- A seismic resistant rebar.
• It included understanding consumer behavior and generating key consumer insights in the B2C market in the Gujarat, North East, Uttrakhand areas of India. It also involved the study of B2B market from real estate developers to large infrastructure players accross India.
• The project concluded with a detailed roll out plan- for positioning, pricing and communication which also included real estate analysis of the country.

Oct 2005 – Jun 2007 · 1 yr 8 mos

• Key Responsibilities:
• System Analyst- Analyzing Customer’s business needs, providing customized datasets
• Training Coordinator- Conducting and organizing techno-managerial trainings
• Knowledge Repository Contributor- Developing knowledge bank for augmenting technical skills
• Achievements:
• Best Project Team Award in Global Development Center, Noida
• Base SAS Certified professional(Awarded By SAS institute Inc., USA)
• Worked with TATA Business Excellence Model team.